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Hightouch vs SAP Business Data Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hightouch
Ranking in Data Integration
52nd
Average Rating
7.2
Reviews Sentiment
5.0
Number of Reviews
5
Ranking in other categories
Customer Data Platforms (CDP) (4th), AI Customer Experience Personalization (19th)
SAP Business Data Cloud
Ranking in Data Integration
11th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
120
Ranking in other categories
BI (Business Intelligence) Tools (3rd), Business Performance Management (4th), Cloud Analytics (2nd), Predictive Analytics (2nd), Data Governance (10th), Cloud Data Warehouse (9th)
 

Mindshare comparison

As of November 2026, in the Data Integration category, the mindshare of Hightouch is 0.4%, up from 0.4% compared to the previous year. The mindshare of SAP Business Data Cloud is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Mindshare Distribution
ProductMindshare (%)
SAP Business Data Cloud1.2%
Hightouch0.4%
Other98.4%
Data Integration
 

Featured Reviews

reviewer2921991 - PeerSpot reviewer
Vp Of Data at a financial services firm with 201-500 employees
Centralized event tracking has improved product analytics and simplified data workflows
I think Hightouch as a platform has a lot to offer. It is primarily a CRM or reverse ETL type of offering with a lot of AI bells and whistles. However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer. I say this because a lot of the documentation is out of date, and we hit a few random edge cases when using the events platform, which felt a little raw compared to other, more mature event platforms. I would say the improvement here would be for them to spend a little more time and attention on the platform itself, or provide a little more TLC, especially from the events perspective.
Pavlina Pankova - PeerSpot reviewer
Competence Leader - BI at Sabris CZ s.r.o.
Brings reporting, planning, and prediction together in one seamless workflow
I think the areas of SAP Analytics Cloud that could be improved or enhanced are mentioned by users or companies, and they would definitely mention the price in terms of planning licensing. From a consulting point of view, I don't see any major weaknesses. It is reasonably well-developed, and the perfect strength is that innovations are coming on a quarterly basis. It is slightly behind other tools in terms of the number of graphical outputs. Some tools have it faster, but every increment of innovations contains new features. On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family, for example, integrated business planning for the production planning. This is really a highlight compared to other tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hightouch's best features include a simple and easy-to-navigate user interface, which means there is not much of a learning curve involved, simplifying the process of setting it up and selecting desired fields along with using the query editor."
"The feature that made the biggest difference day-to-day is Hightouch's ability to create normalized, performant data models, which could truly aid enterprises dealing with a variety of data systems."
"We have had a positive impact from Hightouch, and one area where we had that impact is on the handling of customer data."
"With campaigns like flat battery, for example, we have managed to save over six figures a year."
"There are definitely improvements in analytics quality because of the contracts they provide on the control plane, and there were also definite time savings."
"Overall, having self-service analytics has significantly improved my team's decision-making processes compared to previous methods in Excel."
"SAP Analytics Cloud is easy to create charts with, and is a stable business intelligence platform. Easy to set up solution."
"All the services are available under one service, and the usability is easy with a user-friendly interface."
"The most useful feature of SAP Analytics Cloud is planning because it helps users with making predictions and forecasts. Clients can forecast, make data allocations, and other actions. The solution is useful for planning."
"There is a lot of seamless integration and you can avoid a lot of licensing costs."
"SAP Business Data Cloud has positively impacted my organization by improving decision-making through real-time insights into what is changing in the business."
"The product is flexible and has features like AI, link analysis, and insights. It has many features. I can search, and it creates automatic charts without selecting anything. For example, I can ask, "What is the gross margin?" the tool builds a chart based on my question."
"The tool's most valuable features are the BI and planning functionalities. I value being able to integrate smart planning with BI for analysis. The solution is user-friendly."
 

Cons

"I still think it is a bit clunky in some areas and it can be improved further; it is not a perfect tool yet, but it definitely does as advertised."
"Hightouch can be improved in a number of areas, but one of them is being on the applicability in small users and organizations."
"However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer."
"Hightouch is a mature product, although it still needs to catch up with leading CDPs."
"Custom visuals is another area of improvement. There are also some mobile features that are missing. There are features that aren't available on the mobile."
"In my experience, I would rate SAP support as two to three out of five."
"What should be improved in SAP Analytics Cloud is the speed of importing information and data, e.g. from SAP S/4HANA. Gathering the data from the main database takes a bit of time."
"SAP Business Data Cloud needs to be more reasonable in terms of costing."
"SAP Business Data Cloud can be improved by providing more use cases for intelligent applications."
"It is slightly behind other tools in terms of the number of graphical outputs."
"The connection works only for importing data. Currently, there is no real-time integration between SAP Analytics Cloud and CRM. There are some features present in the classic but not in the optimized version. If I need to create something specific, I often have to switch the versions. It would be more convenient to have a single product that incorporates all the necessary features."
"Currently only one data modeler can work at a time."
 

Pricing and Cost Advice

Information not available
"It is a bit expensive, but really worth it, especially if you are already using other SAP tools."
"The product is expensive."
"I don't have the exact price for SAP Analytics Cloud, but it could be improved and made cheaper, especially when compared to Power BI."
"This solution is pricey."
"It is an expensive solution."
"SAP Analytics Cloud can be quite expensive."
"The product is expensive."
"This solution offers value for money and you get what you pay for."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Outsourcing Company
11%
Construction Company
7%
University
7%
Media Company
13%
Outsourcing Company
13%
Manufacturing Company
12%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise22
Large Enterprise79
 

Questions from the Community

What needs improvement with Hightouch?
One way Hightouch can be improved is that you should be allowed to easily export data that goes through journeys. At the moment, there is no simple way to do that, so this is definitely a feature t...
What is your primary use case for Hightouch?
My main use case for Hightouch is to facilitate our marketing campaigns, particularly our email campaigns.A specific example of how I use Hightouch for my marketing and email campaigns is that if w...
What advice do you have for others considering Hightouch?
I rate Hightouch a 7 out of 10 because I think it has improved a lot in the past 18 months. They are always willing to add more features. I still think it is a bit clunky in some areas and it can b...
Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
What is your experience regarding pricing and costs for SAP Analytics Cloud?
I normally do not deal with the commercials, so I am not aware of the pricing part of it.
What needs improvement with SAP Analytics Cloud?
I think the areas of SAP Analytics Cloud that could be improved or enhanced are mentioned by users or companies, and they would definitely mention the price in terms of planning licensing. From a c...
 

Also Known As

No data available
SAP Analytics Cloud, SAP Digital Boardroom, SAP Analytics Hub
 

Overview

 

Sample Customers

Information Not Available
Ericsson, Vodafone, Google, Team Liquid, Ryder Cup, Accenture
Find out what your peers are saying about Hightouch vs. SAP Business Data Cloud and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.