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Huawei NGFW vs Zscaler Cloud Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Deploying Huawei NGFW improved network security, efficiency, and resource control, while reducing costs and enhancing threat detection and response times.
Sentiment score
4.8
Zscaler Cloud Firewall enhances global security and efficiency with comprehensive features, delivering 60% savings in time and costs.
I have seen a return on investment with time saving and money saving.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Customer Service

Sentiment score
7.6
Huawei NGFW customer service is praised for speed but criticized for language barriers and inconsistent service levels.
Sentiment score
5.5
Zscaler Cloud Firewall support is generally helpful and responsive but may sometimes lack adequacy for premium expectations.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
Director at Aquila ICT Solutions
The technical support from Zscaler was excellent.
Cyber Security Architect at Accenture
 

Scalability Issues

Sentiment score
7.6
Huawei NGFW is scalable and flexible, though users face extra costs and hardware limitations in expanding capabilities.
Sentiment score
5.7
Zscaler Cloud Firewall offers excellent scalability, supporting diverse organizations smoothly, with most users rating it between seven and ten.
In this case, Twingate will be very easy compared to Zscaler.
IT Security at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
7.5
Huawei NGFW is generally stable but has occasional issues, with most users rating it seven to nine out of ten.
Sentiment score
7.2
Zscaler Cloud Firewall is highly rated for stability and reliability despite minor latency and GUI lag issues.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Cyber Security Architect at Accenture
 

Room For Improvement

Huawei NGFW needs improvements in configurability, performance, support, and features, addressing session handling, upgrades, and usability issues.
Zscaler Cloud Firewall needs deployment, support, features, UI, pricing, integration, and dashboard improvements for optimal performance and usability.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Director at Aquila ICT Solutions
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
Cyber Security Architect at Accenture
For now, there is no dashboard or network management system available for Twingate.
IT Security at a manufacturing company with 11-50 employees
 

Setup Cost

Huawei NGFW offers competitive pricing with potential discounts, though setup costs are high and separate support contracts are required.
Zscaler Cloud Firewall has subscription pricing influenced by user count and features, making it costlier than some competitors.
Zscaler Cloud Firewall is quite expensive compared to competitors.
Cyber Security Architect at Accenture
 

Valuable Features

Huawei NGFW is lauded for its user-friendly interface, seamless integration, high performance, scalability, and effective security features.
Zscaler Cloud Firewall offers comprehensive security with real-time inspection, customizable controls, and automatic features, eliminating hardware needs.
The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
Director at Aquila ICT Solutions
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
IT Security at a manufacturing company with 11-50 employees
The best features that Zscaler Cloud Firewall offers are that it is AI powered and automated.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Categories and Ranking

Huawei NGFW
Ranking in Firewalls
37th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Unified Threat Management (UTM) (13th)
Zscaler Cloud Firewall
Ranking in Firewalls
38th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Huawei NGFW is 1.1%, up from 1.0% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Huawei NGFW1.1%
Zscaler Cloud Firewall1.0%
Other97.9%
Firewalls
 

Featured Reviews

VZ
Senior Manager Technology at CNS Engineering
GUI application allows for easy monitoring and analysis of potential intrusions but needs improvement in threat prevention signatures
Based on the threat prevention signatures, they need updates. They should add some machine learning features and Machine learning detection. In future releases, I would like to see improvements in CDR technology. Forcepoint is pitching CDR technology, which extends sandboxing. Configuring data on the console needs enhancement. Huawei also need to improve spam techniques and add a web application firewall. Currently, Huawei does not have a built-in web application firewall (WAF) like Fortinet does. Tools like SIEM, SOAR, and Tenable can be integrated, but they require additional setup and should be integrated via API. For external threat detection, using the TAXII or STIX protocol, would be an improvement over the current features.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
7%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Huawei NGFW?
The pricing is quite cheap compared to other NGFWs like Palo Alto or Cisco.
What needs improvement with Huawei NGFW?
Huawei should improve their threat intelligence. They need to have a more diversified platform and continuously update it with information from all vendors. Without diversified threat intelligence,...
What is your primary use case for Huawei NGFW?
I am working as a solution architect in my organization. Whenever we design a total network infrastructure, for ensuring the overall network security, we provide the firewall. If the client is aski...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, which is something I wish they would address.
 

Also Known As

Huawei USG Firewalls, USG9500 Series, USG6600 Series, USG6300 Series
No data available
 

Overview

 

Sample Customers

KMITL, Peking University
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Huawei NGFW vs. Zscaler Cloud Firewall and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.