Try our new research platform with insights from 80,000+ expert users

Huntress Managed EDR vs WithSecure Elements Infinite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
WithSecure Elements Infinite
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 6.7%, down from 10.4% compared to the previous year. The mindshare of WithSecure Elements Infinite is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
WithSecure Elements Infinite1.0%
Other92.3%
Managed Detection and Response (MDR)
 

Featured Reviews

David Cloutier - PeerSpot reviewer
Director Of Technology For Learning at Calgary Academy
Centralized protection has simplified K-12 security management and reduced after-hours workload
One of the things I appreciate most about Huntress Managed EDR is the single pane of glass within the Huntress platform, which is excellent for managing both Macs and PCs. When we use Huntress Managed EDR, I get visibility of all of our assets and their protection, regardless of the platform, which makes it easier for me to manage security from one spot. Huntress Managed EDR has helped reduce the need for expensive security tools, as this platform replaced another solution that was more costly. With 24/7 monitoring, we don't need to staff after-hours support, which has significantly reduced costs for our medium-sized organization with about 180 staff. We do use the auto-remediation feature within Huntress Managed EDR to automatically remediate medium and high severity threats. It has not encountered something requiring active remediation yet, but it did quarantine a file and worked well during our test scenario. The fact that Huntress Managed EDR solution is fully managed by Huntress 24/7 significantly eases my workload when it comes to triaging and managing alerts, as it helps me sleep better at night knowing I don't need to monitor alerts around the clock. I can confidently wait to receive updates without worry about our environment's safety.
reviewer2508555 - PeerSpot reviewer
Head of IT at a financial services firm with 11-50 employees
We now benefit from regular account reviews and proactive event monitoring
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have robust threat-hunting capabilities in the backend, which is crucial for me as a one-man band in the IT department. The managed service wraparound is essential, especially with pre-authorization for incident response

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress Managed EDR has positively impacted my organization because I can confidently tell clients that I am offering a best-in-class, state-of-the-art MDR solution incorporated within my offerings."
"The automatic remediation feature of Huntress Managed EDR is very effective because at midnight, around 2:00 AM, if there is an alert while I am sleeping, I know my organization remains safe."
"Huntress Managed EDR has helped me reduce the need for expensive security tools or to hire expensive security analysts."
"Huntress Managed EDR requires very little from my end, as I get updates and dashboard alerts for changes and issues."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, which is very important as we can use the money that we saved on those in improving equipment."
"The most valuable features of Huntress Managed EDR include the SIEM and the log ingestion from firewalls; it has been really effective for managing our security. Huntress Managed EDR has positively impacted my organization by significantly reducing tickets coming to the SOC team; we have seen far less noise in terms of tickets since its implementation."
"Our security posture has improved. We previously lacked intrusion detection and response capabilities, but now we benefit from regular account reviews and proactive event monitoring. Their portal provides a straightforward way to report suspicious activity, keeping us well-informed about potential threats."
 

Cons

"The product could be improved in terms of customization options available for reports."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"Improvements for Huntress Managed EDR really come down to the user interface online, which is less polished than I would like."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"I also would love for them to make their new SIEM tool reports much more robust. They are currently way too simplified, and we need to have something better to send to our compliance clients."
"It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation."
 

Pricing and Cost Advice

"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"Huntress is priced fairly for the services and value it provides."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"Huntress Managed EDR offers a fair pricing model."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
Information not available
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
881,733 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What needs improvement with WithSecure Countercept Managed Detection and Response?
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have...
What advice do you have for others considering WithSecure Countercept Managed Detection and Response?
It's lighter than CrowdStrike, and it has met our security needs without any intrusions so far. Once our pen testers detected someone attempting to breach our security, their SOC promptly alerted m...
 

Also Known As

No data available
Countercept Managed Detection and Response, F-Secure Countercept
 

Overview

Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: January 2026.
881,733 professionals have used our research since 2012.