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Huntress Managed ITDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Huntress Managed ITDR ensures enhanced security, saves time, and offers exceptional value for M365 tenants with competitive pricing.
Sentiment score
7.8
SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.
I really value how Huntress does most of the heavy lifting and monitoring for the identities.
President / Cybersecurity Consultant at a tech company with 1-10 employees
You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.
SOC Analyst L2 at a computer software company with 51-200 employees
In terms of a return on investment for our security posture, it's absolutely paying for itself to ensure that we are better secure compared to what we were without it.
Head of IT at a tech services company with 51-200 employees
For the overall return on investment, both time and money, I would say it is a full 20.
Managing Director at MaDaTec GmbH
 

Customer Service

Sentiment score
8.0
Huntress Managed ITDR offers exceptional, responsive customer service with knowledgeable support and clear communication, earning high user praise.
Sentiment score
7.1
SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.
They are quick to respond and help us explain why Huntress marked an identity in a certain way.
Cyber Security Analyst at a manufacturing company with 51-200 employees
They primarily handle ITDR communications through chat, they made an exception and provided a call for a critical situation to walk me through the remediation process.
Business Owner at Royal IT
They've been very responsive when we have had to use them.
Head of IT at a tech services company with 51-200 employees
I would rate the actual technical support from SentinelOne Vigilance a nine.
Managing Director at MaDaTec GmbH
 

Scalability Issues

Sentiment score
8.2
Huntress Managed ITDR integrates seamlessly with Microsoft, offering effortless scalability and efficient user management without performance issues.
Sentiment score
8.4
SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.
I've never had limitations on scaling or performance issues.
CTO at Accent Consulting
Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.
Head of IT at a tech services company with 51-200 employees
Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.
Business Owner at Royal IT
 

Stability Issues

Sentiment score
9.2
Huntress Managed ITDR is reliable and stable, offering seamless performance with automatic updates and easy deployment, despite rare minor issues.
Sentiment score
8.4
SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.
I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.
Security Administrator at Charles IT
In terms of stability, the solution is very stable, and the cloud platform itself is reliable.
President / Cybersecurity Consultant at a tech company with 1-10 employees
Once it is deployed, it updates automatically and takes care of itself.
SOC Analyst L2 at a computer software company with 51-200 employees
I find it absolutely stable.
Managing Director at MaDaTec GmbH
 

Room For Improvement

Huntress Managed ITDR needs interface, integration, threat detection improvements, and enhanced support for better accessibility and functionality.
SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.
There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.
Business Owner at Royal IT
It's a very simple and easy-to-use interface in terms of recommendations and feedback.
Head of IT at a tech services company with 51-200 employees
I still see many issues indicating that devices are not compliant due to policy conflicts, and it has been almost a month trying to figure out how to make all devices compliant.
Cyber Security Analyst at a manufacturing company with 51-200 employees
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
Managing Director at MaDaTec GmbH
 

Setup Cost

Huntress Managed ITDR pricing is seen as affordable and cost-effective, with favorable options and excellent value by users.
SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.
Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.
Business Owner at Royal IT
I think it was two or three dollars a user a month.
Head of IT at a tech services company with 51-200 employees
The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.
Director at Cloud4 Technology Limited
The pricing, licensing, and setup costs in general are quite affordable.
Managing Director at MaDaTec GmbH
 

Valuable Features

Huntress Managed ITDR provides effective threat detection, integration with Microsoft, and real-time monitoring, enhancing security and efficiency.
SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.
It provides protection against M365 identity compromises, like admin account breaches.
Business Owner at Royal IT
The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.
Head of IT at a tech services company with 51-200 employees
The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.
Security Administrator at Charles IT
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
Managing Director at MaDaTec GmbH
 

Categories and Ranking

Huntress Managed ITDR
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (4th)
SentinelOne Vigilance
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
Managed Detection and Response (MDR) (6th)
 

Mindshare comparison

Huntress Managed ITDR and SentinelOne Vigilance aren’t in the same category and serve different purposes. Huntress Managed ITDR is designed for Identity Threat Detection and Response (ITDR) and holds a mindshare of 4.9%, up 1.0% compared to last year.
SentinelOne Vigilance, on the other hand, focuses on Managed Detection and Response (MDR), holds 3.9% mindshare, down 7.1% since last year.
Identity Threat Detection and Response (ITDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed ITDR4.9%
CrowdStrike Falcon13.4%
Microsoft Defender for Identity11.1%
Other70.6%
Identity Threat Detection and Response (ITDR)
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Vigilance3.9%
Huntress Managed EDR7.5%
CrowdStrike Falcon Complete MDR7.3%
Other81.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Jeremy Harlan - PeerSpot reviewer
SOC Analyst L2 at a computer software company with 51-200 employees
Managed detection has stopped account takeovers and has strengthened our incident response playbooks
Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.
DB
Managing Director at MaDaTec GmbH
Provides innovative security features and accurate real-time threat management
From my reseller and partner perspective, the best features in the products are easy deployment, really small size installation, and an update process. It is a Gartner leader, so there is a lot of innovation in it. Regarding real-time monitoring features, it is absolutely accurate and automatically handled in most cases if configured correctly. I am actually able to synthesize machine learning with human experience to manage complex threats in IRs. This is included as part of the back-office strategy that they run through an AI process. I assess the importance of having 24/7 security coverage provided by SentinelOne Vigilance to be highly needed. As a customer, I have seen benefits from using it, and I can assure that it is 100% protected against many threats, and it is always in the actual state. I have observed improvements in Incident Response speeds since integrating SentinelOne Vigilance, as there are far more incidents automatically detected and cleared than before.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Insurance Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Computer Software Company
15%
Manufacturing Company
11%
Healthcare Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Huntress Managed ITDR?
My experience with pricing, setup costs, and licensing has been pretty good; we got a good rate and continue to receive declining buy prices. We're generally kept up to date by the account managers...
What needs improvement with Huntress Managed ITDR?
I see improvements to the HaloPSA integration as something that could be better; it would be good to see more information in the ticket raised. Currently, it can sometimes just say there's been an ...
What is your primary use case for Huntress Managed ITDR?
My main use case for Huntress Managed ITDR is protecting people's accounts on 365. I use Huntress Managed ITDR to protect accounts on 365 by deploying it to all of our customer's endpoints as inclu...
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
 

Overview

 

Sample Customers

Information Not Available
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about CrowdStrike, Microsoft, Huntress and others in Identity Threat Detection and Response (ITDR). Updated: December 2025.
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