Huntress Managed ITDR vs Sophos MDR comparison

The compared Huntress and Sophos solutions aren't in the same category. Huntress is ranked #4 in ITDR , with an average rating of 8.9, and holds a 4.9% mindshare in the category. Sophos is ranked #5 in MDR , with an average rating of 8.8, and holds a 4.4% mindshare. Additionally, 100% of Huntress users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

Huntress Managed ITDR

Read 12 Huntress Managed ITDR reviews

1,183 Views
568 Comparison Views

100% willing to recommend

Sophos MDR

Read 33 Sophos MDR reviews

3,528 Views
3,493 Comparison Views

100% willing to recommend

Huntress Managed ITDR

Sophos MDR

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Huntress Managed ITDR and Sophos MDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Microsoft, Huntress and others in Identity Threat Detection and Response (ITDR).

To learn more, read our detailed Identity Threat Detection and Response (ITDR) Report (Updated: December 2025).

Buyer's Guide

Identity Threat Detection and Response (ITDR)

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.1

Huntress Managed ITDR ensures enhanced security, saves time, and offers exceptional value for M365 tenants with competitive pricing.

Sentiment score

6.7

Sophos MDR lowers staffing and insurance costs while enhancing security, offering efficient threat response without needing dedicated teams.

I really value how Huntress does most of the heavy lifting and monitoring for the identities.

reviewer2785155

President / Cybersecurity Consultant at a tech company with 1-10 employees

You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.

Jeremy Harlan

SOC Analyst L2 at a computer software company with 51-200 employees

In terms of a return on investment for our security posture, it's absolutely paying for itself to ensure that we are better secure compared to what we were without it.

Jack Lindsay

Head of IT at a tech services company with 51-200 employees

For more quotes and insights, download the Huntress Managed ITDR report

It allows them to have access to a SOC-like service without the associated costs.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Customer Service

Sentiment score

8.0

Huntress Managed ITDR offers exceptional, responsive customer service with knowledgeable support and clear communication, earning high user praise.

Sentiment score

7.2

Sophos MDR's customer service is praised for its efficiency but criticized for occasional slow response times and communication issues.

They are quick to respond and help us explain why Huntress marked an identity in a certain way.

reviewer2771664

Cyber Security Analyst at a manufacturing company with 51-200 employees

They primarily handle ITDR communications through chat, they made an exception and provided a call for a critical situation to walk me through the remediation process.

Kevin

Business Owner at Royal IT

They've been very responsive when we have had to use them.

Jack Lindsay

Head of IT at a tech services company with 51-200 employees

For more quotes and insights, download the Huntress Managed ITDR report

Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

I would rate the technical support by Sophos at nine point five out of ten.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Scalability Issues

Sentiment score

8.2

Huntress Managed ITDR integrates seamlessly with Microsoft, offering effortless scalability and efficient user management without performance issues.

Sentiment score

7.9

Sophos MDR is favored for its scalability, easy integration, and adaptability, despite potential cost challenges for large expansions.

I've never had limitations on scaling or performance issues.

Nick Fletcher

CTO at Accent Consulting

Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.

Jack Lindsay

Head of IT at a tech services company with 51-200 employees

Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.

Kevin

Business Owner at Royal IT

For more quotes and insights, download the Huntress Managed ITDR report

Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Sophos MDR seems to have no limitations on scalability.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

Stability Issues

Sentiment score

9.2

Huntress Managed ITDR is reliable and stable, offering seamless performance with automatic updates and easy deployment, despite rare minor issues.

Sentiment score

7.9

Sophos MDR is highly rated for stability, offering reliable performance, minimal disruptions, and effective real-time threat management.

I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.

Mike Zollner

Security Administrator at Charles IT

In terms of stability, the solution is very stable, and the cloud platform itself is reliable.

reviewer2785155

President / Cybersecurity Consultant at a tech company with 1-10 employees

Once it is deployed, it updates automatically and takes care of itself.

Jeremy Harlan

SOC Analyst L2 at a computer software company with 51-200 employees

For more quotes and insights, download the Huntress Managed ITDR report

The continuous monitoring and quick incident response provided by Sophos MDR help catch potential threats early, minimizing downtime and keeping data safe.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

I would rate the stability as very reliable.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

Room For Improvement

Huntress Managed ITDR needs interface, integration, threat detection improvements, and enhanced support for better accessibility and functionality.

Sophos MDR requires integration and performance enhancements, better communication, comprehensive reporting, competitive pricing, and improved threat protection.

There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.

Kevin

Business Owner at Royal IT

It's a very simple and easy-to-use interface in terms of recommendations and feedback.

Jack Lindsay

Head of IT at a tech services company with 51-200 employees

I still see many issues indicating that devices are not compliant due to policy conflicts, and it has been almost a month trying to figure out how to make all devices compliant.

reviewer2771664

Cyber Security Analyst at a manufacturing company with 51-200 employees

For more quotes and insights, download the Huntress Managed ITDR report

Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Setup Cost

Huntress Managed ITDR pricing is seen as affordable and cost-effective, with favorable options and excellent value by users.

Sophos MDR's subscription pricing varies by user count, offering 24/7 support and mixed affordability opinions based on features.

Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.

Kevin

Business Owner at Royal IT

I think it was two or three dollars a user a month.

Jack Lindsay

Head of IT at a tech services company with 51-200 employees

The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.

Michael Tunstall

Director at Cloud4 Technology Limited

For more quotes and insights, download the Huntress Managed ITDR report

The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Valuable Features

Huntress Managed ITDR provides effective threat detection, integration with Microsoft, and real-time monitoring, enhancing security and efficiency.

Sophos MDR offers comprehensive threat hunting, 24/7 support, and seamless integration, providing scalable protection against diverse cyber threats.

It provides protection against M365 identity compromises, like admin account breaches.

Kevin

Business Owner at Royal IT

The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.

Jack Lindsay

Head of IT at a tech services company with 51-200 employees

The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.

Mike Zollner

Security Administrator at Charles IT

For more quotes and insights, download the Huntress Managed ITDR report

The important features of Sophos MDR include detection and response capabilities.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

Categories and Ranking

Huntress Managed ITDR

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Identity Threat Detection and Response (ITDR) (4th)

Sophos MDR

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Detection and Response (MDR) (5th)

Mindshare comparison

Huntress Managed ITDR and Sophos MDR aren’t in the same category and serve different purposes. Huntress Managed ITDR is designed for Identity Threat Detection and Response (ITDR) and holds a mindshare of 4.9%, up 1.0% compared to last year.
Sophos MDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 4.4% mindshare, down 6.0% since last year.

Identity Threat Detection and Response (ITDR) Market Share Distribution
Product	Market Share (%)
Huntress Managed ITDR	4.9%
CrowdStrike Falcon	13.4%
Microsoft Defender for Identity	11.1%
Other	70.6%

Identity Threat Detection and Response (ITDR)

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	4.4%
Huntress Managed EDR	7.5%
CrowdStrike Falcon Complete MDR	7.3%
Other	80.8%

Managed Detection and Response (MDR)

Featured Reviews

Jeremy Harlan

SOC Analyst L2 at a computer software company with 51-200 employees

Managed detection has stopped account takeovers and has strengthened our incident response playbooks

Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.

Read full review

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Insurance Company

Outsourcing Company

Financial Services Firm

Computer Software Company

15%

Manufacturing Company

11%

Comms Service Provider

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Huntress Managed ITDR?

My experience with pricing, setup costs, and licensing has been pretty good; we got a good rate and continue to receive declining buy prices. We're generally kept up to date by the account managers...

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What needs improvement with Huntress Managed ITDR?

I see improvements to the HaloPSA integration as something that could be better; it would be good to see more information in the ticket raised. Currently, it can sometimes just say there's been an ...

See all answers

What is your primary use case for Huntress Managed ITDR?

My main use case for Huntress Managed ITDR is protecting people's accounts on 365. I use Huntress Managed ITDR to protect accounts on 365 by deploying it to all of our customer's endpoints as inclu...

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

See all answers

What needs improvement with Sophos MDR?

See all answers

What advice do you have for others considering Sophos MDR?

I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...

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Comparisons

SentinelOne Singularity Identity vs Huntress Managed ITDR

Compared 17% of the time

Microsoft Defender for Endpoint vs Huntress Managed ITDR

Compared 14% of the time

CrowdStrike Falcon vs Huntress Managed ITDR

Compared 12% of the time

Bitdefender GravityZone EDR vs Huntress Managed ITDR

Compared 8% of the time

Microsoft Entra ID Protection vs Huntress Managed ITDR

Compared 3% of the time

More Huntress Managed ITDR Competitors

CrowdStrike Falcon Complete MDR vs Sophos MDR

Compared 11% of the time

Huntress Managed EDR vs Sophos MDR

Compared 10% of the time

Secureworks Taegis Managed XDR / MDR vs Sophos MDR

Compared 9% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 6% of the time

Intercept X Endpoint vs Sophos MDR

Compared 6% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Huntress Managed ITDR

January 2026

Download Huntress Managed ITDR product report

Buyer's Guide

Sophos MDR

January 2026

Download Sophos MDR product report

Also Known As

No data available

Sophos Managed Threat Response

Overview

Huntress Managed ITDR specializes in protecting Microsoft 365 environments by analyzing abnormal logons, run events, and unsanctioned VPNs. It offers efficient deployment, direct SOC support, and seamless integration with Microsoft Defender, enhancing security strategies against identity compromises.

Huntress Managed ITDR provides a robust platform for centralized management of Microsoft environments. It emphasizes fast deployment and automatic remediation to protect against threats such as admin account breaches. With direct SOC support, it offers actionable insights and reports that bolster security measures. Though improvements are needed in areas like reporting and interface responsiveness, it remains a cost-effective choice for those integrating with Microsoft Defender for Endpoint, helping organizations guard against abnormal logins and vulnerabilities.

What are the key features of Huntress Managed ITDR?

Centralized Management: Streamlines control across Microsoft environments.
Direct SOC Support: Provides immediate assistance for threat analysis.
Automatic Remediation: Delivers swift threat resolution without manual intervention.
Microsoft Integration: Seamlessly connects with existing Microsoft Defender tools.
Fast Reporting: Enhances strategic security measures with quick insight delivery.

What benefits and ROI should users look for?

Swift Deployment: Minimizes setup time for rapid protection.
Comprehensive Threat Detection: Identifies and mitigates potential security risks.
Cost Efficiency: Offers affordability when paired with Microsoft Defender.
Actionable Insights: Empowers users with data-driven decisions for threat management.

Huntress Managed ITDR is employed across multiple industries to integrate clients with Microsoft 365 and secure their endpoints and cloud tenants. They use the platform for monitoring activity and preventing unauthorized access. Managed Service Providers utilize it for its robust threat detection and sign-in awareness, connecting devices to handle incidents efficiently.

Huntress

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

Buyer's Guide

Identity Threat Detection and Response (ITDR)

December 2025

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