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IBM Blueworks Live vs Lucidchart comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Blueworks Live
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Business Process Design (12th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
66
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

IBM Blueworks Live and Lucidchart aren’t in the same category and serve different purposes. IBM Blueworks Live is designed for Business Process Design and holds a mindshare of 2.8%, down 3.4% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 18.1% mindshare, down 22.9% since last year.
Business Process Design Mindshare Distribution
ProductMindshare (%)
IBM Blueworks Live2.8%
Bizagi7.7%
Camunda7.1%
Other82.4%
Business Process Design
Mind Mapping Software Mindshare Distribution
ProductMindshare (%)
Lucidchart18.1%
Visio18.7%
Xmind14.3%
Other48.900000000000006%
Mind Mapping Software
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Has supported automation efforts while limited use suggests need for wider implementation
We use an on-premises solution, and being a financial institution regulated by a governance body, most of our solutions are on-premises. Most scenarios involve use cases where human intervention is needed, and we take these use cases from human resources to automated processes. I do not use the process mapping feature in IBM Blueworks Live much since my involvement is to grasp the requirement. I generally use it on a high level. At the moment, IBM Blueworks Live is for preliminary documents only. I have not used the analytics feature in IBM Blueworks Live because I have not had the opportunity to explore it, as my usage is at a preliminary or basic level. I am satisfied with document and process automation overall, and it is a very good tool. I do not see many areas for improvement for IBM Blueworks Live because I do not see it in detail since it is a cloud-based solution. I am satisfied with integration in IBM Blueworks Live since it is primarily a different architecture, and the cloud approach is definitely far different from on-premises mechanisms, so there is generally no connectivity and no collaboration. The procurement for IBM Blueworks Live is not handled by me, so I did not buy it directly from IBM or through a marketplace. I believe IBM Blueworks Live might be on a hybrid cloud, but since I have not utilized it that way, I cannot comment. I rate the overall solution as a seven out of ten.
AlexMartin1 - PeerSpot reviewer
Senior Software Engineer at Nestlé
Visual collaboration has improved remote workflows and supports faster shared decisions
The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of documenting and digitizing the processes was valuable to us."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"I don't think that there is another product out there quite like it."
"IBM Blueworks Live helps improve operational efficiency, especially where requirements are uncertain and clarity is needed, as it helps determine and provide visibility to clients and enables an easy shift to the design phase."
"The product is business-friendly, it's intuitive, and it connects really well with business teams."
"This solution is good at utilizing standards rules for connectivity."
"The ability for people to look at a diagram, rather than reading through written documents, has saved us a lot of time, and as a result money."
"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."
"Lucidchart's capabilities for visualizing and understanding process flows are very good."
"As a lead engineer, I see positive effects from Lucidchart in my company, particularly in drawing an initial roadmap for project development and outlining use cases."
"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."
"None of those were even half as easy to use as Lucidchart, and I am a strong advocate for dropping those other software solutions for Lucidchart."
"The ability to look at things in real time makes it a whole different experience, making work a little bit faster, helping you to more quickly finish stuff, making it easier for a team, and making projects easier to do."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
 

Cons

"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"The objects that the solution creates are not unique."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"Spaces are not well organized; space controls are lacking."
"I think Lucidchart can be improved by reducing the pricing, as it is a bit high."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."
"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."
"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."
"The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"
"Adding dark mode would be a great improvement for Lucidchart."
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."
 

Pricing and Cost Advice

"Making it less expensive would be good."
"The solution is very, very cost-effective."
"They have a free subscription model that gives a lot of power to the users."
"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"The solution is not very expensive."
"We are seeing ROI from this solution. The solution has saved us time."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
"I was using the free version of Lucidchart, which was very helpful."
"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."
"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
"I pay $95 a year for it. It seems like a reasonable price."
"The price and licensing are good."
"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."
"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Blueworks Live?
I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.
What needs improvement with IBM Blueworks Live?
I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...
What is your primary use case for IBM Blueworks Live?
IBM Blueworks Live and security management are my primary products within the IBM suite. I particularly work on automation-related items, so most of my automation work lies with IBM, and I oversee ...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What is your experience regarding pricing and costs for Lucidchart?
It is cloud-based, so no setup is required. Currently, we are using a free plan.
 

Also Known As

IBM Lombardi Blueprint
No data available
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Find out what your peers are saying about Bizagi, Microsoft, Camunda and others in Business Process Design. Updated: September 2026.
913,806 professionals have used our research since 2012.