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IBM Cloud Identity Connect vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Connect
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
37th
Average Rating
8.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
123
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
 

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Connect is 0.7%, up from 0.2% compared to the previous year. The mindshare of Okta Platform is 8.3%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.3%
IBM Cloud Identity Connect0.7%
Other91.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Straightforward installation, complete solution, and good support
Everyone in my organization is using the solution. The solution is scalable. IBM Cloud Identity Connect, generally speaking, it's an enterprise solution, you want to find something that's going to cover all your requirements. You don't want to select something that you then find has gaps. You need to have a very clear, well-defined list of requirements upfront, because, otherwise, you will find that you're trying to patch together a lot of different technologies to make it work. You want to find a single solution that does all of the things that you need.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Cloud Identity Connect is a complete solution with all the pieces that are needed are there."
"Workforce Identity's best features include its user-friendliness and easy setup."
"The most useful features of Okta for my organization are identity and access management, single sign-on, and the flexibility for hybrid setups."
"Okta Platform is highly reliable and does not have any sort of downtime."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"Okta Platform is a great IAM solution because it's a very mature and cloud-first IAM platform, making it perfect for companies or startups that are just starting out; they don't need to go through on-premise setups."
"The positive impact I have seen from using Okta Platform is that it makes it easier for new joiners to get birthright access and have users added based on department or employee type."
"First of all, the solution is very simple."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
 

Cons

"IBM Cloud Identity Connect is more expensive than other solutions."
"I would consider the scalability of Okta Platform to be a six."
"Whenever I write Cypress test cases, we encounter problems with logging in through Okta."
"The solution's user interface needs to be improved and made easy."
"It was complex to implement password synchronization between AD domains."
"My advice for others looking into using Okta Platform is that it is a great solution that works well, but they should pay attention to the cost."
"The technical support is good but not very responsive regarding my needs in getting details."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"This user integration with the Okta integration network could be simplified."
 

Pricing and Cost Advice

"IBM Cloud Identity Connect is more expensive than other solutions."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"Workforce Identity is well-priced."
"The product has a user-based license model."
"This is an expensive solution but the security makes it worthwhile."
"The solution's pricing model could be better for SMBs."
"The pricing is reasonable."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise27
Large Enterprise63
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Information Not Available
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: July 2026.
908,834 professionals have used our research since 2012.