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IBM Cloud Pak for Automation vs SnapLogic comparison

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Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
IBM Cloud Pak for Automation
Ranking in Business Orchestration and Automation Technologies
32nd
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
2
Ranking in other categories
Process Automation (37th)
SnapLogic
Ranking in Business Orchestration and Automation Technologies
7th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
Customer Data Integration (4th), Data Integration (5th), Business-to-Business Middleware (6th), Migration Tools (4th), Process Automation (4th), API Management (8th), Cloud Data Integration (3rd), Data Preparation Tools (6th), AI Development Platforms (15th), Data Migration Appliances (4th), Low-Code Development Platforms (15th), Integration Platform as a Service (iPaaS) (1st), AI Governance (5th), AI Orchestration Frameworks (4th), Agentic Automation (8th), AI Agent Builders (11th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
SYEDMUJTABA - PeerSpot reviewer
Vice President - Digital Automation Services at Techvista Systems
Effectively handles parallel instances effectively
I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.
AR
Integration Consultant at a consultancy with 1,001-5,000 employees
Low-code integrations have automated workflows and save time across enterprise applications
They can enhance the error handling and debugging part. Troubleshooting complex pipeline failures can be time-consuming. We are spending a lot of time on error handling. More detailed error messages and root cause analysis tools can be added, which will definitely improve the developer experience. In the Ultra real-time integrations, we can monitor the last execution history of only 100 runs. That can be increased, which would be one of the platform improvements that can really be taken. However, they are doing very well because lots of ChatGPTs and AI assistants have been added in the last two years, which makes a very good effect. SnapLogic is the only platform that provides this kind of visibility to the developers. Anyone, even if they have low experience and are starting their IT careers, can directly jump in and learn SnapLogic. The documentation is very easy to learn. Anyone, even a layman, can refer to that documentation and go through its Snap-pack to understand what configuration has to be done to use this Snap-pack. This makes SnapLogic definitely exceptional in the market. You won't find such comprehensive documentation in other iPaaS tools. The draggable packs truly demonstrate its power in usability. Governance and security are also well in place in SnapLogic, but there are areas for improvement. They can add more granular role and permission controls that provide greater flexibility for large enterprises. For example, if you have to provide access to 70 users in one shot, that can be improved. More improvements in policy enforcement capabilities are possible as well. SnapLogic can improve the data lineage part to achieve better end-to-end visibility into data movement. Also, during validation, we can only see up to 2,000 records currently. They can increase that from 2,000 to 20,000. They can put more visibility on costs and resource visibility, with better reporting on platform usage, processing consumption, and cost optimization opportunities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Removing manual tasks has been beneficial. It works effectively."
"Tasks now don't depend upon the unavailability of certain employees/colleagues to be completed. Also, bots can run all day long which also affects the overall budgets."
"With its user-friendly user interface, our developers are able to quickly pick it up."
"The most valuable feature of this solution is the MetaBot, which gives you the power to add many DLLs and customize them for the automation."
"I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities."
"We had some business users who created their first bot four weeks back, and they were thrilled; it was very easy for them because of the drag and drag, and they understood the process very well."
"It increased productivity; it raised the productivity percentage of individuals 20 to 35%, and we also saw cost reduction."
"Overall, I would rate Automation Anywhere a nine out of ten."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
"My teams can connect to new partners and data sources in hours, not days."
"If a company needs to use SnapLogic, first they need to consider why they need it, and if you have all your applications moving from on-premise to cloud migration, this is one of the best tools for that."
"You can use other languages, such as Python, and easily connect to other systems."
"SnapLogic has positively impacted our organization by providing an alternative to Informatica, which was challenging due to licensing and other issues."
"I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL."
"The connection with SOAP is the best feature."
"SnapLogic is a very good tool; usability-wise, it is excellent as well."
"SnapLogic has positively impacted our organization because over time, we have only started building more and more integrations within SnapLogic."
 

Cons

"They should do more on the cognitive side. If they can keep adding more features, that would be their greatest advantage."
"Automation Anywhere has a lot of room for improvement. It is not customer-friendly."
"Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls."
"Version 11 is a bit heavy. At times, it takes a toll on the computing resources."
"For improvement, I would like to see Automation Anywhere integrating with multiple other technologies. As of now, it is integrating with .NET. When it come to future technologies, I want Automation Anywhere to integrate with Python scripts, and make the execution easier. That will be very helpful, having our cognitive technologies interacting with Automation Anywhere."
"We've had some technical difficulties connecting, but that's more on our environment and how we have the machines and everything set up. It's not specific to Automation Anywhere. However, it's pricier than some of the other tools."
"As a solution, it could have been easier to use than in the current state."
"I believe there is room for improvement in Automation Anywhere, particularly in their training programs, which need more development."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
"Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"Sometimes it does take a little time to learn exactly how to ask Snap GPT to get the right response, but this comes quite naturally after some trial and error."
"I chose a rating of seven out of ten because I feel SnapLogic's AI can be substantially better in this day and age."
"SnapLogic doesn't provide any on-premises software, so users have only cloud-based software to use."
"What could be improved in SnapLogic is that it was not capable in terms of processing a large number of datasets, but at that point, SnapLogic was evolving. It didn't give a lot of Snaps. I heard recently there are a lot of Snaps getting added and the solution was being enhanced, particularly to connect different data sources. When I was working with SnapLogic six months to one year back, I faced the issue of it not being capable of handling a huge volume of datasets or didn't have much of Snaps, and that was the drawback. If there is any large number of data sets, that's based on or depends on your configuration. If it is a huge volume of data, other traditional ETL tools such as Informatica and Talend can process millions and billions of records, while in SnapLogic, the Snaplex fails or it returns an error in terms of processing that huge volume of data. Informatica, Talend, or any other ETL tool can run for hours in terms of jobs, while SnapLogic jobs fail when the threshold is reached. SnapLogic isn't able to withstand processing, but I don't know if that's still an issue at present, because the solution is getting enhanced and it's been more than six months to one year since I last worked with SnapLogic. There are now a lot of Snaps getting added to the solution, and if it can overcome the limitations I mentioned, SnapLogic could be the go-to tool because currently, it's not being used as much in organizations. It's being used comparatively less compared to other retail tools."
"We have hit some snags, but we believe that is more on our CRM side than SnapLogic."
"SnapLogic could improve its notification system. When a pipeline fails, the notification sometimes comes back as not very useful."
"I do not have much idea on how SnapLogic can be improved, but from a user interface perspective, if it were improved in a more user-friendly way, it would be more helpful."
"We tried to leverage SnapLogic Intelligent Integration Platform (IIP) with the AWS platform, but utilizing SnapLogic Intelligent Integration Platform (IIP) towards the AWS platform has been a little complex when compared to an Azure private cloud."
 

Pricing and Cost Advice

"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."
"It has good licensing costs which are average for the market."
"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."
"We have a few licenses. They cost roughly $10,000 each."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"We would like them to change the license model of charging per bot."
"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."
"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."
"I used the free trial."
"The cost with SnapLogic is an annual license and better than Informatica."
"By scaling the solution incrementally the cost is controlled and more beneficial to the client."
"It is a higher initial cost than other easy-to-use integration apps."
"The pricing is okay."
"SnapLogic's price is high compared to the other tools available in the market."
"When comparing it with solutions like Apigee or MuleSoft, it still offers better value."
"SnapLogic is not expensive. It's reasonably priced."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
12%
Comms Service Provider
10%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
11%
Outsourcing Company
11%
Comms Service Provider
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise18
Large Enterprise36
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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What needs improvement with SnapLogic?
I feel SnapLogic can be improved, particularly on the user interface side. While it is good, I believe we can improve...
What is your primary use case for SnapLogic?
My main use case for SnapLogic is for different projects involving data migrations. We need to migrate data from our ...
What advice do you have for others considering SnapLogic?
SnapLogic is a powerful tool that is easy to use. It is more beneficial, more secure, and more stable compared to oth...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
DataFlow, SnapLogic Intelligent Integration Platform (IIP)
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!
Find out what your peers are saying about IBM Cloud Pak for Automation vs. SnapLogic and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.