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IBM Cognos vs Pentaho Business Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM Cognos offers mixed returns; some save significantly, others find it costly, but generally enhances insights and processes.
Sentiment score
5.9
Pentaho Business Analytics enhanced efficiency and output but faced ROI calculation challenges compared to alternatives like QlikView and Tableau.
 

Customer Service

Sentiment score
6.5
IBM Cognos support is responsive and expert but criticized for high costs, slow resolutions, and complexity in customer service.
Sentiment score
6.8
Pentaho receives mixed feedback on support, with strong community engagement but varying customer service and documentation quality.
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
 

Scalability Issues

Sentiment score
7.5
IBM Cognos offers scalable solutions, supporting large deployments with proper server architecture, powerful hardware, and seamless software integration.
Sentiment score
7.2
Pentaho scales well and fits organizational needs but may require admin expertise for complex environments and large data.
It can be scaled out to other teams, but requires building cubes and implementing policies.
 

Stability Issues

Sentiment score
7.2
IBM Cognos is praised for stability and performance, surpassing competitors, with minor issues often due to server configuration.
Sentiment score
6.6
Pentaho Business Analytics is generally stable but has occasional Java caching, RAM, and subprocess issues with large databases.
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
It can handle large datasets.
 

Room For Improvement

IBM Cognos needs UI upgrades, better data visualization, improved performance, and advanced self-service features to compete with rivals.
Pentaho needs user interface, reporting, and visualization enhancements, along with better debugging, metadata management, and cost-effective licensing.
There is room for improvement in self-service analytics and predictiveness.
Pentaho Business Analytics is hard to learn and not suited for initial users as it requires knowledge of operating systems, Java, and other technical skills.
 

Setup Cost

IBM Cognos is costlier but offers extensive features, complex licensing, and competitive SaaS options for SMEs, emphasizing negotiation.
Pentaho's Community Edition is cost-free, while the Enterprise Edition, offering enhanced features, can cost up to $250,000 annually.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
Pentaho Business Analytics is priced similarly to other competitors such as QlikView and Tableau.
 

Valuable Features

IBM Cognos offers powerful analytics, flexible reporting, strong visualization, and robust security with scalability and ease of use.
Pentaho Business Analytics offers powerful ETL, user-friendly interface, customizable dashboards, and cost-saving, open-source analytics and reporting features.
IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting.
It is a stable product, and it can handle large datasets.
 

Categories and Ranking

IBM Cognos
Ranking in BI (Business Intelligence) Tools
7th
Ranking in Reporting
4th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
134
Ranking in other categories
No ranking in other categories
Pentaho Business Analytics
Ranking in BI (Business Intelligence) Tools
20th
Ranking in Reporting
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
44
Ranking in other categories
Cloud Operations Analytics (4th)
 

Mindshare comparison

As of April 2025, in the BI (Business Intelligence) Tools category, the mindshare of IBM Cognos is 3.6%, down from 4.3% compared to the previous year. The mindshare of Pentaho Business Analytics is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

AMOL JAJU - PeerSpot reviewer
Offers ad hoc analysis reports and good for operational dashboarding
There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.
Sayan König - PeerSpot reviewer
Flexible, easy to understand, and simple to set up
The repository should be improved. There should be the possibility to have versioning, to make it combinable with some Git repositories or something like that, to check out the processes and make sure it has a traceable history. The solution could really be improved. There are too many bugs in our version.
report
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845,406 professionals have used our research since 2012.
 

Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
57%
Financial Services Firm
7%
Computer Software Company
4%
Manufacturing Company
4%
Financial Services Firm
26%
Computer Software Company
13%
Educational Organization
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
There is room for improvement in self-service analytics and predictiveness.
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
What is your experience regarding pricing and costs for Pentaho Business Analytics?
For those starting to use this tool, there is a free version available which is beneficial. The company also finds the pricing to be good.
What needs improvement with Pentaho Business Analytics?
The tool is very good, and yet it has some problems as it relies heavily on Java. The platform works with Java, and it has brought some issues to the company.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
Pentaho, Kettle, Hitachi Pentaho Business Analytics
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
Cargo 2000 Lufthansa, Marketo, ModCloth, Cardiac Science, Telefonica, ExactTarget, Active Broadband Networks, and Brussels Airport.
Find out what your peers are saying about IBM Cognos vs. Pentaho Business Analytics and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.