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IBM ECM vs Jive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ECM
Ranking in Enterprise Content Management
12th
Average Rating
7.8
Reviews Sentiment
2.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Jive
Ranking in Enterprise Content Management
29th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Web Content Management (20th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (7th), Knowledge Management Software (14th), Enterprise Intranet (2nd)
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.6%, up from 2.4% compared to the previous year. The mindshare of Jive is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
IBM ECM2.6%
Jive1.3%
Other96.1%
Enterprise Content Management
 

Featured Reviews

Thinh Tran - PeerSpot reviewer
BPM Consultant at TECHCOMBANK
Has supported enterprise document storage but lacks cloud readiness and AI capabilities
The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next release. Specifically, AI is needed for finding documents. The trend is moving toward AI, and for managing many documents effectively, we need AI capabilities. Currently, IBM ECM only handles physical files, not unstructured files. IBM needs to work alongside customers and share best practices for IBM ECM. Reading the IBM Redbook alone is not sufficient for the knowledge we need to build the best architecture for my company. IBM ECM needs to improve the cloud version, such as compatibility with Amazon Cloud, not only IBM Cloud, to make their product more competitive.
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am going to continue using it because it is a good product for enterprise document management."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"We were using an old technology and with the move to FileNet, we now have new capabilities, new features, and a new roadmap."
"It's given us compliance, the ability to go to cloud or to stay on-prem, it's at the forefront of technology with new products that give us new functionality and business capabilities, and IBM has fantastic, reliable support that has backed us over the years."
"We have been using it for awhile for the content management purposes of some of the bank's co-functionality, and we have not seen many issues lately, thus, so far, so good in terms of performance."
"Case Manager’s most valuable feature is its ability to store all of our documents in a single place that we can give the business lines access to."
"The scalability of Datacap is amazing; we really like it."
"We've used CMOD or its predecessor for 25 years, so that's pretty stable."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"We recently rebranded our organization and used this tool as our primary channel."
"The platform works well to collaborate with creating documents or media for a specific goal."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"Various business groups were able to collaborate effectively using this tool."
 

Cons

"Datacap is a very complex system. It is very much an ease-of-use issue."
"Datacap's solution development time is sometimes a multiple of other solutions’ development time, even for simple capture processes, because nothing is out of the box."
"There are definitely challenges. It's not an easy solution."
"It didn't implement as easy as we had hoped. We had some partner issues."
"Currently, IBM ECM only handles physical files, not unstructured files."
"With Datacap, the development piece should definitely be improved; the usability. It's a little hard to use."
"I think we need to see less dependence on Java, and get away from those applets."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"Create a better way of adding users in bulk by email address."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"Stream activity could be better organized."
"The mobile app could be better."
"The search engine could be improved and also provide some kind of indexing."
"We had major performance issues when our user base went up."
 

Pricing and Cost Advice

"Reach out to local IBM partners.​"
Information not available
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
13%
Construction Company
13%
Comms Service Provider
8%
Construction Company
20%
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise16
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What needs improvement with IBM ECM?
The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next rel...
What is your primary use case for IBM ECM?
I can answer a few short questions about my experience with IBM ECM. On our system, we put documents into IBM ECM, which has helped us with the document management process. We use the store documen...
What advice do you have for others considering IBM ECM?
We use both IBM BPM and Camunda together. We still maintain IBM BPM, and for new development, we develop on Camunda. We continue to use other IBM products. We use IBM BPM and ECM, but we don't use ...
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Comparisons

 

Also Known As

No data available
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about IBM ECM vs. Jive and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.