IBM Maximo Application Suite vs Zuora comparison

IBM Maximo Application Suite

Read 19 Zuora reviews

2,569 Views
2,030 Comparison Views

100% willing to recommend

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between IBM Maximo Application Suite and Zuora based on real PeerSpot user reviews.

Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Maximo Application Suite vs. Zuora Report (Updated: September 2026).

IBM Maximo Application Suite vs. Zuora

September 2026

Download the complete report

Helped 912,930 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Maximo Application Suite

Ranking in Billing Software

4th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Enterprise Asset Management (EAM) (1st)

Zuora

Ranking in Billing Software

1st

Average Rating

8.4

Number of Reviews

Ranking in other categories

Subscription Management Software (1st)

Mindshare comparison

As of September 2026, in the Billing Software category, the mindshare of IBM Maximo Application Suite is 2.7%, down from 4.1% compared to the previous year. The mindshare of Zuora is 4.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Billing Software Mindshare Distribution
Product	Mindshare (%)
Zuora	4.2%
IBM Maximo Application Suite	2.7%
Other	93.1%

Billing Software

Featured Reviews

Antony Mishra

Java Software Engineer at GPA

Asset management has become streamlined and decision-making is now driven by lifecycle data

The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.

Read full review

reviewer2860848

Risk Advisory Senior Manager at a marketing services firm with 1,001-5,000 employees

Automation has streamlined complex billing and revenue while close times drop significantly

The best features Zuora offers include the automation, which is probably the best they have with the extensiveness of automation and the post-sale tasks that they are able to automate for people so that the close times take a lot less time. The automation helps my clients by ensuring that the billing, payment collection, and revenue recognition are all automated, so they are not having to take extensive time to reconcile billing and ensure payments are collected and make sure the revenue recognition rules are followed. That is all built into the system for them so that they can do that quickly and efficiently. The integration with Salesforce definitely helps streamline my clients' operations there as well as their ERP so that they are not worried about data migration missing the completeness and accuracy. It all integrates seamlessly. Zuora has definitely reduced the close time that it takes my clients to close the periods and it has also helped with their pricing models that they are able to make much more sophisticated and easy to follow within the system. It has reduced the close time by four days, down from a ten day close to a six day close.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."

"IBM Maximo has positively impacted our organization by decreasing inventory costs and optimizing engineers' work time."

"Flexibility is one of the key components, along with ease of use."

"Its capabilities let us organize our work."

"Has a powerful audit combination that helps achieve high accuracy."

"We are very thankful to have IBM integrated with our own Legacy cloud-based system."

"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful, and additionally, it's an integrated solution and it has a lot of capabilities."

"We were able to scale perfectly."

More IBM Maximo Application Suite pros

"Zuora has positively impacted my organization as it is primarily used for financial records, including billings and other business needs for the business team."

"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."

"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."

"It is some of the most responsive support that I have encountered."

"I am happy with the support team."

"Currently, I feel Zuora is in a very good position, and I do not think there is a better alternative."

"I like that the UI is great and easily explainable."

"Zuora is perfect for managing customer accounts, payments, and billing, as everything happens on time and their customer support is good, so I would definitely recommend Zuora."

More Zuora pros

Cons

"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."

"Because of their competitiveness and their enterprise nature, the small companies are unable to do it."

"Many improvements are needed in the customer support service department because of delays in response, which are very costly."

"The pricing model of the solution has room for improvement as well as the after-sales support."

"Coding can be complex when customization is required."

"From that perspective, the UI is quite old-fashioned, and that would be one of my main concerns."

"Whenever we are trying to create an application from scratch, there are some things we cannot do, or when we are trying to reuse XML things, we need to duplicate the same logic and then keep it with a new ID and then use it."

"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."

More IBM Maximo Application Suite cons

"The data structure within Zuora is a bit rigid. It doesn't support many things, like subqueries or correlation queries and all that."

"My experience with Zuora's pricing, setup cost, and licensing is that it is expensive."

"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."

"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."

"When we raise global support tickets, we receive delayed responses."

"There have been some bugs which Zuora support has been unable to fix until now."

"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."

"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."

More Zuora cons

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."

"Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing."

"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."

"$USD700 per agent user."

"The price of IBM Maximo could reduce, it is expensive."

"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."

"IBM Maximo offers a licensing application, and you have to comply with the license."

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."

More IBM Maximo Application Suite pricing and cost advice

"Explore multiple options for implementation."

"Negotiate aggressively. Continue to push on cost until you feel comfortable."

"The solution is worth the price."

"The tiered pricing model is costly."

See which vendors are best for you

Use our free recommendation engine to learn which Billing Software solutions are best for your needs.

See recommendations

912,930 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

12%

Manufacturing Company

10%

Government

Construction Company

Outsourcing Company

12%

Financial Services Firm

11%

Comms Service Provider

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	3
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	17

Questions from the Community

What needs improvement with IBM Maximo?

There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...

What is your primary use case for IBM Maximo?

I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...

What advice do you have for others considering IBM Maximo?

AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...

What is your experience regarding pricing and costs for Zuora?

Zuora is affordable in India in terms of base costs. However, certification costs are very expensive. The university provides certification for 20,000 INR, which equals approximately $200, making c...

What needs improvement with Zuora?

Zuora could be improved with more training and examples. It is a very steep learning curve because it is a complex system and you definitely need time to make sure it is set up and managed correctl...

What is your primary use case for Zuora?

My main use case for Zuora is that my clients use it extensively. My clients are using Zuora for their billing and payment collection as well as their revenue recognition rules. My clients are full...

ServiceNow vs IBM Maximo Application Suite

Comparisons

Compared 34% of the time

IFS Cloud Platform vs IBM Maximo Application Suite

Compared 6% of the time

Infor CloudSuite vs IBM Maximo Application Suite

Compared 6% of the time

Oracle Enterprise Asset Management vs IBM Maximo Application Suite

Compared 5% of the time

Hexagon EAM vs IBM Maximo Application Suite

Compared 5% of the time

More IBM Maximo Application Suite Competitors

Chargebee Billing vs Zuora

Compared 9% of the time

Stripe Billing vs Zuora

Compared 8% of the time

Recurly vs Zuora

Compared 7% of the time

Certinia Services Billing vs Zuora

Compared 7% of the time

Metronome vs Zuora

Compared 5% of the time

More Zuora Competitors

Product Reports

IBM Maximo Application Suite

September 2026

Download IBM Maximo Application Suite product report

Download Zuora product report

August 2026

Also Known As

Maximo

No data available

Overview

IBM Maximo offers advanced asset management with preventive maintenance, asset tracking, and integration capabilities. Its flexibility boosts efficiency and reduces downtime.

Known for its robust asset lifecycle management, IBM Maximo integrates with financial platforms and IoT data sources. It supports maintenance management, process digitization, and inventory purchasing, proving ideal for industries like manufacturing and energy. Users find its predictive maintenance and central asset management key to cost reduction and efficiency.

What are the most important features of IBM Maximo?

Preventive Maintenance: Optimize asset uptime through scheduled tasks and checks.
Asset Tracking: Monitor and manage assets across locations and systems.
Integration Capabilities: Seamlessly connect with financial platforms and IoT sources.
Predictive Maintenance: Anticipate potential failures to minimize downtime.
Comprehensive Reporting: Gain insights through detailed analytics and reports.

What benefits should users look for in reviews?

Reduced Downtime: Efficient maintenance and asset tracking reduce productivity losses.
Enhanced Operational Efficiency: Configurability and integration streamline processes.
Cost Savings: Preventive strategies and predictive analytics cut operational expenses.
Agnostic Integration: Easily adapts to existing systems for smooth operations.
Ease of Use: Intuitive interface supports quick adoption and implementation.

IBM Maximo is widely adopted in manufacturing, telecommunications, and energy sectors, excelling in asset lifecycle management and maintenance processes. Industries enhance efficiency with its centralized management, predictive maintenance, and improved information sharing, aligning operations with comprehensive asset strategies.

IBM

Zuora offers a comprehensive solution for subscription management, focusing on automated billing, customer and revenue analytics, and enhanced operational efficiency. Its features support flexible pricing, streamlined billing cycles, and detailed insights into customer behavior, making it ideal for businesses adapting to subscription-based models. Users experience significant productivity gains and operational improvements.

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast

Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud