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Hexagon EAM vs IBM Maximo Application Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
2nd
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
IBM Maximo Application Suite
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.2
Number of Reviews
33
Ranking in other categories
Billing Software (5th)
 

Mindshare comparison

As of July 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.0%, up from 2.7% compared to the previous year. The mindshare of IBM Maximo Application Suite is 12.1%, down from 26.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IBM Maximo12.1%
Hexagon EAM3.0%
Other84.9%
Enterprise Asset Management (EAM)
 

Featured Reviews

SA
Senior product manager at Metrolinx
Digital workflows have transformed fleet maintenance and now need faster UI and smarter automation
Hexagon EAM can be improved by incorporating artificial intelligence features, predictive maintenance features, and inventory management improvements. They can also explore adding more features beneficial for daily operations. Hexagon EAM could also extend into different sectors like oil and engineering fields, which they are already doing. The EAM application will help save money through predictive maintenance activities, leading to higher efficiency of the equipment. I want to highlight that whenever we have hundreds of checklist items on a specific route, which has hundreds of equipment, processing these work orders takes a lot of time. The status changes are time-consuming because these work orders have hundreds of equipment attached to them and numerous checklist items. When we save the work order, it takes a long time. If Hexagon can improve the speed of the application, whether in the on-premise or cloud versions, by optimizing the user interface response times, it would be very helpful for us. On a scale of 1 to 10, I would give Hexagon EAM a 7. I chose 7 out of 10 because there are still many improvements needed on the EAM application regarding performance and the addition of predictive maintenance and artificial intelligence features. There is significant scope for improvement in application performance, which justifies my score of 7 out of 10.
Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate the most about Hexagon EAM are its robust features."
"I find every feature of Hexagon EAM to be the best for me because it decreases time and minimizes paper usage, including the energy management system that integrates with other flow meters allowing all data to be viewed on a single screen."
"Hexagon EAM's traceability is impressive, making it easy to maintain historical data, perform root cause analysis, and complete fishbone diagram reporting."
"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"It does save us money because we are able to keep track of all the data that is related to equipment and repairing equipment, and the data that we are able to put in when we purchase equipment allows us to see exactly how much we have been spending on a piece of equipment since its purchase, helping us make educated decisions on whether a certain piece of equipment is at the end of its life cycle or not."
"My advice to others who are considering implementing Hexagon EAM is to implement it, that it is a good product, that it is a product totally adaptable to each of the clients' needs, that it has a lot of potential to grow if they finally want to get the most out of it."
"Hexagon EAM helps the business maintain the buses by daily reading their mileage and managing asset life cycle maintenance."
"Hexagon EAM has had a positive impact on my organization by modernizing our software and management status."
"When we integrated the Maximo DB with the BI tool, we were able to track and manage the inventory levels in a much more controllable way, and reduced the inventory levels significantly within one year."
"Our measurable results show that unplanned downtime decreased by a minimum of 15 to 20%, work order processing time decreased by 30%, data consistency across sites significantly improved, and preventive maintenance compliance increased by 20 to 25%."
"IBM Maximo is the best tool for the asset management solution."
"Has a powerful audit combination that helps achieve high accuracy."
"The most valuable feature is asset management maintenance as well as asset management overall."
"Its capabilities let us organize our work."
"IBM Maximo is the most stable solution that I have ever seen."
"IBM Maximo has positively impacted my organization as it has been a very useful tool, reducing human error by moving away from pen and paper-based scheduling, saving cost by minimizing unexpected downtime of assets with approximately 50% of time being saved, and reducing overwork among staff by removing redundant information and smoothing task flows."
 

Cons

"I do wish there were more updates and enhancements."
"I think Hexagon EAM could be improved by having new functions and more accessibility for different generations of users."
"Hexagon EAM can be improved by rebranding from HxGN EAM to APM, Asset Performance Management."
"Customers have noted that engaging with the Hexagon technical support team can be a lengthy process, especially with the on-premises version, where sharing logs and receiving resolutions is time-consuming."
"One thing I believe could be improved in Hexagon EAM is the scheduling function, as it can seem daunting at first to those who are not comfortable on a computer, compared to our previous asset management system, which had a better and easier-to-use scheduling module."
"I want to highlight that whenever we have hundreds of checklist items on a specific route, which has hundreds of equipment, processing these work orders takes a lot of time."
"It excels at work management, with the majority of its functionalities focused there, but it lacks in the inventory module."
"I think Hexagon EAM can be improved, particularly regarding the application slowing down or certain modules being unavailable at times."
"The solution is not stable. We can have one day when it is stable and another day it is not."
"Because of their competitiveness and their enterprise nature, the small companies are unable to do it."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"There are always ways to improve and make things better."
"Many improvements are needed in the customer support service department because of delays in response, which are very costly."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"Initial setup is a longer process because Maximo is bigger and has more processes."
 

Pricing and Cost Advice

Information not available
"The price of IBM Maximo could reduce, it is expensive."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"IBM Maximo offers a licensing application, and you have to comply with the license."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"$USD700 per agent user."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Manufacturing Company
12%
Government
10%
Energy/Utilities Company
9%
Manufacturing Company
10%
Government
9%
Outsourcing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise22
 

Questions from the Community

What needs improvement with Hexagon EAM?
I think Hexagon EAM could be improved by having new functions and more accessibility for different generations of users.
What is your primary use case for Hexagon EAM?
The main use case I have for Hexagon EAM is managing the company's assets for the development of its activities related to preventive and corrective maintenance.A concrete example of how I use Hexa...
What advice do you have for others considering Hexagon EAM?
My advice to someone who is considering using Hexagon EAM is to take into account the implementation according to their processes and whether it has to interact with other software at the same time...
What needs improvement with IBM Maximo?
The only thing that I need from IBM Maximo is more simplicity. The application has been designed in a way that it is serving the enterprises. It needs to be simpler for the SMEs, or for the compani...
What is your primary use case for IBM Maximo?
There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, any...
What advice do you have for others considering IBM Maximo?
AWS is more recommended for IBM Maximo. You can go into Microsoft as well, but AWS is preferred. IBM also has their own cloud as well.
 

Also Known As

No data available
Maximo
 

Overview

 

Sample Customers

Information Not Available
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Find out what your peers are saying about Hexagon EAM vs. IBM Maximo Application Suite and other solutions. Updated: June 2026.
906,852 professionals have used our research since 2012.