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Hexagon EAM vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
5th
Average Rating
8.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
IFS Cloud Platform
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
CRM (33rd), Customer Experience Management (9th), Field Service Management (2nd), Help Desk Software (21st), ERP (20th), Activity Based Costing Software (10th), Local Government CRM (13th), IT Asset Management (13th), IT Service Management (ITSM) (18th), License Management (2nd)
 

Mindshare comparison

As of June 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.0%, up from 2.3% compared to the previous year. The mindshare of IFS Cloud Platform is 6.5%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IFS Cloud Platform6.5%
Hexagon EAM3.0%
Other90.5%
Enterprise Asset Management (EAM)
 

Featured Reviews

TalalAhmed - PeerSpot reviewer
Functional Consultant at Synergy Computers
Integrated asset and work order management has reduced errors and simplifies hospital operations
I find every feature of Hexagon EAM to be the best for me because it decreases time and minimizes paper usage, including the energy management system that integrates with other flow meters allowing all data to be viewed on a single screen. This feature was introduced in 2023 and is known as Equipment Overview 360, which is particularly valuable since few applications offer such a feature in EAM. My clients utilize energy meters, some manual and some digital, in conjunction with Equipment Overview 360, which helps them gather data more efficiently, monitor it every second or every five seconds, and view their historical data over the last three to four years, making data management significantly easier. I consider features such as Equipment Overview 360, energy management, work order management, permit to work system, and especially the case management system introduced in 2017 for one client to be very valuable. We adapted Hexagon EAM for health and safety, incorporating case management capabilities with root cause analysis and fishbone diagrams. Hexagon EAM is not only about work order management; it also includes asset management, as seen in the hospital sector where we manage around 35,000 active assets and 250 plus labs using Hexagon EAM for asset management, work order management, and store management in one of my clients.
reviewer2268153 - PeerSpot reviewer
Cloud Operations Engineer
Integrated planning has improved production scheduling and now reduces downtime and costs
The biggest friction point I have run into with IFS Cloud Platform is user adoption, which has been the biggest challenge, as different users in the organization need to get accustomed to the new processes after years of using spreadsheets and legacy systems, requiring training and a mindset shift, along with challenging data migration and process standardization. My advice to someone considering IFS Cloud Platform with a similar workflow is to spend sufficient time understanding and standardizing their business processes before implementing it, as the technology is very powerful, but the real value comes when processes, data, and teams are all aligned. I would rate my overall experience with IFS Cloud Platform as a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"Hexagon EAM has positively impacted my organization by helping and solving problems in the work order workflow and approval in real-time."
"What I appreciate the most about Hexagon EAM are its robust features."
"Hexagon EAM's traceability is impressive, making it easy to maintain historical data, perform root cause analysis, and complete fishbone diagram reporting."
"Hexagon EAM has positively impacted our organization by significantly lowering costs."
"My advice to others who are considering implementing Hexagon EAM is to implement it, that it is a good product, that it is a product totally adaptable to each of the clients' needs, that it has a lot of potential to grow if they finally want to get the most out of it."
"I find every feature of Hexagon EAM to be the best for me because it decreases time and minimizes paper usage, including the energy management system that integrates with other flow meters allowing all data to be viewed on a single screen."
"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."
"The enterprise management solutions within the solution are very strong."
"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."
"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."
"Our ROI is 4.5 times our investment in 18 months."
"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."
"The most valuable feature is the distribution module."
"IFS Applications is based on industry standards that are using a multi-tier deployment model, making it much easier to integrate IFS Applications with other enterprise software packages, while its modern, easy-to-learn user interface offers many features for filtering, searching, and navigating."
 

Cons

"One thing I believe could be improved in Hexagon EAM is the scheduling function, as it can seem daunting at first to those who are not comfortable on a computer, compared to our previous asset management system, which had a better and easier-to-use scheduling module."
"I think Hexagon EAM can be improved, particularly regarding the application slowing down or certain modules being unavailable at times."
"Customers have noted that engaging with the Hexagon technical support team can be a lengthy process, especially with the on-premises version, where sharing logs and receiving resolutions is time-consuming."
"Hexagon EAM can be improved by rebranding from HxGN EAM to APM, Asset Performance Management."
"Adding more columns to existing objects is very hard, and I need to create custom tables and link them to the existing tables, which makes coding very challenging."
"The stability of Hexagon EAM has been good, although it can be a bit slow when handling a lot of data."
"The solution needs to improve its documentation and user-friendliness."
"The biggest friction point I have run into with IFS Cloud Platform is user adoption, which has been the biggest challenge, as different users in the organization need to get accustomed to the new processes after years of using spreadsheets and legacy systems, requiring training and a mindset shift, along with challenging data migration and process standardization."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"There should be some improvements in the predefined templates in IFS Applications."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."
 

Pricing and Cost Advice

Information not available
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"It is better to buy implementation services from IFS than from partners"
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
"We pay for a license to use the solution, which is not very expensive."
"The product is reasonably priced."
"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."
"There's an additional yearly cost for support."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Manufacturing Company
14%
Energy/Utilities Company
10%
Government
10%
Manufacturing Company
13%
Construction Company
10%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise10
 

Questions from the Community

What needs improvement with Hexagon EAM?
I think Hexagon EAM can be improved, particularly regarding the application slowing down or certain modules being unavailable at times. I reported these issues on the PPM Smart Community Portal, bu...
What is your primary use case for Hexagon EAM?
My main use case for Hexagon EAM is as a work order management system. My specific example of how I use Hexagon EAM for work order management at a client site involves a call center at a hospital w...
What advice do you have for others considering Hexagon EAM?
I am currently managing four clients in Pakistan, and Hexagon EAM significantly helps them shorten their time, minimize data, and reduce error chances, especially since one client manages 35,000 ac...
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...
What is your primary use case for IFS Applications?
Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.
 

Also Known As

No data available
IFS Applications, Assyst, IFS Cloud
 

Overview

 

Sample Customers

Information Not Available
China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Find out what your peers are saying about Hexagon EAM vs. IFS Cloud Platform and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.