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Hexagon EAM vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
6th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IFS Cloud Platform
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
CRM (32nd), Customer Experience Management (10th), Field Service Management (2nd), Help Desk Software (22nd), ERP (20th), Activity Based Costing Software (10th), Local Government CRM (13th), IT Asset Management (13th), IT Service Management (ITSM) (18th), License Management (2nd)
 

Mindshare comparison

As of May 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.1%, up from 1.8% compared to the previous year. The mindshare of IFS Cloud Platform is 6.6%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IFS Cloud Platform6.6%
Hexagon EAM3.1%
Other90.3%
Enterprise Asset Management (EAM)
 

Featured Reviews

SS
Application Engineer at Ernst & Young
Workflow customization has streamlined maintenance tracking but still needs deeper flexibility
The best features Hexagon EAM offers, in my experience, are the status customizations, which are easier from an end-user perspective. Users can simply go to status authorization to make changes. The status custom license feature makes things easier for end users in that if a supervisor needs access to change a work order into cancel status, they can simply go to status auth, give the status auth user role, and then select the entity they want to do it for, such as purchase order. They select purchase order and fill in the from status to status and then save it. Once they log in to Hexagon EAM, these new statuses are reflected. Hexagon EAM has positively impacted our organization. It was our first project, and after go-live, it resulted in huge success. The client was satisfied and thrilled, and we received positive feedback. Specific outcomes from that success include cost reductions around 30%, labor utilization increased by 20%, and new users are adopting the systems and appreciate the product and are eager to work in those systems.
Thangaraj Ramasamy - PeerSpot reviewer
Consultant at Arcwide
Has supported project management and business customization through strong modular flexibility
The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"The most valuable feature is the distribution module."
"The workflow of the solution is very good."
"The most valuable feature to us was the capability to quickly identify the tickets we have open with people and follow up them."
"I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"Our client has benefited as follows: Reduced transaction time, better visibility, easier tracking, more control on business and automation, and better agility with the ability to move swiftly as times and market conditions change."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
 

Cons

"Adding more columns to existing objects is very hard, and I need to create custom tables and link them to the existing tables, which makes coding very challenging."
"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."
"The initial implementation was more complex than expected."
"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."
"We have had an issue that we don't get proper after-sale service when we get technical glitches."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"The customer service is not good as expected but we can say its fair."
"The solution's reporting tools still require improvement."
 

Pricing and Cost Advice

Information not available
"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."
"There are varying license levels that you can purchase."
"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."
"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."
"We pay for a license to use the solution, which is not very expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Energy/Utilities Company
14%
Government
11%
Financial Services Firm
9%
Manufacturing Company
13%
Computer Software Company
10%
Construction Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise10
 

Questions from the Community

What needs improvement with Hexagon EAM?
Hexagon EAM can be improved, especially in workflows. If I observe other applications, I can customize the workflow as part of not only the out-of-box features, allowing for proper customization of...
What is your primary use case for Hexagon EAM?
My main use case for Hexagon EAM is that I was a developer at Hexagon, and I perform customizations as part of client requirements. A specific example of a customization I have worked on using Hexa...
What advice do you have for others considering Hexagon EAM?
The advice I would give to others looking into using Hexagon EAM is to be careful while writing Flexes. Since Flexes are based on PL/SQL, if I mess up with any PL/SQL, I cannot save any records, so...
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...
What is your primary use case for IFS Applications?
Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.
 

Also Known As

No data available
IFS Applications, Assyst, IFS Cloud
 

Overview

 

Sample Customers

Information Not Available
China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Find out what your peers are saying about IBM, Infor, IFS and others in Enterprise Asset Management (EAM). Updated: May 2026.
893,221 professionals have used our research since 2012.