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Hexagon EAM vs IFS Cloud Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
2nd
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
IFS Cloud Platform
Ranking in Enterprise Asset Management (EAM)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
CRM (29th), Customer Experience Management (12th), Field Service Management (2nd), Help Desk Software (22nd), ERP (20th), Activity Based Costing Software (10th), Local Government CRM (12th), IT Asset Management (12th), IT Service Management (ITSM) (16th), License Management (3rd)
 

Mindshare comparison

As of November 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.0%, down from 3.5% compared to the previous year. The mindshare of IFS Cloud Platform is 6.7%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Hexagon EAM3.0%
IFS Cloud Platform6.7%
Other90.3%
Enterprise Asset Management (EAM)
 

Featured Reviews

SA
Senior product manager at Metrolinx
Digital workflows have transformed fleet maintenance and now need faster UI and smarter automation
Hexagon EAM can be improved by incorporating artificial intelligence features, predictive maintenance features, and inventory management improvements. They can also explore adding more features beneficial for daily operations. Hexagon EAM could also extend into different sectors like oil and engineering fields, which they are already doing. The EAM application will help save money through predictive maintenance activities, leading to higher efficiency of the equipment. I want to highlight that whenever we have hundreds of checklist items on a specific route, which has hundreds of equipment, processing these work orders takes a lot of time. The status changes are time-consuming because these work orders have hundreds of equipment attached to them and numerous checklist items. When we save the work order, it takes a long time. If Hexagon can improve the speed of the application, whether in the on-premise or cloud versions, by optimizing the user interface response times, it would be very helpful for us. On a scale of 1 to 10, I would give Hexagon EAM a 7. I chose 7 out of 10 because there are still many improvements needed on the EAM application regarding performance and the addition of predictive maintenance and artificial intelligence features. There is significant scope for improvement in application performance, which justifies my score of 7 out of 10.
reviewer2268153 - PeerSpot reviewer
Cloud Operations Engineer
Integrated planning has improved production scheduling and now reduces downtime and costs
The biggest friction point I have run into with IFS Cloud Platform is user adoption, which has been the biggest challenge, as different users in the organization need to get accustomed to the new processes after years of using spreadsheets and legacy systems, requiring training and a mindset shift, along with challenging data migration and process standardization. My advice to someone considering IFS Cloud Platform with a similar workflow is to spend sufficient time understanding and standardizing their business processes before implementing it, as the technology is very powerful, but the real value comes when processes, data, and teams are all aligned. I would rate my overall experience with IFS Cloud Platform as a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does save us money because we are able to keep track of all the data that is related to equipment and repairing equipment, and the data that we are able to put in when we purchase equipment allows us to see exactly how much we have been spending on a piece of equipment since its purchase, helping us make educated decisions on whether a certain piece of equipment is at the end of its life cycle or not."
"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"Hexagon EAM's traceability is impressive, making it easy to maintain historical data, perform root cause analysis, and complete fishbone diagram reporting."
"Hexagon EAM has positively impacted our organization by significantly lowering costs."
"Hexagon EAM has had a positive impact on my organization by modernizing our software and management status."
"Hexagon EAM helps the business maintain the buses by daily reading their mileage and managing asset life cycle maintenance."
"I find every feature of Hexagon EAM to be the best for me because it decreases time and minimizes paper usage, including the energy management system that integrates with other flow meters allowing all data to be viewed on a single screen."
"Hexagon EAM has positively impacted my organization by helping and solving problems in the work order workflow and approval in real-time."
"We could quickly understand what was going on and what the customer wanted to do."
"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."
"IFS Applications is based on industry standards that are using a multi-tier deployment model, making it much easier to integrate IFS Applications with other enterprise software packages, while its modern, easy-to-learn user interface offers many features for filtering, searching, and navigating."
"The solution overall is very versatile and flexible, especially compared to other products."
"The most valuable feature is the distribution module."
"There are fewer fields on the user screen compared to other products. This makes the UI a little bit easier to understand."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."
 

Cons

"I think Hexagon EAM can be improved, particularly regarding the application slowing down or certain modules being unavailable at times."
"Hexagon EAM can be improved by rebranding from HxGN EAM to APM, Asset Performance Management."
"The stability of Hexagon EAM has been good, although it can be a bit slow when handling a lot of data."
"I do wish there were more updates and enhancements."
"It excels at work management, with the majority of its functionalities focused there, but it lacks in the inventory module."
"One thing most users complain about is the speed; I do not think it is an application issue but more about maintaining the database."
"Customers have noted that engaging with the Hexagon technical support team can be a lengthy process, especially with the on-premises version, where sharing logs and receiving resolutions is time-consuming."
"I think Hexagon EAM could be improved by having new functions and more accessibility for different generations of users."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"The solution's reporting tools still require improvement."
"There are some stability issues."
"Aspects of HR and payroll could be better."
"We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with."
"The product requires heavy administrative work."
"The initial setup or implementation was a little more complex than I expected."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
 

Pricing and Cost Advice

Information not available
"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."
"Pricing is an area that could be improved. They could be more competitive."
"Licensing is on an annual basis, with no additional costs."
"There are varying license levels that you can purchase."
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"The product is reasonably priced."
"We pay for a license to use the solution, which is not very expensive."
"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
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Top Industries

By visitors reading reviews
Outsourcing Company
21%
Manufacturing Company
11%
Government
9%
Energy/Utilities Company
8%
Manufacturing Company
12%
Outsourcing Company
12%
Comms Service Provider
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise10
 

Questions from the Community

What needs improvement with Hexagon EAM?
I would add that one of the features of Hexagon EAM that could be improved is the lack of vendor-side integration or a module for vendors. In most cases I have encountered where Hexagon EAM is used...
What is your primary use case for Hexagon EAM?
My main use cases for Hexagon EAM are asset maintenance and inventory management, which are primarily used in automotive manufacturing and the pharmaceuticals industry. I can provide a specific exa...
What advice do you have for others considering Hexagon EAM?
On the integration side, I have not used DataBridge Pro, but I believe it is a good step towards integration with other applications. Reporting through Cognos Report Studio is good and offers most ...
What needs improvement with IFS Applications?
There are features that came up during implementation that we are not actually using today, such as field service management (FSM), because we do not have any field technicians visiting customer si...
What is your primary use case for IFS Applications?
My main use case for IFS Cloud Platform is for production planning, where I typically use it for production scheduling and for inventory management. When I open IFS Cloud Platform, the first thing ...
What advice do you have for others considering IFS Applications?
The biggest friction point I have run into with IFS Cloud Platform is user adoption, which has been the biggest challenge, as different users in the organization need to get accustomed to the new p...
 

Also Known As

No data available
IFS Applications, Assyst, IFS Cloud
 

Overview

 

Sample Customers

Information Not Available
China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Find out what your peers are saying about Hexagon EAM vs. IFS Cloud Platform and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.