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IBM Maximo vs QuickBooks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
4th
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
QuickBooks
Ranking in Billing Software
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Billing Software category, the mindshare of IBM Maximo is 6.4%, down from 13.2% compared to the previous year. The mindshare of QuickBooks is 8.2%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Dana Bakker - PeerSpot reviewer
Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement
The search functionality in the solution has shortcomings that can be improved in almost every area of the solution. The improvement of the solution's search functionality, particularly when it comes to the company's expense side where you have a bunch of different invoices from one company, can make it hard for a person to find an invoice that person wants to find because it doesn't necessarily let you filter by a specific amount or by a specific document number. The fact that the product doesn't necessarily allow for filtering is a pain when you want to dive deep into looking for something when you have a lot of invoices. For the size of my organization, QuickBooks is useful for what it does. I don't think any additional features are needed in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The incident management feature is good because it allows you to keep track of and classify issues."
"Its capabilities let us organize our work."
"We were able to scale perfectly.​"
"The most valuable features are the ability to create work orders and preventative maintenance."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"The ability to configure and integrate it with other solutions for ERP."
"Provides great flexibility."
"The most valuable feature is its decent accounts payable module. It works pretty well."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"It gave me excellent tracking of my finances."
"The solution is stable."
"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
 

Cons

"​Maximo is a big system, so the initial setup is complex."
"Vendor management needs enhancement."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"There are always ways to improve and make things better."
"The interface is not very easy or user-friendly and is in need of improvement."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"The area that I don't use as much is the area about reconciliation with the bank accounts. I do all of that manually. So, the area that they can probably improve upon is just better reconciliation with the bank accounts."
"The customer response team is slow and sometimes causes the user to have a loss."
"While the data protection is commendable, there is room for improvement in the dashboard."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"As of right now, you cannot edit secondary lists in a batch feature."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
 

Pricing and Cost Advice

"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"$USD700 per agent user."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"It is a bit on the high side, but it is affordable."
"It is relatively expensive."
"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"The tool's pricing is extremely reasonable."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Manufacturing Company
9%
Energy/Utilities Company
9%
Government
9%
Computer Software Company
21%
Real Estate/Law Firm
8%
Educational Organization
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about QuickBooks Desktop?
One of the aspects I appreciate the most is its remarkable user-friendliness.
What needs improvement with QuickBooks Desktop?
The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature.
 

Also Known As

Maximo
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
West Egg
Find out what your peers are saying about IBM Maximo vs. QuickBooks and other solutions. Updated: May 2025.
852,098 professionals have used our research since 2012.