IBM OpenPages vs NAVEX Global comparison

IBM and NAVEX are both solutions in the GRC category. IBM is ranked #7 with an average rating of 8.0, while NAVEX is ranked #25. IBM holds a 2.8% mindshare in G, compared to NAVEX’s 1.8% mindshare. Additionally, 71% of IBM users are willing to recommend the solution, compared to 100% of NAVEX users who would recommend it.

IBM OpenPages

Read 9 IBM OpenPages reviews

1,768 Views
1,609 Comparison Views

71% willing to recommend

NAVEX Global

Read 10 NAVEX Global reviews

952 Views
942 Comparison Views

100% willing to recommend

IBM OpenPages

NAVEX Global

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Executive SummaryUpdated on Feb 4, 2025

IBM OpenPages and NAVEX Global are competing products in the governance, risk, and compliance market. NAVEX Global holds a slight advantage with its comprehensive feature set.

Features: IBM OpenPages provides advanced risk management tools, flexible configurations, and strong data processing capabilities. NAVEX Global offers integrated compliance management solutions, broader risk coverage, and an emphasis on ease of use with intuitive design.

Room for Improvement: IBM OpenPages could improve its deployment complexity, user interface sophistication, and initial setup time. NAVEX Global might enhance customization options, expand advanced analytics features, and strengthen integration with other enterprise systems.

Ease of Deployment and Customer Service: IBM OpenPages has a complex deployment model requiring significant initial setup with reliable support. NAVEX Global features a seamless deployment process backed by responsive customer service, simplifying implementation.

Pricing and ROI: IBM OpenPages has higher setup costs with a potentially slower ROI due to its complexity but provides extensive functionalities to large enterprises. NAVEX Global offers a cost-effective setup with quicker ROI from straightforward deployment and efficient features, appealing to businesses seeking immediate benefits.

To learn more, read our detailed IBM OpenPages vs. NAVEX Global Report (Updated: March 2026).

Buyer's Guide

IBM OpenPages vs. NAVEX Global

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM OpenPages

Ranking in GRC

7th

Average Rating

7.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Governance (3rd)

NAVEX Global

Ranking in GRC

25th

Average Rating

9.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the GRC category, the mindshare of IBM OpenPages is 2.8%, down from 5.6% compared to the previous year. The mindshare of NAVEX Global is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
IBM OpenPages	2.8%
NAVEX Global	1.8%
Other	95.4%

GRC

Featured Reviews

Gabriele Meneguzzi

GRC Practice Leader at Stratos Analytics

Have improved operational control and simplified internal workflows through a clear user interface

The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.

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MgmtAnalyst196

-- at a performing arts with 201-500 employees

The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.

Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the workflow engine, calculations, and security rules."

"Good in ORM and compliance, analytics, custom reporting, features for our board including risk management, and good support for Basel regulations."

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."

"IBM OpenPages provides time savings in recording risk management components."

"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."

"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."

"The content, reporting, and workflow features stand out as the most valuable aspects."

"IBM OpenPages saves time in my work as a developer."

"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."

"Technical support is great."

"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."

"This solution gives an opportunity for anonymous hotline complaints."

"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."

"The company is always timely, they always have good suggestions, and they always have quick fixes for me."

"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."

"Technical support is excellent."

More NAVEX Global pros

Cons

"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."

"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."

"Pricing! It's very expensive just for the licenses."

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."

"I believe there's room for improvement in establishing connections with external information."

"Some self-relationships are not available in OpenPages' relationship model."

"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."

"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."

"Recent product update led to confusion."

"We had some problems in middle of July, when we stopped getting our email notifications."

"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."

"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."

"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."

"The reporting functions are terrible."

"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."

"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."

More NAVEX Global cons

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Manufacturing Company

11%

Comms Service Provider

Outsourcing Company

Financial Services Firm

Manufacturing Company

Marketing Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What needs improvement with IBM OpenPages?

There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.

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What is your primary use case for IBM OpenPages?

My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.

See all answers

What advice do you have for others considering IBM OpenPages?

For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPages can help you before starting to use it. I rate IBM OpenPages a nine out of ten.

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Product Reports

Buyer's Guide

GRC

March 2026

Download IBM OpenPages product report

Buyer's Guide

NAVEX Global

March 2026

Download NAVEX Global product report

Also Known As

OpenPages

No data available

Overview

Enables customers to manage risk and compliance initiatives across the enterprise, helping businesses to reduce loss, improve decision-making about resource allocation, and optimize business performance.

IBM

NAVEX Global’s integrated suite of proven ethics and compliance software, training and services equips organizations to identify and contain compliance risks and threats. Whether you need one solution or our full suite, our flexible, scalable solutions make ethics and compliance programs more effective—and easier to manage and measure.

More than 12,500 clients—including 95 of the Fortune 100—around the world trust us to power their ethics & compliance programs.

Top 10 Ethics & Compliance Predictions & Recommendations for 2016

Training: NAVEX Engage Online Compliance Training Video, Course Library

Visit: Navexglobal.com

NAVEX

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus

Buyer's Guide

IBM OpenPages vs. NAVEX Global

March 2026

Free Report: IBM OpenPages vs. NAVEX Global

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