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IBM OpenPages vs NAVEX Global comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
7th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
IT Governance (3rd)
NAVEX Global
Ranking in GRC
20th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the GRC category, the mindshare of IBM OpenPages is 2.6%, down from 6.0% compared to the previous year. The mindshare of NAVEX Global is 2.2%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
IBM OpenPages2.6%
NAVEX Global2.2%
Other95.2%
GRC
 

Featured Reviews

Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Have improved operational control and simplified internal workflows through a clear user interface
The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.
JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With OpenPages, the risks and controls are registered and monitored continuously."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"IBM OpenPages provides time savings in recording risk management components."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"Good in ORM and compliance, analytics, custom reporting, features for our board including risk management, and good support for Basel regulations."
"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The most valuable features are the workflow engine, calculations, and security rules."
"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."
"Technical support is excellent."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"It has made all the policies available in one accessible location for people to use them."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"This solution gives an opportunity for anonymous hotline complaints."
 

Cons

"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"Pricing! It's very expensive just for the licenses."
"Some self-relationships are not available in OpenPages' relationship model."
"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"The reporting functions are terrible."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"The one thing that I noticed was, it times out sometimes."
"We had some problems in middle of July, when we stopped getting our email notifications."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"Recent product update led to confusion."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
9%
Comms Service Provider
7%
Outsourcing Company
6%
Financial Services Firm
12%
Manufacturing Company
8%
Retailer
6%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM OpenPages?
There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.
What is your primary use case for IBM OpenPages?
My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.
What advice do you have for others considering IBM OpenPages?
For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPages can help you before starting to use it. I rate IBM OpenPages a nine out of ten.
Ask a question
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Also Known As

OpenPages
No data available
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
Find out what your peers are saying about IBM OpenPages vs. NAVEX Global and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.