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IBM Rational ClearQuest vs Jira comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (2nd), Software Configuration Management (8th)
Jira
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (2nd)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 50.0%, up 25.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 21.4% mindshare, down 23.9% since last year.
Defect Tracking
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user541326 - PeerSpot reviewer
Tracks change requests, problems, and physical asset management. I would like to see data type for floating point numbers.
Customer Service: Customer service has been adequate. Most of the times we've had any issues IBM has been able to provide a solution. We've dealt mostly with customer service representatives in Brazil. Technical Support: Technical support from IBM is pretty good since you can create a PMR with them and they’re very responsible.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"We can cope with processes easily without adapting the tool, but adapting the tool to processes."
"Some of the features that are most important to me of JIRA Agile are the sprint planning, being able to write user stories and being able to use task management."
"It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"It is a complete solution. It has more features as compared to other tools, especially the open-source one that we use. It is also easy to administer."
"No other platform can compete on speed or search."
"A most valuable feature involves the ability to customize the entries and to update them quickly."
"It is a stable solution, and we have had no issues with stability."
"When combining Jira with Bitbucket, you have the possibility to ensure continuous integration and other functions which is highly appreciated by our software development team."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"The solution needs more integrations with Azure DevOps OnPrem."
"Jira could provide more insight into sprints such as how did we perform in the last sprint compared to other sprints. It would be helpful to have metrics and a dashboard feature for others to see."
"Scripts should be more readily available for implementing projects."
"It can have a more high-level view of portfolios. It has quite detailed views, but I would like a high-level view of portfolios. We want to integrate Jira with Microsoft Active Directory, and I don't know how easy or hard it is going to be. I don't know if Jira supports this. We are starting that integration in the last quarter of this year. I hope to find all the required tools for this integration."
"We'd like to see Jira have more integration with a development ID."
"I wish the whole workflow process was easier to set up. You put the requirements in and then you send it to the developer. They get a notification. Then they go into Jira."
"There should be a way to look for specific comments. When we have thousands of comments on a Jira ticket, there is no way to look at the comments of a specific type. In the comments, if there is a way to put a tag, it would be helpful. For example, when there are a lot of lengthy discussions happening on a particular ticket, there could be a conclusion tag or something like that to indicate a conclusion. It would help in sorting the comments based on a certain category, such as conclusion."
"The user interface could be improved from a user experience standpoint."
 

Pricing and Cost Advice

Information not available
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"We are on an annual license and could be less expensive."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
"The price of the solution could be lower."
"We have a corporate license, and it is probably based on the number of people."
"We are on an annual license to use Jira."
"We had a perpetual license but have changed to a subscription."
"There is a need to make yearly payments towards the licensing costs attached to the solution. The product offers flexibility in pricing since it depends on the memory bits you have used."
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Top Industries

By visitors reading reviews
Manufacturing Company
30%
Government
12%
Computer Software Company
9%
Energy/Utilities Company
6%
Educational Organization
48%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.