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IBM Rational ClearQuest vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (5th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.7%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.2% mindshare, down 21.4% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.7%
Adminitrack14.6%
Assembla Workspaces11.9%
Other50.800000000000004%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.2%
Microsoft Azure DevOps9.5%
OpenText Application Quality Management6.5%
Other72.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"The most valuable features of Jira are all the integrations with other systems. It's not the best in any specific area but it has lots of plug-ins and integrations."
"If you really want to do agile software project management Jira definitely should be a top choice for you."
"A very comprehensive product; easy to set up and is very user-friendly."
"I have trained several non-it people in its usage and they all say it's really easy software to use."
"Kanban boards are most valuable"
"The solution's most valuable aspect is its workflow sensibility."
"Jira improved our team collaboration by providing visual visibility and transparency. Everyone could see what tasks were being worked on and the progress made. The development team updated task statuses, making tracking progress and planning sprints easy. If there were any impediments or challenges, we addressed them. This process helped us track our progress."
"Working in a dev shop that is 100% scrum, this tool is invaluable in its insights to how the process is working."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"Lack of a modern web interface compared to other systems might discourage customers."
"It’s very expensive, especially considering that there are much more economical options out there."
"However, the user interface seems very static and the user experience was not the best."
"The user interface could benefit from a more modern look and feel."
"So at one point in time, they did a huge UI upgrade. At that time, I felt like they had changed something, so it was hard to figure out."
"There should be a way to integrate the mobile application or in some way, make it more clear because at first instance, I didn't understand how to use it."
"Technical support is pretty bad. They rely on partner companies for support and don't really have any of their own internal teams that can help."
"One thing that I don't like about Jira is that when you do an export, it only allows a thousand issues. So the export feature needs to be better."
"The biggest drawback that Jira has is that they don't have a separate chart to show metrics for lead time, cycle time, and throughput."
"For a non-technical person to use, Jira is not intuitive."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"I manage the progress of the stories in an Excel chart with dates on work progress or things to do. I don't like the progress or the stage changing from the stories in Jira."
 

Pricing and Cost Advice

Information not available
"The ballpark figure is about $100 a month."
"To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
"When you get larger, the pricing becomes very, very steep."
"Licensing is on a monthly basis, and it is based on what you use."
"The price of Jira could be lower."
"Jira and its solution off the shelf are cheap. It is cheap for startups."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"The basic price of Jira is reasonable, but for each plugin, we have to keep paying more. When you add it all up, it can be expensive. The main problem we face is we are forced to purchases plugin licenses for users who are not going to use them. For example, we have Jira licenses for approximately 450 people but if we only want a purchase a plugin for few people it is mandatory to buy the license for the 450 people who have Jira licensees. This is a problem because sometimes we need plugins for the product manager or for people in charge of the report, not everyone. For us, it can be very expensive in the end, they should alter this policy to allow plugins for only a set number of licenses."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
5%
Government
5%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
14%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.