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IBM SevOne Network Performance Management (NPM) vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
34th
Ranking in Server Monitoring
18th
Ranking in IT Infrastructure Monitoring
34th
Ranking in Cloud Monitoring Software
27th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Log Management (38th)
Icinga
Ranking in Network Monitoring Software
41st
Ranking in Server Monitoring
17th
Ranking in IT Infrastructure Monitoring
48th
Ranking in Cloud Monitoring Software
32nd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of Icinga is 1.1%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Icinga1.1%
Other97.8%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"It is a very efficient and highly recommended solution."
"SevOne has much faster performance than our previous solution."
"SevOne provides us with continuous analytics of our network and that gives us an idea of the health of our network, where our weaknesses are, and what needs to be fixed."
"SevOne enables us to look at the data and see that the customer has disconnected so we can stop billing and reimbursing them."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"Our ROI is excellent."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"Macros and the ability to connect it to Google Maps are valuable features."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"We monitor all, starting from UPS to international mail chains."
 

Cons

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"I think SevOne can improve by providing more details in their release notes regarding enhancements and changes."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"I think that the upgrade process could be improved, which can be painful at times."
"This product needs a lot of handholding and close collaboration with network design resources, in terms of choosing the appliance and the number of licenses."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system is administered."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"Network Discovery capabilities would be extremely helpful."
"Icinga’s automation could be improved."
"The connection between Icinga and Icinga Web."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"The solution lacks many features important to higher-level IT management and network support."
 

Pricing and Cost Advice

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"The pricing has been fair."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Prices per license are not huge, but they exist."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is cheap."
"It's an open-source solution."
"The solution is free to use."
"This is an open-source solution with paid support."
"We're using the free version of Icinga."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The product is inexpensive compared to other DBM products."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Comms Service Provider
6%
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
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Also Known As

SevOne
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Icinga and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.