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IBM SevOne Network Performance Management (NPM) vs Icinga comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
29th
Ranking in Server Monitoring
16th
Ranking in IT Infrastructure Monitoring
38th
Ranking in Cloud Monitoring Software
29th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Log Management (35th)
Icinga
Ranking in Network Monitoring Software
49th
Ranking in Server Monitoring
17th
Ranking in IT Infrastructure Monitoring
51st
Ranking in Cloud Monitoring Software
35th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of Icinga is 1.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Icinga1.1%
Other97.8%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features for us are the huge number of network devices it can monitor."
"SevOne is excellent for transforming raw network performance data into actionable insights."
"Technical support is 10/10; responses to questions are within 20 minutes and the longest time to be resolved was three days."
"It is a very efficient and highly recommended solution."
"This performance data is key, and having such integration means that we get value out of SevOne fairly quickly."
"SevOne is one of the biggest strategic investments we've made; it just works, it just does what we want with no fuss about it."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."
"SevOne NPM helps our customers detect performance issues faster and, once it's properly configured, it will help you address some issues right away, cutting troubleshooting time by one to three hours and enabling you to proactively address potential performance issues before a failure occurs."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"People should know that it is simple and advanced."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"Icinga does the job and is fairly stable."
"We monitor all, starting from UPS to international mail chains."
 

Cons

"Every upgrade we've done -- and we've done them all -- have been highly disruptive and extraordinarily difficult."
"But keep in mind that if you're using the the PLA version of SevOne, the hardware support runs out in five years, so if something were to happen to the hardware after this period, it would not be covered."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"The tool needs improvement in non-Cisco SD-WAN."
"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"The reporting of NMS is good, but it could be better."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"Network Discovery capabilities would be extremely helpful."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"The user interface should be improved."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The connection between Icinga and Icinga Web."
"The tool currently fails to provide notifications to users."
"Icinga’s automation could be improved."
 

Pricing and Cost Advice

"Prices per license are not huge, but they exist."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"The pricing has been fair."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"There are cheaper solutions available."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is free to use."
"It's an open-source solution."
"We're using the free version of Icinga."
"The product is inexpensive compared to other DBM products."
"The solution is cheap."
"This is an open-source solution with paid support."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
11%
Outsourcing Company
9%
Educational Organization
14%
University
13%
Comms Service Provider
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
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Also Known As

SevOne
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Icinga and other solutions. Updated: October 2026.
920,939 professionals have used our research since 2012.