IBM SevOne Network Performance Management (NPM) vs Icinga comparison

IBM SevOne Network Performa...

Read 17 Icinga reviews

3,915 Views
3,445 Comparison Views

85% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 6, 2024

IBM SevOne Network Performance Management (NPM) and Icinga compete in the network management solutions category. IBM SevOne NPM appears to have the upper hand in comprehensive features and deployment ease, while Icinga is favored for its flexibility and pricing.

Features: IBM SevOne NPM offers extensive monitoring, data visualization, and advanced analytics, which users find valuable for managing large networks. Icinga is noted for its flexibility, integrations, and detailed alerting system, giving users the adaptability needed for various network setups. IBM SevOne NPM's robust analytics provide a significant advantage in the feature set.

Room for Improvement: Users suggest IBM SevOne NPM could improve in cost efficiency and simplify some complex features, which could streamline user experience. Icinga users note the need for a more intuitive initial setup and quicker issue resolution. Continued focus on enhancing cost management for IBM SevOne NPM and streamlining setup for Icinga would benefit both platforms.

Ease of Deployment and Customer Service: IBM SevOne NPM users describe a straightforward deployment process supported by solid customer service. Icinga’s deployment, though customizable, can be complex, with users valuing the help documentation but noting slower support responses. IBM SevOne NPM is noted for hassle-free deployment, while Icinga is praised for its customization options despite setup challenges.

Pricing and ROI: IBM SevOne NPM is perceived as high-cost, reflecting its robust capabilities and support, with strong ROI when fully utilized. Icinga is praised for cost-effectiveness and delivering a good balance of features for the price, enhancing overall ROI. IBM SevOne NPM provides notable returns aligned with its costs, while Icinga offers a lower-cost option with substantial benefits.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Icinga Report (Updated: June 2025).

IBM SevOne Network Performance Management (NPM) vs. Icinga

June 2025

Download the complete report

Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

46th

Ranking in Server Monitoring

20th

Ranking in IT Infrastructure Monitoring

45th

Ranking in Cloud Monitoring Software

30th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (47th)

Icinga

Ranking in Network Monitoring Software

17th

Ranking in Server Monitoring

12th

Ranking in IT Infrastructure Monitoring

25th

Ranking in Cloud Monitoring Software

18th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Icinga is 3.3%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Read full review

Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"The most valuable feature as of late has been the API integration with ServiceNow."

"With this tool it is interesting to show the info to the client and explain where the traffic is."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

More IBM SevOne Network Performance Management (NPM) pros

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The apply rules feature saves a lot of time."

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."

"We have found the solution to be stable."

"Macros and the ability to connect it to Google Maps are valuable features."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

More Icinga pros

Cons

"The GUI: both the dashboard/user view and the admin tool."

"The method of searching for SIP and the way to create the groups."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."

"Would benefit with the addition of AI modules for proactive data insights."

"Some similar solutions offer end-to-end visibility."

More IBM SevOne Network Performance Management (NPM) cons

"The user interface should be improved."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"The installation and configuration are very complex."

"Icinga’s automation could be improved."

"We have found some problems with Nagios, and support isn't very responsive."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"The tool currently fails to provide notifications to users."

More Icinga cons

Pricing and Cost Advice

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"The pricing has been fair."

"There are cheaper solutions available."

"It is inexpensive compared to other monitoring tools."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"It's an open-source solution."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The product is inexpensive compared to other DBM products."

"The solution is cheap."

"We're using the free version of Icinga."

"This is an open-source solution with paid support."

"The solution is free to use."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

861,524 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

15%

Computer Software Company

12%

Legal Firm

Computer Software Company

12%

Financial Services Firm

11%

Comms Service Provider

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

Instana Infrastructure Monitoring vs IBM SevOne Network Performance Management (NPM)

Comparisons

Compared 9% of the time

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Compared 8% of the time

Zabbix vs IBM SevOne Network Performance Management (NPM)

Compared 8% of the time

SolarWinds Network Device Monitor vs IBM SevOne Network Performance Management (NPM)

Compared 8% of the time

NETSCOUT nGeniusONE vs IBM SevOne Network Performance Management (NPM)

Compared 7% of the time

More IBM SevOne Network Performance Management (NPM) Competitors

Zabbix vs Icinga

Compared 42% of the time

Nagios Core vs Icinga

Compared 22% of the time

Checkmk vs Icinga

Compared 11% of the time

Nagios XI vs Icinga

Compared 4% of the time

Centreon vs Icinga

Compared 3% of the time

More Icinga Competitors

Product Reports

IBM SevOne Network Performance Management (NPM)

July 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Download Icinga product report

July 2025

Also Known As

SevOne

Icinga Cloud Monitoring

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre