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IBM SevOne Network Performance Management (NPM) vs Icinga comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
30th
Ranking in Server Monitoring
16th
Ranking in IT Infrastructure Monitoring
35th
Ranking in Cloud Monitoring Software
27th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Log Management (35th)
Icinga
Ranking in Network Monitoring Software
42nd
Ranking in Server Monitoring
15th
Ranking in IT Infrastructure Monitoring
49th
Ranking in Cloud Monitoring Software
34th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of Icinga is 1.1%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Icinga1.1%
Other97.8%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature as of late has been the API integration with ServiceNow."
"I don't think the product cost compares to the savings we get by detecting a problem and resolving a problem faster."
"Customer Service: Excellent, customer service is 10/10."
"As an IT Manager this tool helps me sleep better knowing that SevOne is my eyes and ears watching the entire infrastructure."
"While some competitors have a feature here or there that might be better on the whole, this is the best solution for us on the market for the dollar with the simplest ramp up and ease of administration."
"The tool has given a great visibility of what is going on our network and has helped to troubleshoot network-related issues quickly and accurately."
"Definitely go for it."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"We have found the solution to be stable."
"We monitor all, starting from UPS to international mail chains."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Macros and the ability to connect it to Google Maps are valuable features."
 

Cons

"I am impressed with their LAN side, WAN side on the Wi-Fi domains, but the SD WAN has room to improve."
"As I mentioned before, there are cheaper solutions available."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"Some similar solutions offer end-to-end visibility."
"Continual UI improvements are needed to reduce number of clicks needed to produce a chart."
"SevOne should work with the graphs legend functionality."
"On a scale of one to ten, I am neutral because it is not too good and not too bad."
"The method of searching for SIP and the way to create the groups."
"The solution lacks many features important to higher-level IT management and network support."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"Sometimes, it is very hard to keep an overview of what's happening."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
 

Pricing and Cost Advice

"There are cheaper solutions available."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Prices per license are not huge, but they exist."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"We're using the free version of Icinga."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is free to use."
"This is an open-source solution with paid support."
"It's an open-source solution."
"The product is inexpensive compared to other DBM products."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Educational Organization
14%
Comms Service Provider
13%
University
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
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Also Known As

SevOne
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Icinga and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.