Both ScienceLogic and IBM SevOne Network Performance Management (NPM) are leading products in network performance management. While ScienceLogic scores better in ease of deployment and competitive pricing, IBM SevOne NPM holds the upper hand in scalability and advanced analytics capabilities.
Features: ScienceLogic is praised for its real-time monitoring and automation features, intuitive design, and comprehensive features. IBM SevOne NPM is noted for its advanced analytics, detailed reporting, and scalability which supports large-scale deployments.
Room for Improvement: Users suggest that ScienceLogic could improve in areas such as enhanced third-party integrations, customizable reporting options, and more user-friendly features. IBM SevOne NPM has room for improvement in usability, reducing its high learning curve, and simplifying its complex initial setup.
Ease of Deployment and Customer Service: ScienceLogic is known for its straightforward deployment process and responsive customer service. IBM SevOne NPM's deployment is more complex, often requiring significant time and expertise, though its customer service generally helps once the product is set up.
Pricing and ROI: ScienceLogic's pricing is viewed as competitive and offers a quicker ROI due to its simplified setup and usability. IBM SevOne NPM, while more expensive, justifies the cost with its advanced capabilities and delivers a strong ROI for large-scale and complex networks.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
| Product | Market Share (%) |
|---|---|
| ScienceLogic | 1.7% |
| IBM SevOne Network Performance Management (NPM) | 1.0% |
| Other | 97.3% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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