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IBM SevOne Network Performance Management (NPM) vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
30th
Ranking in Server Monitoring
16th
Ranking in IT Infrastructure Monitoring
35th
Ranking in Cloud Monitoring Software
27th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Log Management (35th)
Zenoss Cloud
Ranking in Network Monitoring Software
64th
Ranking in Server Monitoring
25th
Ranking in IT Infrastructure Monitoring
50th
Ranking in Cloud Monitoring Software
41st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Container Monitoring (8th), AIOps (28th)
 

Mindshare comparison

As of September 2026, in the Cloud Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.7%, up from 1.1% compared to the previous year. The mindshare of Zenoss Cloud is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.7%
Zenoss Cloud1.6%
Other96.7%
Cloud Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Given the ease of access to the information in a few clicks, the user base of the product has increased tremendously."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"SevOne NPM helps our customers detect performance issues faster and, once it's properly configured, it will help you address some issues right away, cutting troubleshooting time by one to three hours and enabling you to proactively address potential performance issues before a failure occurs."
"The platform is as flexible as an open source system can be, and it has a very useful end user GUI interface, which means working with the system is very easy and intuitive."
"Customer Service: Excellent, customer service is 10/10."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"With this solution, they can have one million users at the same time with no crashes."
"It is very cost-effective compared to the tools I worked with in the past."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"Overall, it's a great solution, and I consider it to be one of the best."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
 

Cons

"SevOne should work with the graphs legend functionality."
"But keep in mind that if you're using the the PLA version of SevOne, the hardware support runs out in five years, so if something were to happen to the hardware after this period, it would not be covered."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"Setup was very complex as there were issues with the device pipes. We needed a lot of intervention and technical assistance."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system is administered."
"Although it is a very good monitoring tool, it can be confusing when you try to add devices and they don’t appear correctly."
"You need to plan integrations; that has been the biggest bug with SevOne so far."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"It would be ideal if the product offered sound alerts."
"This solution is complex for beginners so it takes some time to learn."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
 

Pricing and Cost Advice

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Prices per license are not huge, but they exist."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"It is inexpensive compared to other monitoring tools."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
14%
Construction Company
13%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

SevOne
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Zenoss Cloud and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.