IBM SevOne Network Performance Management (NPM) vs Zenoss Cloud comparison

IBM and Zenoss are both solutions in the Network Monitoring Software category. IBM is ranked #42 with an average rating of 7.5, while Zenoss is ranked #77. IBM holds a 1.0% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

1,867 Views
1,079 Comparison Views

96% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

643 Views
441 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Zenoss Cloud

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and IBM SevOne Network Performance Management (NPM) are robust network monitoring tools. Zenoss Cloud is praised for its affordability and support, but IBM SevOne NPM stands out for advanced features, making it worth the higher price.

Features: Users commend Zenoss Cloud for its comprehensive monitoring capabilities, scalability, and user-friendly approach. IBM SevOne NPM is noted for its in-depth analytics, extensive network visibility, and sophisticated environment suitability.

Room for Improvement: Zenoss Cloud users suggest performance enhancements, better integration options, and the need for performance tuning. For IBM SevOne NPM, feedback focuses on improving documentation, simplifying setup processes, and addressing the steeper learning curve.

Ease of Deployment and Customer Service: Zenoss Cloud's deployment is straightforward with strong customer support, yet some users encounter configuration complexities. In contrast, IBM SevOne NPM, despite having a steeper learning curve, benefits from responsive support that helps mitigate deployment issues.

Pricing and ROI: Zenoss Cloud is noted for its competitive pricing and quick ROI by users. While IBM SevOne NPM requires a higher initial investment, users acknowledge that its advanced features justify the cost.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Zenoss Cloud Report (Updated: May 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Zenoss Cloud

May 2025

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Helped 852,764 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

42nd

Ranking in Server Monitoring

19th

Ranking in IT Infrastructure Monitoring

46th

Ranking in Cloud Monitoring Software

29th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (48th)

Zenoss Cloud

Ranking in Network Monitoring Software

77th

Ranking in Server Monitoring

23rd

Ranking in IT Infrastructure Monitoring

54th

Ranking in Cloud Monitoring Software

40th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Container Monitoring (10th), AIOps (20th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."

"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

More IBM SevOne Network Performance Management (NPM) pros

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The most valuable feature is the flexible discovery mechanism."

"The product offers good documentation that helps with initial training."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"It's easy to use."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

Cons

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"The method of searching for SIP and the way to create the groups."

"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"The GUI: both the dashboard/user view and the admin tool."

"The reporting of NMS is good, but it could be better."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

More IBM SevOne Network Performance Management (NPM) cons

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The AI aspect needs to improve."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"It would be ideal if the product offered sound alerts."

"There was a problem with Zenoss and storage monitoring."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

Pricing and Cost Advice

"There are cheaper solutions available."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"It is inexpensive compared to other monitoring tools."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Manufacturing Company

16%

Computer Software Company

14%

Legal Firm

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

See all answers

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

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Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Compared 8% of the time

Zabbix vs IBM SevOne Network Performance Management (NPM)

Compared 8% of the time

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Compared 36% of the time

Nagios XI vs Zenoss Cloud

Compared 31% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 13% of the time

Centreon vs Zenoss Cloud

Compared 10% of the time

Nagios Core vs Zenoss Cloud

Compared 10% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

May 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Buyer's Guide

Zenoss Cloud

April 2025

Download Zenoss Cloud product report

Also Known As

SevOne

Cloud Monitoring, Zenoss Service Dynamics

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Zenoss Cloud

May 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. Zenoss Cloud

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