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IBM Tivoli NetCool vs OpenText Network Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (15th)
OpenText Network Automation
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Network Automation (13th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.7%, up 2.4% compared to last year.
OpenText Network Automation, on the other hand, focuses on Network Automation, holds 3.2% mindshare, down 3.4% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.7%
Cisco DNA Center7.6%
DataMiner5.4%
Other83.3%
Network Management Applications
Network Automation Mindshare Distribution
ProductMindshare (%)
OpenText Network Automation3.2%
Red Hat Ansible Automation Platform14.0%
Cisco DNA Center9.8%
Other73.0%
Network Automation
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
reviewer1480065 - PeerSpot reviewer
Service Operations Engineer at a tech vendor with 10,001+ employees
Allows to upload necessary firmware to your device and perform the upgrade
With OpenText Network Automation, firmware can be uploaded for specific devices. If you need to upgrade a device, you can use this tool, though it may not apply to all devices. The software allows you to upload the necessary firmware to your device and perform the upgrade. Additionally, it enables you to check multiple devices for specific configurations and automates the search process and the configuration of multiple devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The solution has very good integration capabilities."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"It's very easy to use."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"Micro Focus tools are mature tools, that are well developed."
"It's great because you have a one-unit solution to aggregate network data, so it's one entry point for getting all the configuration into the same dashboard or same application."
"When compared with SolarWinds, it is more user-friendly, and tasks can be completed more quickly."
"With OpenText Network Automation, firmware can be uploaded for specific devices. If you need to upgrade a device, you can use this tool, though it may not apply to all devices."
"Pushing the network configuration to bulk devices. This saves a considerable amount of time that the engineer spends in pushing the network configuration."
"We're able to set security policies and configure devices exactly how we want them."
 

Cons

"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"UI is outdated, very old legacy."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"The product is pretty costly. It's definitely not the least expensive option."
"The solution does not have any AI capabilities."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The tool performs slowly."
"We just spoke with some of the product managers. We are getting some serious performance issues that have some serious repercussions for support."
"Level one administration task can be defined in Micro Focus Network Automation but it could be more simplified."
"Compatibility of the devices needs to be enhanced, as it seems to be limited."
"We've found some problems that may or may not have to do with our infrastructure. There are also some software defects that we've found."
"When compared to other automation tools that are available in the market, more can be done to improve this solution."
 

Pricing and Cost Advice

"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
"Pricing is reasonable, but if you compare it with other network Operation Management tools that are available on the market, it's expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Construction Company
8%
Performing Arts
17%
Financial Services Firm
10%
Construction Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
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Also Known As

Tivoli NetCool
Micro Focus Network Automation, HPE Network Automation
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Tech Mahindra, Avea, China Merchants Bank, NNIT, Distinctive Software Solutions, Virgin Media, NEC Australia, Osiatis, Hostworks, Retegal, Allianz Shared Infrastructure Services SE (ASIC), State of Kansas Division of Information Services and Communications (DISC)
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: September 2026.
913,683 professionals have used our research since 2012.