Icinga vs Infraon IMS comparison

Why PeerSpot?

Icinga and EverestIMS are both solutions in the Network Monitoring Software category. Icinga is ranked #49, while EverestIMS is ranked #80. Icinga holds a 1.1% mindshare in NMS, compared to EverestIMS’s 0.6% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Icinga

Read 17 Icinga reviews

8,249 Views
5,939 Comparison Views

85% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

4,430 Views
2,614 Comparison Views

100% willing to recommend

Icinga

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Icinga and Infraon IMS are competing products in the IT monitoring space. Infraon IMS appears to have the upper hand due to its comprehensive features.

Features: Icinga offers customization capabilities, extensive plugins, and flexibility. Infraon IMS features an integrated dashboard, advanced analytics, and an all-in-one solution.

Room for Improvement: Icinga needs better documentation, user training materials, and streamlined processes. Infraon IMS requires improved API integrations, more frequent updates, and enhanced customizability.

Ease of Deployment and Customer Service: Icinga's deployment is straightforward but time-consuming, and their support team is responsive. Infraon IMS has a quick deployment process with effective customer service.

Pricing and ROI: Icinga is competitively priced with open-source advantages leading to high user satisfaction. Infraon IMS is a premium product with users acknowledging its value and higher long-term ROI.

To learn more, read our detailed Icinga vs. Infraon IMS Report (Updated: October 2026).

Buyer's Guide

Icinga vs. Infraon IMS

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

49th

Ranking in Server Monitoring

17th

Ranking in IT Infrastructure Monitoring

51st

Ranking in Cloud Monitoring Software

35th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Infraon IMS

Ranking in Network Monitoring Software

80th

Ranking in Server Monitoring

32nd

Ranking in IT Infrastructure Monitoring

58th

Ranking in Cloud Monitoring Software

50th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.1%, down from 2.5% compared to the previous year. The mindshare of Infraon IMS is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.1%
Infraon IMS	0.6%
Other	98.3%

Network Monitoring Software

Featured Reviews

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Read full review

it_user1734441

Networking Head at Birla Corporation Ltd

Good statistical reporting, provides alerts via email, helpful support

The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the solution to be stable."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"Macros and the ability to connect it to Google Maps are valuable features."

"An affordable solution for small organizations to do basic network monitoring."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"We monitor all, starting from UPS to international mail chains."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"I use it for monitoring infrastructure and it was very good for that issue."

More Icinga pros

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."

"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."

"With Infraon, everything is already built-in so you are able to plug-and-play with the system."

"Infraon IMS allows us to do several things from a single window, which is important to us."

"If you are looking for the best product with the best price, Infraon is the best product."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

More Infraon IMS pros

Cons

"The tool currently fails to provide notifications to users."

"Network Discovery capabilities would be extremely helpful."

"We have found some problems with Nagios, and support isn't very responsive."

"The user interface should be improved."

"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"Icinga’s automation could be improved."

"The solution lacks many features important to higher-level IT management and network support."

More Icinga cons

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"Email support is a bit slow. Once you drop an email, it takes time."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

More Infraon IMS cons

Pricing and Cost Advice

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"This is an open-source solution with paid support."

"We're using the free version of Icinga."

"The solution is cheap."

"It's an open-source solution."

"The product is inexpensive compared to other DBM products."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is free to use."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"Licensing is calculated on a per-user basis."

"The pricing is reasonable, given the features that they provide."

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Top Industries

By visitors reading reviews

Educational Organization

14%

University

13%

Comms Service Provider

12%

Financial Services Firm

Comms Service Provider

18%

Manufacturing Company

14%

Outsourcing Company

13%

Financial Services Firm

12%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

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What is the best network monitoring software for large enterprises?

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Comparisons

Zabbix vs Icinga

Compared 8% of the time

Checkmk vs Icinga

Compared 5% of the time

Nagios XI vs Icinga

Compared 5% of the time

Nagios Core vs Icinga

Compared 3% of the time

SolarWinds Server and Application Monitor vs Icinga

Compared 3% of the time

More Icinga Competitors

Nagios XI vs Infraon IMS

Compared 7% of the time

Zabbix vs Infraon IMS

Compared 6% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 3% of the time

NETSCOUT Network & Application Observability vs Infraon IMS

Compared 3% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 3% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

Icinga

October 2026

Download Icinga product report

Buyer's Guide

Infraon IMS

October 2026

Download Infraon IMS product report

Also Known As

Icinga Cloud Monitoring

Everest IMS

Overview

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Icinga vs. Infraon IMS

October 2026

Free Report: Icinga vs. Infraon IMS

Find out what your peers are saying about Icinga vs. Infraon IMS and other solutions. Updated: October 2026.

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