

PRTG Network Monitor and Infraon IMS are both prominent products in the network monitoring software market. PRTG stands out for its simplicity and setup ease, but Infraon IMS appears to have an edge with its detailed role-based dashboards and integration capabilities for complex environments.
Features: PRTG Network Monitor is known for its robust network monitoring, ease of setup, and adaptability with a broad array of sensors. It provides a comprehensive dashboard and real-time alerts. In contrast, Infraon IMS provides rich role-based dashboards, interactive unique selling points (USPs), and superior integration flexibility. It also excels in network topology visualization and offers effective complaint management systems for intricate environments.
Room for Improvement: PRTG Network Monitor requires enhancement in application monitoring and expanded customization of reports. The simplistic GUI could be more advanced to suit power users. Infraon IMS would benefit from an improved GUI configuration and the implementation of AI-driven predictive features to better compete with other market leaders.
Ease of Deployment and Customer Service: PRTG Network Monitor supports hybrid and multiple cloud deployments and is user-friendly, though it lacks direct support, often relying on user forums. Infraon IMS offers both on-premise and hybrid cloud deployment options and gains praise for its responsive customer service, although it would benefit from extended support beyond European business hours.
Pricing and ROI: PRTG is seen as reasonably priced for its basic package, but the licensing can be costly for large-scale deployments. In contrast, Infraon IMS offers cost-effective and flexible pricing models tailored to needed features, helping to maintain budget constraints while delivering essential monitoring solutions.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 3.3% |
| Infraon IMS | 0.4% |
| Other | 96.3% |


| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 47 |
Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.
Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.
What are the key features of Infraon IMS?In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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