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Icinga vs NetXMS comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
42nd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (15th), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (34th)
NetXMS
Ranking in Network Monitoring Software
78th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.1%, down from 3.0% compared to the previous year. The mindshare of NetXMS is 0.3%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga1.1%
NetXMS0.3%
Other98.6%
Network Monitoring Software
 

Featured Reviews

reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.
UK
AGM Cybersecurity at Microscan Computers Private Limited
Offers custom monitoring functionality, user-friendly interface, custom maps feature and open source
Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing. As a large company, we integrate different systems together. We'd like to see some improved functionalities for enhanced integration. For example, our incident management system isn't currently integrated with NetXMS. Ideally, we'd like the alerts generated in the monitoring system to automatically create tickets in our ticketing system, similar to how some other systems function. NetXMS doesn't offer this functionality itself because they are not an incident management or ticketing system vendor. They allow integration with other vendors, but our ticketing system isn't currently supported. So they recommend using it with any other application of our choice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"We have found the solution to be stable."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"I use it for monitoring infrastructure and it was very good for that issue."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."
"We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust this. For critical links, we can set it to check every second. For our high-priority financial customers, we monitor every second. So, every three seconds, we receive another email and a Telegram alert. This helps us meet our SLAs (Service Level Agreements) with our high-priority customers."
 

Cons

"The installation and configuration are very complex."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"Network Discovery capabilities would be extremely helpful."
"Icinga’s automation could be improved."
"The user interface should be improved."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing."
 

Pricing and Cost Advice

"It's an open-source solution."
"The solution is cheap."
"The product is inexpensive compared to other DBM products."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"This is an open-source solution with paid support."
"We're using the free version of Icinga."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is free to use."
"Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
13%
University
11%
Financial Services Firm
9%
Comms Service Provider
17%
Computer Software Company
10%
Financial Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
No data available
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Information Not Available
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