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Icinga vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
41st
Ranking in IT Infrastructure Monitoring
48th
Ranking in Cloud Monitoring Software
32nd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (17th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
4th
Ranking in Cloud Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
89
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Container Management (5th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.1%, down from 3.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.5%
Icinga1.1%
Other97.4%
Network Monitoring Software
 

Featured Reviews

reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"An affordable solution for small organizations to do basic network monitoring."
"I use it for monitoring infrastructure and it was very good for that issue."
"People should know that it is simple and advanced."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"We have found the solution to be stable."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"It's a very easy-to-use solution."
"The most valuable feature is log reporting."
"Previously, we faced a systematic performance lag of around twenty to thirty percent, which has now reduced to just two to five percent—an improvement we can credibly showcase to our clientele."
"I have primarily used it to go back into the past and understand why something happened. It provides enough information to do research and figure things out."
"It's beneficial for monitoring performance and infrastructure, especially when deploying applications with multiple versions with Git."
"After implementing observability, I could see end-to-end transaction tracing and quickly identify where issues arose, which reduced troubleshooting time and improved overall application stability and availability for our customers and systems."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
 

Cons

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"The connection between Icinga and Icinga Web."
"Network Discovery capabilities would be extremely helpful."
"The installation and configuration are very complex."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."
"When we have too many detectors in place for one particular app, such as when I have created 50+ detectors through my account, the entire page becomes a bit loaded when creating the 51st detector, feeling heavy and taking time to load."
"Regarding the negative side, I think the licensing can be much better because it is based upon host units and there is additional licensing for the number of traces that I can bring in."
"The learning curve for understanding all features should be improved, and the cost can increase."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"I would rate Splunk technical support at six out of ten. When we have a problem and need to create a case, the response isn't quick."
"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."
"There is room for improvement in customer support due to delays and standard feedback responses."
 

Pricing and Cost Advice

"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The product is inexpensive compared to other DBM products."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is cheap."
"We're using the free version of Icinga."
"This is an open-source solution with paid support."
"The solution is free to use."
"It's an open-source solution."
"The pricing is based on several factors, including the scale of deployment."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"This is an expensive solution."
"Splunk Observability Cloud is expensive."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The solution's pricing is costly."
"It appears to be expensive compared to competitors."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
University
9%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise9
Large Enterprise56
 

Questions from the Community

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What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
 

Also Known As

Icinga Cloud Monitoring
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Icinga vs. Splunk Observability Cloud and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.