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Icinga vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
49th
Ranking in Server Monitoring
17th
Ranking in IT Infrastructure Monitoring
51st
Ranking in Cloud Monitoring Software
35th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
63rd
Ranking in Server Monitoring
25th
Ranking in IT Infrastructure Monitoring
52nd
Ranking in Cloud Monitoring Software
42nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Container Monitoring (9th), AIOps (28th)
 

Mindshare comparison

As of November 2026, in the Cloud Monitoring Software category, the mindshare of Icinga is 1.9%, down from 3.6% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga1.9%
Zenoss Cloud1.7%
Other96.4%
Cloud Monitoring Software
 

Featured Reviews

reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"People should know that it is simple and advanced."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"Icinga does the job and is fairly stable."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It is the most flexible solution of this type, but it takes time to adapt."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The most valuable feature is the flexible discovery mechanism."
"With this solution, they can have one million users at the same time with no crashes."
"It's easy to use."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
 

Cons

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"Network Discovery capabilities would be extremely helpful."
"Icinga’s automation could be improved."
"The connection between Icinga and Icinga Web."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The tool currently fails to provide notifications to users."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"The AI aspect needs to improve."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"This solution is complex for beginners so it takes some time to learn."
 

Pricing and Cost Advice

"The product is inexpensive compared to other DBM products."
"We're using the free version of Icinga."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is free to use."
"The solution is cheap."
"It's an open-source solution."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"This is an open-source solution with paid support."
"It depends on the customer, what he wants."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
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Top Industries

By visitors reading reviews
Educational Organization
14%
University
13%
Comms Service Provider
12%
Financial Services Firm
9%
Comms Service Provider
15%
Construction Company
12%
Manufacturing Company
10%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Icinga vs. Zenoss Cloud and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.