Zenoss Cloud and Icinga compete in the IT monitoring solutions category. Zenoss Cloud appears to have the upper hand due to its extensive features, better deployment experience, and more responsive customer service.
Features: Zenoss Cloud is valued for its extensive monitoring capabilities, integration options, and scalability. Icinga offers powerful core monitoring features, configurability, and flexibility.
Room for Improvement: Zenoss Cloud users note the need for more streamlined customization and improved documentation. Icinga users suggest enhancements in user-friendliness and more straightforward setup processes.
Ease of Deployment and Customer Service: Zenoss Cloud is favored for its relatively smooth deployment and effective customer service. Icinga has a steeper learning curve, and users often find its deployment more complex. Icinga’s customer service is noted to be slower compared to Zenoss Cloud.
Pricing and ROI: Zenoss Cloud is a costlier option but leads to a satisfactory ROI due to its features and support. Icinga's open-source model makes it more affordable, but the total cost of ownership can rise with additional features and support.
| Product | Market Share (%) |
|---|---|
| Icinga | 2.8% |
| Zenoss Cloud | 0.6% |
| Other | 96.6% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Large Enterprise | 5 |
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.
With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.
What are the key features of Icinga?Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.
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