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IDERA SQL Diagnostic Manager for SQL Server vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA SQL Diagnostic Manage...
Ranking in Event Monitoring
15th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Database Development and Management (13th)
OpenText AI Operations Mana...
Ranking in Event Monitoring
5th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
IT Operations Analytics (5th), Cloud Monitoring Software (19th)
 

Mindshare comparison

As of May 2026, in the Event Monitoring category, the mindshare of IDERA SQL Diagnostic Manager for SQL Server is 3.4%, up from 1.3% compared to the previous year. The mindshare of OpenText AI Operations Management is 7.7%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OpenText AI Operations Management7.7%
IDERA SQL Diagnostic Manager for SQL Server3.4%
Other88.9%
Event Monitoring
 

Featured Reviews

reviewer2317098 - PeerSpot reviewer
Assistant at a tech services company with 1,001-5,000 employees
Offers effective monitoring of resources but lacks the ability to connect to an AWS instance and write custom queries.
We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes We've set up alerts to notify us when performance deviates from the baseline we've configured for each resource. So, whenever that happens, we get an alert and can investigate immediately. So,…
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SQL monitoring time has been dramatically reduced and our IT Infrastructure team has improved SQL maintenance and monitoring knowledge over time just by using SQL DM."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time."
"Baselining our SQL Servers has made a huge impact."
"The ability to go back and look at historical data is the most valuable feature."
"Ability to identify bottlenecks, deadlocks and slow running queries and run monthly and daily reports."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"One of the things that it is used for is to detect anything that could possibly cause our systems not to function well, and it has helped us to determine that before anything has actually happened."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The ability to automate a lot of the repetitive tasks so that many human tasks are taken over by Bots is the most valuable feature in HPE Operations Bridge, especially because in today's world we are under constant pressure to reduce IT resources and the more we can automate, the better it is."
"This solution worked as an umbrella for many different types of monitoring systems, offering various tools for not only application performance management models but also user experience models and monitoring business processes."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"My customers are happy and satisfied with the monitoring capabilities that give them a more precise picture of company performance."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"The preloaded rules and ways to monitor your systems are a must."
 

Cons

"I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"Some more granularity in alerting."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"Tech support has been okay, not that great, but they made sure that we got what we were looking for."
"With basic SQL training in my history, I've found at times I needed to Google SQL counters, for example, to understand what was occurring or how to configure SQL DM to be useful."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"If you're using the full functionality, it can be a bit naive to think, “I'm going to just deliver this all singing, all dancing gold plated Rolls Royce in the solution; all in one go." For a large organization it's quite a task, so we're starting off with minimal migration and not just put another in."
"The pricing could be improved."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The technical support is normally very good, but occasionally patchy."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile."
"Depending on where you land, if you get stuck in generic level-two support, then it’s quite uninspiring – that’s probably the best description."
 

Pricing and Cost Advice

"The pricing is reasonable, it's comparable with the competitors."
"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
"Setup costs can be high depending on the partner, but it is worth it."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The licensing cost for this solution is approximately $1,000 USD."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The cost is very high."
"It is competitive."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Healthcare Company
8%
Outsourcing Company
7%
Financial Services Firm
20%
Manufacturing Company
9%
Construction Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
 

Also Known As

IDERA SQL DM, IDERA SQL Diagnostic Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about IDERA SQL Diagnostic Manager for SQL Server vs. OpenText AI Operations Management and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.