

Infrascale Backup & Disaster Recovery and IDERA SQL Safe Backup are two prominent solutions in the market. Users report greater satisfaction with the features and deployment of IDERA SQL Safe Backup. However, Infrascale tends to excel in areas such as pricing and ease of setup. Users feel that despite the competitive pricing, IDERA SQL Safe Backup's advanced features justify its higher cost.
Features: Infrascale Backup & Disaster Recovery is praised for its comprehensive data backup and disaster recovery functionalities but lacks specialized database backup features. IDERA SQL Safe Backup is recognized for its extensive database backup capabilities, robust security features, and superior specialization in database management.
Room for Improvement: Users suggest that Infrascale could improve its platform stability, introduce more scalable solutions for larger enterprises, and enhance overall performance. IDERA SQL Safe Backup could benefit from more intuitive management tools, a reduction in performance overhead, and better user interface design.
Ease of Deployment and Customer Service: Infrascale is appreciated for its straightforward deployment process and responsive customer support. IDERA SQL Safe Backup has a more complex deployment but superior technical support and resource availability.
Pricing and ROI: Infrascale is noted for its competitive setup costs and favorable return on investment, making it an attractive option for smaller businesses. IDERA SQL Safe Backup, while higher in cost, offers substantial ROI due to its comprehensive features and reliability in database management.
For P1 incidents, they resolve issues within four hours.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 0.9% |
| IDERA SQL Safe Backup | 0.6% |
| Other | 98.5% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Large Enterprise | 4 |
IDERA SQL Safe Backup offers reliable and comprehensive solutions for database backup, compression, and recovery, ensuring optimal performance and data security for enterprises.
Featuring a robust architecture, IDERA SQL Safe Backup is designed for automated backup management and rapid database restoration. It provides advanced features that simplify backup strategies and improve database performance through efficient storage solutions. Suitable for businesses of all sizes, its capabilities help IT teams maintain data integrity and continuity.
What are the key features of IDERA SQL Safe Backup?Industries like finance and healthcare benefit significantly from IDERA SQL Safe Backup due to its fast recovery time and robust encryption standards. These features are critical for sectors that handle sensitive data and require compliance with strict regulations. The solution's scalability ensures it can grow with industries experiencing rapid data expansion.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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