Idira Endpoint Privilege Manager vs Trend Micro ScanMail [EOL] comparison

Why PeerSpot?

Idira by Palo Alto Networks and TrendAI are both solutions in the Anti-Malware Tools category. Additionally, 86% of Idira by Palo Alto Networks users are willing to recommend the solution, compared to 75% of TrendAI users who would recommend it.

Idira Endpoint Privilege Ma...

Read 38 Idira Endpoint Privilege Manager reviews

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86% willing to recommend

Trend Micro ScanMail [EOL]

Read 8 Trend Micro ScanMail [EOL] reviews

75% willing to recommend

Idira Endpoint Privilege Ma...

Trend Micro ScanMail [EOL]

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Executive SummaryUpdated on Jun 2, 2026

Idira Endpoint Privilege Manager and Trend Micro ScanMail compete in the security software category. Idira Endpoint Privilege Manager appears to have the upper hand due to its comprehensive feature set and strong capabilities in endpoint management.

Features: Idira Endpoint Privilege Manager provides robust control over user privileges, allowing for the removal of admin rights while granting necessary application permissions. It includes a password vault, threat analytics, and versatile identity management capabilities. Users value its comprehensive endpoint management functionality. Trend Micro ScanMail offers integrated email security with spam protection, known for its ease of use and URL scanning capabilities, making it effective against email threats.

Room for Improvement: Idira Endpoint Privilege Manager faces challenges in performance, complexity in installation, and high costs. Users also note a complicated UI and slow support responses. Trend Micro ScanMail is criticized for its outdated interface, weak reporting, and limited security scope, necessitating additional products for full coverage.

Ease of Deployment and Customer Service: Idira Endpoint Privilege Manager is available for on-premises, public cloud, and hybrid cloud, with mixed reviews on technical support due to delays and accessibility issues. It benefits from a broad user community. Trend Micro ScanMail offers similar deployment options but faces criticism for slow support response times and extra costs for support tickets. Idira benefits from stronger community support.

Pricing and ROI: Idira Endpoint Privilege Manager is viewed as costly, with pricing dependent on onboarded accounts and sessions. It's aimed at larger enterprises offering a good ROI by reducing risks and IT overhead. Trend Micro ScanMail is moderately priced but criticized for high list pricing, impacting ROI perceptions. Despite pricing concerns, Idira justifies its cost through extensive capabilities.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Idira Endpoint Privilege Ma...

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Endpoint Compliance (5th), Privileged Access Management (PAM) (7th), Anti-Malware Tools (12th), Application Control (5th), Ransomware Protection (5th)

Trend Micro ScanMail [EOL]

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Sumit Chavan

Lead Consultant at a tech vendor with 501-1,000 employees

Helps secure the infrastructure and control users with admin rights

There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.

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Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution allows me to give access and privileges to each user individually"

"Our setup process is moving to the cloud, which is very good. It reduces complexity."

"There are many valuable aspects of the product, but the most common feature is working with the privileges. The controls of CyberArk Endpoint Privilege Manager influence the visibility into endpoints for my customers. It allows them to granularly manage controls to prevent some malicious activities on the endpoint machine."

"CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks."

"This is the number one product for privilege account security."

"The most valuable feature is the ability to control users with admin rights. Even if developers and senior folks maintain their admin rights, we can still manage their activities."

"Product-wise we don't face that many issues, and basic integration of users and assigning them the rules and other stuff like that is, compared to other options, very straightforward."

"The solution's technical support is good."

More Idira Endpoint Privilege Manager pros

"The analysis part is good."

"The pricing of Trend Micro ScanMail is average, which is fine."

"Trend Micro ScanMail is scalable at different levels."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"What I like the most about Trend Micro ScanMail is its easiness."

"Its integration with mail platforms is valuable."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

More Trend Micro ScanMail [EOL] pros

Cons

"My recommendation for improvement is to add functionality for when users request access to an application. There's a pop-up UI, but it's not very customizable. I suggest creating a UI where we can write scripts or use SDKs to enhance it. This could automatically create tickets in a system like ServiceNow when users request an application. If a manager approves, we could automatically push policies to those users."

"For an experienced system implementer it will take approximately one day. However, for somebody who is inexperienced it may take up to five days."

"CyberArk Endpoint Privilege Manager is not suitable for the current situation because when you compare it to OTP, OTP is the strongest password solution. You can use it as a one-time password, but you have to log into the password manager itself and if you don't change your password, it will be the weakest link in the security. In OTP, you don't have that weakest link."

"The solution can be complex to use at times."

"The CyberArk team is working on a feature to identify devices without the Endpoint Privilege Manager running, which is currently missing."

"CyberArk Endpoint Privilege Manager can be better by making its UI more consistent."

"If you do not have certification, you cannot send a ticket; this makes dealing with technical support difficult."

"The product needs a streamlined user interface; improvements to the user interface can enhance user experience and make the solution more intuitive to navigate."

More Idira Endpoint Privilege Manager cons

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"The sandboxing part can be improved."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

More Trend Micro ScanMail [EOL] cons

Pricing and Cost Advice

"I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing to pay this money."

"Pricing depends on how many devices you use. Right now, on-premise, it costs us a little, but it's worth it. It seems like the cloud solution is much more expensive. We got this solution one year ago, and it's like we bought the solution, and now they are not going to support it on-premise anymore. We are in the implementation phase, and we missed this, and we already paid for the licenses. This is wasted time from my perspective, and CyberArk should be more customer-friendly."

"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."

"We pay about $17 per user."

"The solution's pricing is reasonable compared to other vendors' products."

"The solution requires an annual license to use it. There can be some extra costs in some cases."

"I rate the solution's pricing an eight out of ten since the price can be too high for smaller businesses."

"CyberArk Endpoint Privilege Manager has a very high price, so it's a one out of ten for me in terms of pricing."

More Idira Endpoint Privilege Manager pricing and cost advice

"It's a yearly subscription, but the price could be better."

"Its price is okay. It is not too high."

"It is an expensive solution. I rate the pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

11%

Outsourcing Company

11%

Construction Company

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	8
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats

This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...

See all answers

What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?

I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...

See all answers

What needs improvement with CyberArk Endpoint Privilege Manager?

While CyberArk Endpoint Privilege Manager is a great tool, I believe the functionality could be wider. If it could work not only with permissions but also involve pure EDR tasks or User and Entity ...

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.

See all answers

What needs improvement with Trend Micro ScanMail?

The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...

See all answers

What advice do you have for others considering Trend Micro ScanMail?

I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...

See all answers

Comparisons

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Symantec Endpoint Security vs Idira Endpoint Privilege Manager

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Fortinet FortiClient vs Idira Endpoint Privilege Manager

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Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail [EOL]

Compared 13% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail [EOL]

Compared 11% of the time

Symantec Protection Engine vs Trend Micro ScanMail [EOL]

Compared 7% of the time

Fortinet FortiMail vs Trend Micro ScanMail [EOL]

Compared 7% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Trend Micro ScanMail [EOL]

Compared 5% of the time

More Trend Micro ScanMail [EOL] Competitors

Product Reports

Buyer's Guide

Idira Endpoint Privilege Manager

October 2026

Download Idira Endpoint Privilege Manager product report

Buyer's Guide

Trend Micro ScanMail [EOL]

October 2026

Download Trend Micro ScanMail [EOL] product report

Also Known As

Viewfinity

ScanMail

Overview

CyberArk Endpoint Privilege Manager enhances security by controlling access, removing admin rights, and managing privileges. It supports diverse environments with simple integration, focusing on credential detection, threat protection, and compliance.

CyberArk Endpoint Privilege Manager secures enterprise passwords, monitors session connections, and enhances cybersecurity by controlling privileged access. It blocks unauthorized applications, monitors user activities, and secures credentials across platforms. Key areas include Just-In-Time Access, privilege separation, and local administrator password rotation. While robust, challenges exist with performance, complexity, and setup. Integration with Linux and Unix needs improvement, requiring advanced reporting tools and easier policy management. Pricing concerns and maintenance issues with Windows servers persist, as well as database issues in the on-prem version.

What are the key features of CyberArk Endpoint Privilege Manager?

Admin Rights Removal: Eliminates unnecessary permissions to enhance security.
Privilege Management: Offers detailed control over user access rights.
Password Rotation: Automatically updates passwords to protect sensitive data.
Threat Protection: Blocks malicious applications and threats proactively.
Audit Capabilities: Provides comprehensive security and compliance tracking.
Application Control: Confines access to authorized applications only.
Automatic Updates: Ensures security protocols and software remain current.

What benefits should organizations expect from CyberArk Endpoint Privilege Manager?

Enhanced Security: Reduces risks by controlling credential and application access.
Compliance Assurance: Meets industry standards through thorough tracking and reporting.
Scalable Integration: Adapts to different environments smoothly.
Reduced Management Efforts: Automates credential and policy management.

Organizations deploying CyberArk Endpoint Privilege Manager in industries such as finance, healthcare, and technology benefit from secure credential management across Unix, AWS, and GCP. By implementing privilege separation and monitoring user activities, they achieve effective risk mitigation and compliance across multiple platforms.

Idira by Palo Alto Networks

Trend Micro ScanMail EOL offers efficient real-time antivirus protection with seamless mail platform integration, ensuring strong email security and spam protection. It's ideal for scanning URLs and mailboxes, though modernization is needed in its management features.

Trend Micro ScanMail EOL is a robust choice for those seeking enhanced email security and spam protection for on-premise mail servers. It provides comprehensive security within a single platform and effectively scans mail and URLs. However, some users find the management console and reporting capabilities outdated, and the product requires enhancements in sandboxing and comprehensive security for Outlook and web browsers. Pricing strategies could be improved for better affordability, and there's room for improvement in technical support response times and documentation quality. Users face issues with false positives during threat scanning and desire more customizable settings.

What are the key features of Trend Micro ScanMail EOL?

Real-time antivirus scanning: Monitors URLs and mailboxes to prevent threats efficiently.
Seamless mail integration: Enhances value by integrating with existing platforms without issues.
Email security and spam protection: Offers strong defense against email-borne threats.
Regular mailbox scanning: Consistently checks mailboxes for malicious threats.

What benefits should be noted from user reviews?

Complete security platform: Streamlines email security in a single system.
Protection for internal communications: Scans email between internal users to prevent scams.
IP blacklisting prevention: Supports clean email operation and prevents blacklisting issues.

Trend Micro ScanMail is widely implemented for anti-spam email security, especially on-premise mail servers. It's utilized by organizations in countries like Pakistan to prevent scams and the Bangladesh Army for heightened email security, focusing on secure internet email traffic.

TrendAI

Sample Customers

Information Not Available

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

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