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Fortinet FortiMail vs Trend Micro ScanMail [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Email Security (8th)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Fortinet FortiMail is its fully detailed dashboard."
"The solution is very reliable and very stable."
"Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"I love the integration between Fortinet products."
"With the Fortinet FortiMail solution, you have a lot of advantages because of the effectiveness of security."
"A full-featured email gateway solution that contains security threats reliably."
"Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"The pricing of Trend Micro ScanMail is average, which is fine."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Trend Micro ScanMail is scalable at different levels."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
 

Cons

"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"Sometimes, the tool flags legitimate incoming traffic as spam."
"The infrastructure could be improved. The data leak prevention could also be better."
"The IDE feature in Fortinet is not as good as the rest of the product because it's very difficult to deploy it."
"High Availability needs improvement."
"I think their statistics and the BI in general could be improved."
"The main area for improvement is the pricing."
"Header inspection and containerization, like on-prem premises sandboxing, need enhancement."
"The sandboxing part can be improved."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

"The tool is very expensive."
"Pricing is straight-forward and renewable without complicated pricing structures."
"The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"The annual cost is $55,000."
"There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances."
"This is a good solution and value for the money."
"FortiMail is not cheap."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Construction Company
8%
Financial Services Firm
7%
Outsourcing Company
7%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise23
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
 

Questions from the Community

What needs improvement with Fortinet FortiMail?
I think they should improve Fortinet FortiMail on-premises by enhancing its user interface. Additional features they could have in the future would include advanced analytics capabilities. I do thi...
What is your primary use case for Fortinet FortiMail?
I do have a partnership with Fortinet. I have been both a partner and reseller.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

FortiMail
ScanMail
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
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