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Idira Privileged Access Manager vs Symantec Directory comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Symantec Directory
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
Directory Servers (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Idira Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 9.2%, down 17.1% compared to last year.
Symantec Directory, on the other hand, focuses on Directory Servers, holds 27.2% mindshare, up 8.6% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Idira Privileged Access Manager9.2%
Safeguard by One Identity4.4%
Delinea Secret Server3.8%
Other82.6%
Privileged Access Management (PAM)
Directory Servers Mindshare Distribution
ProductMindshare (%)
Symantec Directory27.2%
Ping Identity Platform34.4%
Oracle OUD16.3%
Other22.10000000000001%
Directory Servers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
it_user558261 - PeerSpot reviewer
Annalyst Programmer at a energy/utilities company with 5,001-10,000 employees
We use it for internal-facing and external-facing website security.
The most valuable feature of this product is the enterprise-based security and the reliability that it comes with. Most of the people in this industry are using this product, so you are a victim of it since you need to use what everybody else is using and adopt it to your basic criteria.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk is a very important tool for my organization."
"The solution is stable and reliable."
"The feature that I like the most is the Privileged Session Manager. It offers session recordings, logging, and tracking of user workstreams."
"CyberArk has allowed us to get the credentials and passwords out of hard-coded property files."
"Cost-wise, it is not a cheap product, but it does a ton of things, and it does them well."
"The combination of CPM and PSM resolves a lot of use cases."
"I help implement and train others on how to use it in a highly secure environment."
"Improved our user access and tracking, thereby safeguarding the organization and its customers."
"The most valuable feature of this product is the enterprise-based security and the reliability that it comes with."
"Technical support has been excellent."
 

Cons

"Integration with the ticketing system should allow any number of fields to be used for validation before allowing a user to be evaluated and able to access a server."
"My impression of their technical support team is that it is very bad. The support team's response time is quick, however, the resolution process takes too long."
"The main challenge was integrating with in-house IT and business applications, which are not standard. We needed to create special updates for that kind of integration."
"It could be more user-friendly. Sometimes I encounter issues, and I do not know what the issue is. It takes a lot of time to find the error and fix it. Sometimes it gives an error, but I do not know what the error is. I have to find the documents, but it does not provide all the details needed to fix the error. This is one of the day-to-day issues with CyberArk."
"The initial setup is complex."
"CyberArk Enterprise Password Vault can improve the distributive vault feature. Distributing the vault in multiple areas and multiple data centers should improve."
"The current interface is not very intuitive."
"Integration of this tool with SAML is a problem, as there is a bug."
"The configuration management could be better. It’s not very straightforward and is awkward to work with."
"Something that is contributing to global development like social media. I know there is something today but if they could make it easier; instead of trying to figure things out."
 

Pricing and Cost Advice

"The cost is high compared to other products."
"I do not have any opinions to add about the pricing of the product."
"CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
"CyberArk Enterprise Password Vault's pricing is reasonable."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"If you are looking at implementing this solution, buy the training and go to it."
"The license CyberArk Privileged Access Manager is on an annual basis."
"CyberArk is good at what they do, and the price reflects that. You have to pay the price for the same."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
Ask a question
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
CA Directory
 

Overview

 

Sample Customers

Rockwell Automation
DBS
Find out what your peers are saying about Idira by Palo Alto Networks, One Identity, Okta and others in Privileged Access Management (PAM). Updated: July 2026.
908,800 professionals have used our research since 2012.