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Ping Identity Platform vs Symantec Directory comparison

Ping Identity and Broadcom are both solutions in the Directory Servers category. Ping Identity is ranked #1 with an average rating of 8.3, while Broadcom is ranked #3. Ping Identity holds a 34.9% mindshare in DS, compared to Broadcom’s 25.5% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.
Ping Identity Platform
Read 30 Ping Identity Platform reviews
  • 6,348 Views
  • 190 Comparison Views
100% willing to recommend
Symantec Directory
Read 2 Symantec Directory reviews
  • 230 Views
  • 99 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Ping Identity Platform and Symantec Directory based on real PeerSpot user reviews.

Find out in this report how the two Directory Servers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Ping Identity Platform vs. Symantec Directory Report (Updated: March 2026).
Buyer's Guide
Ping Identity Platform vs. Symantec Directory
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Directory Servers
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (4th), Customer Identity and Access Management (CIAM) (3rd)
Symantec Directory
Ranking in Directory Servers
3rd
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Directory Servers category, the mindshare of Ping Identity Platform is 34.9%, down from 41.1% compared to the previous year. The mindshare of Symantec Directory is 25.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Directory Servers Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform34.9%
Symantec Directory25.5%
Other39.6%
Directory Servers
 

Featured Reviews

SV
Shruthi R Varikoti
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
Read full review
it_user558261 - PeerSpot reviewer
it_user558261
Annalyst Programmer at a energy/utilities company with 5,001-10,000 employees
We use it for internal-facing and external-facing website security.
The most valuable feature of this product is the enterprise-based security and the reliability that it comes with. Most of the people in this industry are using this product, so you are a victim of it since you need to use what everybody else is using and adopt it to your basic criteria.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution."
"It's pretty stable as a product."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"It is a scalable solution."
"People use the solution to secure their applications and authenticate particular processes."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
More Ping Identity Platform pros
"The most valuable feature of this product is the enterprise-based security and the reliability that it comes with."
"Technical support has been excellent."
 

Cons

"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"The product is not customizable."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"We had issues with the stability."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"We have encountered instances where it is not easy to do authentication."
"The solution should allow for better integration with other platforms and the UBT."
More Ping Identity Platform cons
"Something that is contributing to global development like social media. I know there is something today but if they could make it easier; instead of trying to figure things out."
"The configuration management could be better. It’s not very straightforward and is awkward to work with."
 

Pricing and Cost Advice

"Ping Identity Platform is not very expensive."
"The tool is quite affordable."
"PingID's pricing is pretty competitive."
"The product is costly."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The pricing is neither too expensive nor too cheap."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping offers flexible pricing that's not standardized."
More Ping Identity Platform pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
No data available
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
See all answers
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
See all answers
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
See all answers
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Earn 20 points
 

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Compared 28% of the time
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Compared 24% of the time
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Product Reports

Buyer's Guide
Ping Identity Platform
March 2026
Ping Identity Platform reportDownload Ping Identity Platform product report
Buyer's Guide
Ping Identity Platform vs. Symantec Directory
March 2026
Symantec Directory reportDownload Symantec Directory product report
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
CA Directory
 

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
Ping Identity
CA Directory is an easy-to-manage directory service with superior performance for read and write operations, transparent and distributed replication across any number of servers and automatic recovery for seamless failover and failback. With these market-leading capabilities, CA Directory provides a mature, standards-based platform for your application infrastructure that allows you to reduce your costs while still delivering superior user experience and improved business agility.
Broadcom
 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
DBS
Buyer's Guide
Ping Identity Platform vs. Symantec Directory
March 2026
Free Report: Ping Identity Platform vs. Symantec Directory
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