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SailPoint Identity Security Cloud vs Symantec Directory comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (3rd), Cloud Infrastructure Entitlement Management (CIEM) (4th), Identity Governance Administration (IGA) (2nd)
Symantec Directory
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
Directory Servers (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SailPoint Identity Security Cloud is designed for Identity Governance Administration (IGA) and holds a mindshare of 25.3%, down 37.6% compared to last year.
Symantec Directory, on the other hand, focuses on Directory Servers, holds 24.6% mindshare, up 17.5% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud25.3%
Saviynt Identity Cloud14.8%
Identity Manager by One Identity11.7%
Other48.2%
Identity Governance Administration (IGA)
Directory Servers Mindshare Distribution
ProductMindshare (%)
Symantec Directory24.6%
Ping Identity Platform30.7%
Oracle OUD20.6%
Other24.099999999999994%
Directory Servers
 

Featured Reviews

Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
it_user558261 - PeerSpot reviewer
Annalyst Programmer at a energy/utilities company with 5,001-10,000 employees
We use it for internal-facing and external-facing website security.
The most valuable feature of this product is the enterprise-based security and the reliability that it comes with. Most of the people in this industry are using this product, so you are a victim of it since you need to use what everybody else is using and adopt it to your basic criteria.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup isn't so difficult."
"The most valuable feature for our customers and for us is the identity data warehouse."
"Security and administration for any new/current access."
"Great product to manage the access control of users."
"SailPoint IdentityIQ is a very good product (in my opinion - it is the best product and it took the leading place in Gartner's Magic Quadrant two years in a row) and I can recommend it to all who are looking for a very strong IDM solution (if the price suits you)."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"The compliance features are the most valuable features."
"​The Certification and Provisioning features are most valuable."
"The most valuable feature of this product is the enterprise-based security and the reliability that it comes with."
"Technical support has been excellent."
 

Cons

"The connectors are far too manual. This needs to be automated a bit."
"This solution is difficult to configure."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"The user interface needs some work. It could be more user-friendly."
"The solution itself is expensive and then when you add the cost of the modules it becomes too much."
"Some of the features like multi-aggregation and self healing feature in case of corrupted certificates would be pretty useful which would enable easy debugging in case of issues."
"I would rate the vendor support around five out of ten. Sometimes, the support is slow, and they often suggest resorting to expert services."
"In general, I have handled Okta and OpenText and noted that those companies have a longer history in the market, which gives them an advantage over SailPoint Identity Security Cloud and Saviynt in aspects like account provisioning and life cycle management."
"Something that is contributing to global development like social media. I know there is something today but if they could make it easier; instead of trying to figure things out."
"The configuration management could be better. It’s not very straightforward and is awkward to work with."
 

Pricing and Cost Advice

"It is a costly solution. Its cost, for sure, should be reduced."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"The pricing is a little bit higher than other tools."
"The pricing is based on the number of users and is reasonable."
"The product is expensive. I rate its pricing an eight out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
Ask a question
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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
CA Directory
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
DBS
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: October 2026.
920,574 professionals have used our research since 2012.