No more typing reviews! Try our Samantha, our new voice AI agent.

Infor CloudSuite vs Planful comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in Financial Close Software
11th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (23rd), ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (4th), Product Configuration and Quoting (9th), Warehouse Management (3rd), Cloud HCM (12th)
Planful
Ranking in Financial Close Software
19th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Business Performance Management (14th)
 

Mindshare comparison

As of September 2026, in the Financial Close Software category, the mindshare of Infor CloudSuite is 2.6%, up from 1.0% compared to the previous year. The mindshare of Planful is 3.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Financial Close Software Mindshare Distribution
ProductMindshare (%)
Infor CloudSuite2.6%
Planful3.7%
Other93.7%
Financial Close Software
 

Featured Reviews

AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.
reviewer1110591 - PeerSpot reviewer
Financial Planning & Analysis - Finance Manager at a engineering company with 501-1,000 employees
It has helped us speed up the turnaround time on our consolidation, and we haven't had anything come up that the program has not been able to solve
The part that we liked about Excel is that it had a better interface in terms of just graphical illustration of our results. So, if we wanted to look at our financial trends and put it into some type of graphical interface for people to look at, we still have to leverage Excel for that. The dashboards aren't as usable as maybe some of the other solutions, such as Tableau or other BI tools. The application that we use today for our BI tools is Tableau. That's how people absorb information. We don't really use the functionality or dashboards within Planful because of the robustness of Tableau. That's our single source of data. If Planful was better or more comparable in terms of features and functionality, we could probably leverage that in Planful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CloudSuite came out on top."
"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
"If you are working in the food and beverage industry, I would say it's a perfect solution."
"It is a very scalable solution."
"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Mainly, we pushed back a $7M plant expansion because we were able to increase throughput with our existing facility."
"The product's most valuable feature is production planning. It is one of the core features."
"Planful has probably cut our time in half, given that we can now leverage the cloud-based services to interact with our subs for getting their forecast inputs."
"It has helped us speed up the turnaround time on our consolidation. We don't have to do reporting in Excel anymore, which has cut down on the errors and the efficiency of our close time."
"I believe the ROI is very high."
 

Cons

"The solution's support service could be better."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"It required more time than I had with it to learn it well enough."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any issues."
"The part that we liked about Excel is that it had a better interface in terms of just graphical illustration of our results."
"Some of the behind the scenes processing for the simulation engines has a learning curve to use in that there are certain changes that need to happen for the reporting to be "Live"."
"The part that we liked about Excel is that it had a better interface in terms of just graphical illustration of our results. So, if we wanted to look at our financial trends and put it into some type of graphical interface for people to look at, we still have to leverage Excel for that. The dashboards aren't as usable as maybe some of the other solutions, such as Tableau or other BI tools."
 

Pricing and Cost Advice

"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I feel it is not very cheap, very economical but also not very expensive."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
"It is a cost-effective solution."
"Right now, everything is on a three-year term contract, and that is our main cost."
report
Use our free recommendation engine to learn which Financial Close Software solutions are best for your needs.
913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
7%
Computer Software Company
13%
Construction Company
12%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
Ask a question
Earn 20 points
 

Also Known As

SyteLine
Host Analytics
 

Overview

 

Sample Customers

PRIDE Industries
Tandem Diabetes Care, Reed Exhibitions, SkyGolf, Zep Inc., Thule, Stylesight, Schumacher Group, Parsons Electric, Nextag, Groupon
Find out what your peers are saying about Infor CloudSuite vs. Planful and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.