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Infor M3 vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor M3
Ranking in ERP
13th
Ranking in Activity Based Costing Software
8th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
4th
Ranking in Activity Based Costing Software
1st
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of Infor M3 is 5.2%, up from 4.0% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.0%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Pravinkumar Bhandare - PeerSpot reviewer
The solution is a reliable, stable, and cost-saving ERP
Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is that it is highly customizable."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"Overall, I rate Infor M3 nine out of ten for a positive experience."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."
"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."
"The user interface and user experience were good."
"The most valuable feature is its flexibility."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"When correctly configured, this is a very stable solution. We have customers running their process automation manufacturing based off of this solution."
"Financial reconciliation and reporting."
"I like the automation and integration features of Oracle E-Business Suite."
"It is a very stable solution."
"Oracle E-Business Suite is a stable product."
"The most valuable features of the Oracle E-Business Suite are best practices, built-in processes, and easy configuration. Plenty of system functionality and customization."
 

Cons

"We can't make modifications to fit the client's requirements."
"Its initial setup was probably complex, but it is a very good system."
"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"The solution must provide more learning documents."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
"If you get away from the financials core of the product, it is not so good at handling peripherals."
"It is on the expensive side."
"Sometimes I have issues with the performance tuning."
"The system has bugs, is not user friendly, and requires too much customization."
"In the future, Oracle E-Business Suite could improve by having a better UI. Competitors are providing much better interfaces."
"Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients."
"There are some enhancements in the process itself that is needed in the application. In the cloud version, they covered some of these areas and requirements but the on-premise version has to catch up."
 

Pricing and Cost Advice

"The cost is between $50 and $100 per user annually."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"The tool’s licensing is yearly."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Oracle's pricing is lower than that of its competitors."
"The price of the solution is extremely high."
"Fees for support and licensing should be reduced."
"At our various customers, the software tends to pay for itself in less than two years."
"The pricing is high."
"At the time of purchasing the license the price was reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Retailer
7%
Wholesaler/Distributor
7%
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor M3?
The product's initial setup phase is easy.
What needs improvement with Infor M3?
Improvements could be made in security and scalability. Enhanced changes could be beneficial in security, and while the application is already cloud-based, adding features like daily MRP updates wo...
What is your primary use case for Infor M3?
I use Infor M3 as a robust system primarily in chemical process engineering, such as chemical industries and textile manufacturing. It is designed for discrete and non-discrete manufacturing, parti...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
 

Also Known As

Infor Lawson M3, Lawson M3
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Infor M3 vs. Oracle E-Business Suite and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.