Infraon IMS vs ManageEngine OpManager comparison

EverestIMS and ManageEngine are both solutions in the Network Monitoring Software category. EverestIMS is ranked #82, while ManageEngine is ranked #15 with an average rating of 8.2. EverestIMS holds a 0.5% mindshare in NMS, compared to ManageEngine’s 1.5% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 82% of ManageEngine users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

3,316 Views
1,923 Comparison Views

100% willing to recommend

ManageEngine OpManager

Read 56 ManageEngine OpManager reviews

7,680 Views
7,373 Comparison Views

82% willing to recommend

Infraon IMS

ManageEngine OpManager

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Infraon IMS compete in the network monitoring and management category. Infraon IMS seems to have an edge due to its flexible deployment and high-rated support services.

Features: ManageEngine OpManager provides automation, comprehensive reporting, and immediate alerting, enabling predictive failure analysis. Its device monitoring tools offer managed views and network configuration benefits. Infraon IMS stands out with customizable dashboards offering granular insights and extensive reporting features that help manage large environments efficiently.

Room for Improvement: ManageEngine OpManager faces stability issues during upgrades, a complicated licensing model, and slow technical support. It also lacks AI enhancements for network improvements. Infraon IMS can benefit from improved AI capabilities, a better graphical interface for easier interactions, and enhanced integration options with additional dashboard features.

Ease of Deployment and Customer Service: Both products support on-premises deployments, with Infraon IMS also offering cloud-based options for extra flexibility. ManageEngine is noted for a simple deployment process but has cumbersome escalation in customer service. Infraon IMS provides consistently high-rated support with quick and effective assistance.

Pricing and ROI: ManageEngine OpManager offers cost-effective pricing, especially when bundled, with varying costs based on device monitoring needs. Users report quick ROI from reduced operational costs. Infraon IMS offers a flexible pricing model that allows feature customization for potential cost savings, providing significant ROI by enhancing operational efficiency and reducing downtime.

To learn more, read our detailed Infraon IMS vs. ManageEngine OpManager Report (Updated: August 2026).

Buyer's Guide

Infraon IMS vs. ManageEngine OpManager

August 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

82nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (33rd), IT Infrastructure Monitoring (56th), Cloud Monitoring Software (49th)

ManageEngine OpManager

Ranking in Network Monitoring Software

15th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ManageEngine OpManager	1.5%
Infraon IMS	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

Read full review

Llahir Albar

Technical Solution Specialist at Crypto-gen

Has helped centrally manage users and assets while making operational tasks more efficient

The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of support SLA. It takes a huge amount of time to resolve certain issues when ManageEngine OpManager technical support gets involved. The expertise of support is limited. Reporting could be improved with more details. The content and richness can be improved on the reports. To make ManageEngine OpManager a better product, the first priority is improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise. The second priority is improving the product itself, including dashboards and reporting enrichment. Lastly, new feature adoption such as DLP or endpoint monitoring should be considered. Features that should be offered include DLP, Privileged User Access, data classification, and MDR. These are features that can be groomed around the MMS if properly configured.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"If you are looking for the best product with the best price, Infraon is the best product."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The backup, restore, and comparison features are all good."

"With Infraon, everything is already built-in so you are able to plug-and-play with the system."

"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."

More Infraon IMS pros

"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."

"Device monitoring is a good tool of this solution."

"ManageEngine OpManager positively impacts organizations by allowing users to practically manage their network, so they can understand exactly what's happening and where the problems are coming from, ensuring proactive monitoring."

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."

"Monitoring is the most valuable feature of this solution."

"Concerning the ROI from ManageEngine OpManager, we're very happy and satisfied because we didn't have to pay for additional overheads, particularly because we now don't need that many admins, so we were able to save."

"Easy and agentless to deploy, service and support is excellent."

"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."

More ManageEngine OpManager pros

Cons

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"Email support is a bit slow. Once you drop an email, it takes time."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

More Infraon IMS cons

"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."

"This solution is not suitable for enterprise-sized deployments, as it sometimes hangs and needs to be restarted."

"I would like to see more enhancements made to the product."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"There are some concerns with the recording performance of ManageEngine OpManager. It does not offer accurate monitoring when compared to SolarWinds."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our issue."

"The licensing model is confusing."

More ManageEngine OpManager cons

Pricing and Cost Advice

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The pricing is reasonable, given the features that they provide."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"Licensing is calculated on a per-user basis."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"I rate the tool's pricing an eight out of ten."

"The solution is highly affordable"

"ManageEngine OpManager has a three-tier licensing model."

"The price for ManageEngine OpManager is average."

"It is reasonably priced."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"The tool's licensing costs are yearly."

"ManageEngine OpManager is cheaper than SolarWinds."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

16%

Outsourcing Company

13%

Comms Service Provider

Financial Services Firm

11%

Outsourcing Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	15
Large Enterprise	27

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What is your experience regarding pricing and costs for ManageEngine OpManager?

Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...

See all answers

What needs improvement with ManageEngine OpManager?

ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...

See all answers

What is your primary use case for ManageEngine OpManager?

I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...

See all answers

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Compared 6% of the time

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Compared 5% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Infraon IMS

August 2026

Download Infraon IMS product report

Buyer's Guide

ManageEngine OpManager

July 2026

Download ManageEngine OpManager product report

Also Known As

Everest IMS

OpManager

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

ManageEngine OpManager offers real-time network performance monitoring and reporting. Known for its customizable dashboards and topology maps, it supports device monitoring and alerting, enhanced by features like Firewall Analyzer and NetFlow.

Designed for network infrastructure management, ManageEngine OpManager monitors servers, devices, applications, and security across on-premise and cloud environments. Adaptive thresholds and automation simplify proactive monitoring, while issues with dashboard design, business view enhancements, performance stability in large deployments, and licensing warrant attention. Its machine learning and AI could be more advanced. Despite these, organizations use its comprehensive dashboards for real-time insights into CPU, RAM, and disk utilization, receiving notifications for unauthorized requests or performance issues.

What are the key features of ManageEngine OpManager?

Network Reporting: Provides detailed reports for network performance.
Real-time Monitoring: Offers continuous monitoring of network parameters.
Customizable Dashboards: Allows for personalized dashboard setups for unique insights.
Topology Maps: Visualizes network layout for easier management.
Device Monitoring: Ensures all network devices are operating efficiently.
Automation: Streamlines network operations with automated tasks.
Firewall Analyzer: Enhances security measures and performance monitoring.
NetFlow: Analyzes bandwidth usage and traffic patterns.
Application Manager: Monitors server and application performance.

What benefits should users expect from ManageEngine OpManager?

Improved Network Performance: Real-time insights enhance network efficiency.
Proactive Alerts: Early warnings help address issues before they escalate.
Ease of Integration: Simplifies management with comprehensive integration features.
Scalability: Supports growth with multi-location deployment capabilities.

ManageEngine OpManager is widely implemented in industries requiring robust network infrastructure management. Companies in sectors with complex server and application needs benefit from its monitoring and alerting capabilities. Its ability to manage and provide insights across distributed locations makes it a valuable tool for enterprises operating in both on-premise and cloud environments.

ManageEngine

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

Infraon IMS vs. ManageEngine OpManager

August 2026

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