Infraon IMS vs ManageEngine OpManager comparison

EverestIMS and ManageEngine are both solutions in the Network Monitoring Software category. EverestIMS is ranked #86, while ManageEngine is ranked #9 with an average rating of 8.1. EverestIMS holds a 0.2% mindshare in NMS, compared to ManageEngine’s 1.6% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 82% of ManageEngine users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

628 Views
383 Comparison Views

100% willing to recommend

ManageEngine OpManager

Read 55 ManageEngine OpManager reviews

2,750 Views
2,585 Comparison Views

82% willing to recommend

Infraon IMS

ManageEngine OpManager

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Infraon IMS compete in the network monitoring and management category. Infraon IMS seems to have an edge due to its flexible deployment and high-rated support services.

Features: ManageEngine OpManager provides automation, comprehensive reporting, and immediate alerting, enabling predictive failure analysis. Its device monitoring tools offer managed views and network configuration benefits. Infraon IMS stands out with customizable dashboards offering granular insights and extensive reporting features that help manage large environments efficiently.

Room for Improvement: ManageEngine OpManager faces stability issues during upgrades, a complicated licensing model, and slow technical support. It also lacks AI enhancements for network improvements. Infraon IMS can benefit from improved AI capabilities, a better graphical interface for easier interactions, and enhanced integration options with additional dashboard features.

Ease of Deployment and Customer Service: Both products support on-premises deployments, with Infraon IMS also offering cloud-based options for extra flexibility. ManageEngine is noted for a simple deployment process but has cumbersome escalation in customer service. Infraon IMS provides consistently high-rated support with quick and effective assistance.

Pricing and ROI: ManageEngine OpManager offers cost-effective pricing, especially when bundled, with varying costs based on device monitoring needs. Users report quick ROI from reduced operational costs. Infraon IMS offers a flexible pricing model that allows feature customization for potential cost savings, providing significant ROI by enhancing operational efficiency and reducing downtime.

To learn more, read our detailed Infraon IMS vs. ManageEngine OpManager Report (Updated: July 2025).

Buyer's Guide

Infraon IMS vs. ManageEngine OpManager

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

86th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (31st), IT Infrastructure Monitoring (57th), Cloud Monitoring Software (46th)

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.2%, up from 0.2% compared to the previous year. The mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Charles A

Deputy Director at Access Healthcare Services Pvt Ltd

Reporting features improve operational efficiency while weekend support needs enhancement

Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"The backup, restore, and comparison features are all good."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"The feature that I like the most and the best part is the customization."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."

"Overall, I give the product a rating of ten."

"The dashboard, versatility and larger horizon are valuable."

"The dashboard is unique and user-friendly."

"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."

"The solution is finely stable."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

More ManageEngine OpManager pros

Cons

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Email support is a bit slow. Once you drop an email, it takes time."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"ManageEngine OpManager could improve by having a better cloud presence."

"The installation of ManageEngine OpManager was difficult mainly due to the business view feature, as many customers in Vietnam want the team to develop more detailed capabilities regarding the business view."

"The licensing model is confusing."

"I would like to see more enhancements made to the product."

"The integration with various OEM products could be simplified."

"ManageEngine OpManager can improve by having better updates for critical issues."

More ManageEngine OpManager cons

Pricing and Cost Advice

"Licensing is calculated on a per-user basis."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The pricing is reasonable, given the features that they provide."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The price for ManageEngine OpManager is average."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"ManageEngine OpManager has a three-tier licensing model."

"The product is not worth the money."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"It is reasonably priced."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Construction Company

13%

Computer Software Company

Financial Services Firm

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing of ManageEngine OpManager is high concerning the licensing cost, and many clients express a preference for a one-time payment option without renewals, as the ongoing costs affect their ...

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What needs improvement with ManageEngine OpManager?

I cannot see the impact of ManageEngine OpManager's bandwidth management feature on optimizing network resources because I am not the client who primarily uses it.

See all answers

Comparisons

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Compared 33% of the time

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Compared 30% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 17% of the time

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SolarWinds NPM vs ManageEngine OpManager

Compared 20% of the time

Zabbix vs ManageEngine OpManager

Compared 15% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 14% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 7% of the time

Nagios XI vs ManageEngine OpManager

Compared 7% of the time

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Product Reports

Buyer's Guide

Infraon IMS

August 2025

Download Infraon IMS product report

Buyer's Guide

ManageEngine OpManager

August 2025

Download ManageEngine OpManager product report

Also Known As

Everest IMS

OpManager

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

Infraon IMS vs. ManageEngine OpManager

July 2025

Free Report: Infraon IMS vs. ManageEngine OpManager

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