

Infrascale Backup & Disaster Recovery and Quorum OnQ offer competitive solutions in data protection and disaster recovery. Users are generally happier with the pricing and support of Infrascale Backup & Disaster Recovery, but Quorum OnQ is often praised for its advanced features, making it a preferred choice among users.
Features: Infrascale Backup & Disaster Recovery stands out for its intuitive management, strong encryption, and cost-effectiveness, while Quorum OnQ is noted for its instant recovery capabilities, comprehensive data protection features, and advanced technology.
Room for Improvement: Infrascale Backup & Disaster Recovery users have noted the need for faster recovery times, better reporting tools, and enhanced user interface. Quorum OnQ users have highlighted areas for improvement in scalability, integration with third-party tools, and user training resources.
Ease of Deployment and Customer Service: Infrascale Backup & Disaster Recovery is frequently mentioned for its straightforward deployment process and responsive customer service. On the other hand, Quorum OnQ's deployment can be more complex, but users find the customer service to be very supportive.
Pricing and ROI: Infrascale Backup & Disaster Recovery is often seen as cost-effective, with users noting reasonable setup costs for the ROI it delivers. Quorum OnQ, while potentially more expensive, is viewed as worth the price due to its superior features and performance.
For P1 incidents, they resolve issues within four hours.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
The URL for our environments is the same, making it confusing for management when handling different departments with different needs.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
It's a little expensive.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 0.9% |
| Quorum OnQ | 0.9% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Large Enterprise | 4 |
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
Quorum OnQ offers disaster recovery and high availability with fast recovery, ensuring continuity by quickly spinning up virtual machines. It supports secure data management with 256-bit AES encryption and provides streamlined backup processes, enhancing data safety against threats like ransomware.
Quorum OnQ is designed for users needing efficient server restoration and data management. It allows seamless server recovery, automated testing, and versioning capabilities. Users benefit from a user-friendly interface and the ability to test virtual environments without operational disruption. Quorum OnQ enhances data safety through secure encryption and efficient backup processes. While it streamlines server monitoring with a "Single Pane of Glass" feature, improvement is needed in its scheduler design, enhanced disaster recovery testing, and OS support. The upgrade process can be lengthy, and better integration with cloud services like Azure is desirable. Quorum OnQ's pricing and support response times should be improved, and additional backup options for NAS and tape security are needed.
What are the key features of Quorum OnQ?Quorum OnQ is used in industries where disaster recovery and data availability are critical, such as finance, healthcare, and manufacturing. It supports both on-premise and cloud deployments, making it versatile for backing up production and operational servers, including file, email, and financial servers, ensuring minimal business disruption.
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