No more typing reviews! Try our Samantha, our new voice AI agent.

Infrascale Backup & Disaster Recovery vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
<p>Infrascale Backup &amp; Disaster Recovery improves business continuity with faster recovery, cost savings, and enhanced operational reliability.</p>
Sentiment score
7.9
Quorum OnQ ensures continuous business operations, quick data recovery, hardware cost savings, and IT time efficiency.
 

Customer Service

Sentiment score
7.6
Infrascale's customer support is praised for responsiveness and technical expertise, despite occasional language and time zone challenges.
Sentiment score
7.3
Quorum OnQ's tech support is responsive and knowledgeable, offering superior, personalized service despite occasional peak time delays.
For P1 incidents, they resolve issues within four hours.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
 

Scalability Issues

Sentiment score
5.9
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for SMBs, balancing cost with reliability, despite infrastructure sizing challenges.</p>
Sentiment score
7.3
Quorum OnQ provides scalable disaster recovery solutions for medium to large enterprises, with flexibility for varying infrastructure needs.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable, reliable, and praised for support, despite minor issues promptly resolved.</p>
Sentiment score
8.4
Quorum OnQ is praised for its reliability, minimal downtime, easy updates, and effective support, ensuring user satisfaction.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Infrascale BDR needs UI improvement, pricing clarity, Linux integration, enhanced dashboard, seamless features, and stronger security measures.
Quorum OnQ needs better disaster recovery, cloud integration, NAS support, user interface, pricing, email notifications, and hardware support.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
The URL for our environments is the same, making it confusing for management when handling different departments with different needs.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Setup Cost

Infrascale offers flexible, negotiable pricing based on data volume, with value-added services and integration with MSP billing systems.
Quorum OnQ's pricing is cost-effective for enterprises despite high initial costs due to integrated support and value recovery features.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
It's a little expensive.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery is praised for its ease, speed, security, centralized management, and robust disaster recovery features.</p>
Quorum OnQ offers quick recovery, user-friendly management, strong security, fast backups, and cost-effectiveness, enhancing its overall appeal.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
24th
Ranking in Cloud Backup
22nd
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Disaster Recovery as a Service (5th), SaaS Backup (11th)
Quorum OnQ
Ranking in Backup and Recovery
49th
Ranking in Cloud Backup
43rd
Ranking in Disaster Recovery (DR) Software
25th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.3% compared to the previous year. The mindshare of Quorum OnQ is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery0.9%
Quorum OnQ0.9%
Other98.2%
Backup and Recovery
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees
Enhanced filtering for advocate emails
Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
893,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Healthcare Company
13%
Financial Services Firm
10%
Outsourcing Company
8%
Comms Service Provider
14%
Construction Company
13%
Computer Software Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Large Enterprise4
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
What is your primary use case for Quorum OnQ?
We launched all of our advocacy departments through Quorum next month. We are in the process of uploading all of our data and creating custom fields.
 

Also Known As

Infrascale Platform
OnQ
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
LCL Bulk Transport
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Quorum OnQ and other solutions. Updated: May 2026.
893,438 professionals have used our research since 2012.