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Instana Infrastructure Monitoring vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instana Infrastructure Moni...
Ranking in Cloud Monitoring Software
41st
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
IT Infrastructure Monitoring (71st)
ThousandEyes
Ranking in Cloud Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Network Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of November 2026, in the Cloud Monitoring Software category, the mindshare of Instana Infrastructure Monitoring is 1.2%, up from 0.9% compared to the previous year. The mindshare of ThousandEyes is 1.8%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.8%
Instana Infrastructure Monitoring1.2%
Other97.0%
Cloud Monitoring Software
 

Featured Reviews

Hakimuddin Ronaque - PeerSpot reviewer
Assistant Manager at Lauren Information Technologies Pvt Ltd
Has the capability to automatically integrate with a large number of products
Scalability-wise, I rate the solution an eight out of ten. I have not worked much on other technologies, like SAP or VMware's virtualization part, on-prem infrastructure, or cloud infrastructure. Instana Infrastructure Monitoring is so fast and easy to adapt that it works fine. I have not explored other operating systems or infrastructure solutions because my company doesn't have that customer scale. Most of our customers are on-prem or on AWS or Azure, but Instana Infrastructure Monitoring adapts to their infrastructure very well. My company came to know how well Instana Infrastructure Monitoring adapts to our customers' infrastructures when we take care of the PoC phase. Around 12 to 15 people in my company use the product.
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to deploy."
"The product's initial setup is easy."
"I would advise others looking into using ThousandEyes to consider it one of the best tools for monitoring their network infrastructure."
"ThousandEyes gives companies better visibility."
"ThousandEyes gives companies better visibility, showing effective notes on the network layer and the application's performance for anyone inside or outside the data center, while providing deep visibility on the network, legal support, and user requests."
"One feature I liked is end-user monitoring."
"For me, all the features are great and make ThousandEyes stand out among other observability products."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The installation process is not hard at all."
"The authentication overall - including to the VPN and LAN - is excellent."
 

Cons

"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
"The product’s scalability is an area with certain limitations, making it an area where improvements are required."
"One improvement I would suggest is regarding the login part, as I have not seen if SSO login integration is available in ThousandEyes."
"I think ThousandEyes can be improved, specifically the licensing model."
"I feel it needs more holistic integration. It needs more improvement."
"Cisco is the standard for anyone wanting something good, the problem with it is the cost and that means that it's not accessible to many smaller companies."
"Presently, it lacks the ability to integrate with other Cisco products."
"Stability issues are present in the solution."
"ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it."
"It was kind of a beta experience, I would say. It was not fully developed at that time; it looked like an unfinished project with many gaps."
 

Pricing and Cost Advice

"The cost of the tool is around 130 USD per month."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
10%
Retailer
7%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise25
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
I believe ThousandEyes is working perfectly, but I feel that with more AI integration, it could flag issues with more detailed error information, which would help support engineers immediately pinp...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is that it checks our product website, and if it flags that it is unable to log in, it checks for all the components from all the agents, which are from different ...
 

Overview

 

Sample Customers

booxware, drivenow, scopevisio, enevo, TimoCom, mobitech
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Instana Infrastructure Monitoring vs. ThousandEyes and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.