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Intalio bpms [EOL] vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Intalio bpms [EOL]
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Studio Creatio
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
25
Ranking in other categories
Business Process Management (BPM) (13th), Rapid Application Development Software (17th), Low-Code Development Platforms (11th), Business Orchestration and Automation Technologies (18th)
 

Featured Reviews

it_user7746 - PeerSpot reviewer
Manager at a tech company with 1,001-5,000 employees
Its an amazing and remarkable BPM tool
A great tool of its kind; I am using and experimenting on Intalio for about 9 years (since launch of its new generation eclipse based process modeler) through instigating various types of BPM-SOA enactments for several platforms Offers a wide range of solutions in business process management and…
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The newest version 6.5 is a gem with advancements in the User Interface and Monitoring capabilities."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"From a 6,000-foot level, just the collaboration piece that we've already gained with our sales cycle is invaluable, absolutely invaluable."
"Studio Creatio has positively impacted my organization by making everybody a little more productive in comparison to Zendesk that we did use."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"Studio Creatio has positively impacted our organization by helping us gather very rich client satisfaction scores as a result of implementing it for our customer service team."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"As a former user, Studio Creatio positively impacted my organization in terms of customer engagement; the actual system was great, but given that sometimes the actual data within a company isn't as joined up as it could be, I cannot fault it."
 

Cons

"The designer is buggy."
"The way bpm's infrastructure works, you can only have one data source on a page."
"Customer service rating: 3"
"The documentation must be more technical."
"Based on my experience, the company's pricing, setup cost, and licensing are somewhat high."
"Studio Creatio can be improved because they oversell its AI capabilities out of the box, and there are lots of configurations that need to happen; it is not readily available to use just with one click, as configurations and training must occur before it yields management results."
"On the other hand, when you are implementing the solution, we can't get enough support from the vendor."
"I think Studio Creatio can be improved by being more open source because I thought I could make modifications to Studio Creatio, have API keys to develop my own application, and consume the API keys."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
 

Pricing and Cost Advice

Information not available
"The tool is reasonably priced."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"There is a license required for this solution."
"It is fairly competitive."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
No data available
Construction Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Studio Creatio?
The experience with pricing, setup cost, and licensing was that licenses were very limited. To request another license would cost the organization extra. I thought it would have been probably made ...
What needs improvement with Studio Creatio?
Specifically speaking, other than checking on the metrics for the contact center and ensuring that they are all aligned, you could have a workforce management tool under Studio Creatio that can be ...
What is your primary use case for Studio Creatio?
I have been using Studio Creatio for about two years. My main use case for Studio Creatio is sales enablement and workforce real-time monitoring for the customer contact center. The sales enablemen...
 

Comparisons

No data available
 

Overview

 

Sample Customers

British Sky Broadcasting, Universidad de Murcia, Scania, Caixa Economica Federal (CAIXA), BNP Paribas Cardiff, Baerum Kommune, JSR Micro, Facti, Luft Express, Comil Carrocerias e Onibus
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