No more typing reviews! Try our Samantha, our new voice AI agent.

IQ Bot [EOL] vs Tungsten TotalAgility comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IQ Bot [EOL]
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (24th), Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (24th)
 

Featured Reviews

JS
Executive Director at a tech services company with 11-50 employees
Process automation in manufacturing and accounting benefits from session identification features
I haven't found any significant pitfalls, but one area for improvement could be the selection process when working with multiple applications. It would be helpful to highlight a specific application instead of providing options for all applications. This change could help me avoid confusion, especially if applications have similar names or when different pages of the same application are in use.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IQ Bot is easy to use compared to some of the other solutions out there."
"IQ Bot's best features are its variety of outputs and how it handles structured documents."
"The ability to differentiate between documents is valuable."
"IQ Bot's most valuable feature is data migration, including Word format and legacy document templates."
"The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."
"It offers a pretty simple setup process."
"The most valuable feature of IQ Bot is that any user can customize it on their own, and they don't need to get in touch with Automation Anywhere."
"I personally feel that the c-extraction feature is valuable. After training it for a particular document, we can see the extractions there. Other than that, it has other features like Python scripting in-built, and these are the features that I feel stand out."
"One feature I like is that it makes the matrix easy for an unstructured document."
"We are currently processing over 60,000 invoices per month with no more than 25 individuals."
"Being able to extract data from documents is great, and the capability of this tool is great as it can replace legacy applications and make everything very easy."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting."
"It is user-friendly and has good documentation."
"We have automated more than five business process using this tool."
 

Cons

"I think the problem is usually tuning it up, and trying to get the best performance — that takes some time."
"I think the problem is usually tuning it up, and trying to get the best performance — that takes some time."
"The log scripts can only be written in Python, there is no compatible language."
"The quality of the service needs to be improved."
"I rate this solution a four out of ten based on our experience."
"The solution did not allow the use of other OCR and their own was not accurate and could improve."
"The way this solution creates invoices can be improved. It is slow."
"It would be helpful if the solution was better at reading handwriting. It needs better handwriting recognition."
"The form development could be improved."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Sometimes there isn't enough accuracy when it comes to extracts."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The initial setup is a bit complex - more than other OCR tools available in the market."
"User interface."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Kofax TotalAgility is quite vast and complex as a product."
 

Pricing and Cost Advice

"IQ Bot is expensive compared to other solutions."
"The cost can be high."
"The solution is cost-effective compared to other market tools."
"If you make use of only a few bots, this solution is very cheap."
"The solution’s hardware cost is high."
"Pricing for IQ Bot isn't good because if you're paying a lot and you're still getting some problems from it, then you can't give it a good rating. You have to compare how much you're taking out of your pocket with what you're getting from the solution. For example, I have a client paying $30 or $40 for the solution, but sometimes, he's still getting exceptions or errors from it. The cost of IQ Bot is too high, so people are hesitant to purchase the license for it. On a scale of one to five, with one being expensive, and five being affordable, I'm giving IQ Bot pricing a one."
"I feel that the price of IQ Bot could be lower."
"The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"The price of this solution is less than some of the competition."
"It is slightly more expensive than other tools."
"Kofax TotalAgility is very expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
report
Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Marketing Services Firm
8%
Outsourcing Company
7%
Government
7%
Financial Services Firm
17%
Insurance Company
10%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise29
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What is your experience regarding pricing and costs for IQ Bot?
In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...
What needs improvement with IQ Bot?
I haven't found any significant pitfalls, but one area for improvement could be the selection process when working with multiple applications. It would be helpful to highlight a specific applicatio...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product deve...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this solution is 7 out of 10. The difficulty they face in the marketplace is that hist...
 

Also Known As

No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

Synergy
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Automation Anywhere, ABBYY, UiPath and others in Intelligent Document Processing (IDP). Updated: April 2026.
893,221 professionals have used our research since 2012.