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IQ Bot [EOL] vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
IQ Bot [EOL]
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (22nd), Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (25th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
RP
Director of Global Automation at a tech services company with 10,001+ employees
Valuable connectivity and coherent solutions simplify maintenance but require cost adjustments for industry-based needs
There are areas of improvement, especially in having industry-based solutions that we could easily tap on. It would help reduce the time spent on feeding information and creating outputs. More flexibility and specific models for specific purposes would be beneficial. Additionally, pricing is a concern as IQ Bot is considered costly.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day."
"It has reduced the number of full-time employees."
"The scalability is good."
"It is easy to fix bug issues which you encounter in the post-production process."
"AA RPA has drastically reduced speed of execution and thus turn around time of processes, ensuring all service level agreements are met and our customers get a great experience."
"My experience with Automation Anywhere over three years has shown tremendous growth in operational efficiency and business processes, as it helps to automate repetitive and rule-based tasks such as report generation and data entry quite faster and efficiently, reducing errors by about thirty to forty percent from what I observed a few years back and improving SLA-related compliance."
"It automates forms for our customers and our analysts."
"I'd say the most impactful and heavily or commonly used ability of v11 and A2019 has been the ability to integrate other code types and operations within the process."
"The solution is very stable."
"The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."
"The way that the learning combines with the OCR is the solution's most valuable aspect."
"Overall, this is a good product and most of the features we require are included."
"This tool automates it all and things are processed more accurately and quickly."
"The most valuable feature is the cognitive, self-learning component that understands the undefined templates."
"IQ Bot's connectivity to various cloud service providers is beneficial."
"The most valuable feature is the ease of use and the new feature that makes it possible to integrate the platform with Google."
"It's not so complex to design what you need to."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"I think Kofax is a good product, and I would definitely recommend it to anyone looking for document extraction or classification, or data extraction from structured and unstructured documents."
"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."
"It is a stable solution; I have worked with many big companies where they scan millions of pages every year and hundreds of users are using it every day, and it is a stable application; it is reliable, there are no bugs or glitches, and it doesn’t crash or freeze."
 

Cons

"Security needs improvement."
"Citrix is only in the development stage. Automation Anywhere could put some time into improving this more."
"However, the AI Sense Recorder is too slow, so they can enhance its features for easier user experience."
"As of now IQ Bot only takes/fetches the record of the places that we have marked. e.g. Invoices fields that are dynamic in nature are very difficult to fetch the data from the scan copy. If this feature gets added, it will save a lot of time for developers."
"Getting the bot design into the developer's hands is taking longer than we initially anticipated."
"Automation Anywhere's network has room for improvement."
"Better use case management to prevent each development from scratch would be an improvement."
"Their technical support is good, but it could be better."
"API configurations through control room could be improved a bit."
"Customer service and support are good and supportive. However, their response time could be improved, especially for new issues not found in the community version."
"The licensing is under usage per page, and I wouldn't recommend it."
"The solution's predictive model can be improved in terms of accuracy."
"I would say that the initial setup is very complex and not easy."
"Pricing for IQ Bot isn't good because if you're paying a lot and you're still getting some problems from it, then you can't give it a good rating."
"IQ Bot could improve the documentation."
"Migrating from the previous version to the current version is a little tricky."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Lacks sufficient inbuilt features."
"The initial setup is a bit complex - more than other OCR tools available in the market."
"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"The tool is not up to the mark at all for what we needed it for."
 

Pricing and Cost Advice

"Time and monetary savings can range from 20 to 90 percent."
"It is cost-efficient in terms of licensing. I found their support good when I was working for the airline client. However, I hear from my managers here that the support price for Tier 3 or premium is a little higher. That is why we are not going for Automation Anywhere. Its price was okay for our client, but for us, it seems expensive."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"The current pricing for Automation Anywhere seems a little higher compared to competitors Power Automate or UiPath. Automation Anywhere is perceived as pricey due to the support model charges ranging from 20% to 30% based on the plans."
"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."
"This solution costs approximately $3,500 USD per license."
"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."
"The pricing is reasonable."
"The solution is cost-effective compared to other market tools."
"It has an average cost."
"There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost."
"IQ Bot's pricing is reasonable compared to other solutions but should be decreased further."
"The licensing is on a yearly basis, and I am happy with the pricing."
"The cost can be high."
"The product’s price is always in the higher range."
"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"It is slightly more expensive than other tools."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"Kofax TotalAgility is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
8%
Manufacturing Company
7%
Financial Services Firm
14%
Outsourcing Company
10%
Manufacturing Company
9%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise9
Large Enterprise29
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs incl...
What is your experience regarding pricing and costs for IQ Bot?
In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bo...
What needs improvement with IQ Bot?
I haven't found any significant pitfalls, but one area for improvement could be the selection process when working wi...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Synergy
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Automation Anywhere, UiPath, ABBYY and others in Intelligent Document Processing (IDP). Updated: July 2026.
908,800 professionals have used our research since 2012.