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IQ Bot [EOL] vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
IQ Bot [EOL]
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (21st), Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (26th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
RP
Director of Global Automation at a tech services company with 10,001+ employees
Valuable connectivity and coherent solutions simplify maintenance but require cost adjustments for industry-based needs
There are areas of improvement, especially in having industry-based solutions that we could easily tap on. It would help reduce the time spent on feeding information and creating outputs. More flexibility and specific models for specific purposes would be beneficial. Additionally, pricing is a concern as IQ Bot is considered costly.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good tool and one of the market leaders."
"The overall usefulness of Automation Anywhere is the most valuable aspect of the solution."
"The ease of use is its most valuable feature."
"AA control room is one central system to manage our tasks. We found it excellent to administrate. It was used for easy scheduling of process/task in Remote desktop. This helped to avoid manual intervention to trigger tasks."
"I like working with most of the commands in Automation Anywhere, such as object cloning commands. I like MetaBot for automating Citrix."
"The most valuable feature of Automation Anywhere right now is its low-code, no-code framework, which allows us to build a lot of templates that are both repeatable and reusable over time."
"Bot creation is a cool feature. It allows the developer to do complex things."
"The scheduling feature allows for scheduling of the bots to a specific time every day, which helped remove the dependency on humans completely."
"IQ Bot is a powerful technology."
"IQ Bot's best features are its variety of outputs and how it handles structured documents."
"I like that it has all the AI capabilities, for example, if we have an invoice in a particular format, but then on the next day the format, for instance, the location of the invoice number, has changed, IQ Bot has the capability to identify those changes and remap its settings accordingly."
"The ease that it provides in extracting vendor invoices, without having to configure them, was the reason for which we had gone with a solution."
"IQ Bot is easy to use compared to some of the other solutions out there."
"Even if there are multiple types that are configurable and if the quality of the images is good, this is definitely much better than others."
"The product is easy to use and easy to deploy."
"The most valuable features are rapid development, stability, and ease of use."
"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."
"It is a stable solution; I have worked with many big companies where they scan millions of pages every year and hundreds of users are using it every day, and it is a stable application; it is reliable, there are no bugs or glitches, and it doesn’t crash or freeze."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Data extraction and auto-classification are great features."
"Kofax TotalAgility is stable."
"We are currently processing over 60,000 invoices per month with no more than 25 individuals."
"One feature I like is that it makes the matrix easy for an unstructured document."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
 

Cons

"At some places, the if-else statements become so confusing so, at that place, they can change the UI for better understanding. Apart from this I liked this tool and would like to continue working on this."
"The license cost is high and needs improvement."
"I would also like to see better communication with their customer success teams. It often takes longer than expected when we submit requests for help or come across a problem we want to resolve. While I can appreciate that it sometimes takes a while to get the appropriate answer, it would be nice to be in constant communication about where they are in the process."
"While the ease of use for non-tech users is good, it could be improved."
"Configuring A2019 and using it is getting a little difficult because of frequent errors of compatibility. It is not so user friendly like the enterprise desktop version."
"The product needs to catch up to the promise of known technology and apply more intelligent behaviors concerning AI or unstructured learning."
"The REST API could be improved."
"Setup and deployment of this product could be difficult for those without experience. These processes should be made easier."
"If you train with less amount of data, your accuracy goes down, and the confidence score goes down."
"It should have more artificial intelligence to capture information from a document. Currently, our clients are preparing invoices manually. They are not digital, so we need to scan all the documents, but we are facing issues in capturing all the information through IQ Bot. Therefore, we have to use other tools to capture the information, and then we use IQ Bot to process all the information. They need to improve the artificial intelligence for document scanning."
"Sometimes we send documents with less than 300 DPI. I know that Automation Anywhere just said that IQ Bot 11 and higher versions are ready to extract the documents with less than 300 DPI, however, this is not true. I never could work with documents with less than 300 DPI."
"Another concern is the technical support, specifically, those responsible for the tickets, are not very helpful."
"Initially, there was one issue when we were trying to switch from a development environment to a production environment. We needed to transpose or expose a bot to the production environment, and we had some issues where the in-built input feature stopped working for extended periods."
"Lacks sufficient flexibility in identifying a wider variety of documents."
"Better customization in terms of mapping would be an improvement."
"The process of manually correcting the data in the validation queue that IQ Bot failed to extract should be automated."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"There needs to be more accessible certification and better pricing for Kofax TotalAgility."
"The Transformation Designer of KTA can be made better."
"Kofax TotalAgility is quite vast and complex as a product."
"Even though it has good documentation, key things are not being noted perfectly."
"The tool is not up to the mark at all for what we needed it for."
"Sometimes there isn't enough accuracy when it comes to extracts."
"The product's console version is old. It should also improve its forum."
 

Pricing and Cost Advice

"The Community Edition is a good offering from the company."
"The solution is costly and the licensing is very confusing."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."
"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."
"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."
"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
"The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD."
"Solutions from Automation Anywhere are expensive."
"The product’s price is always in the higher range."
"There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost."
"It has an average cost."
"The solution is cost-effective compared to other market tools."
"It's expensive."
"The cost can be high."
"The price of this solution is less than some of the competition."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It is slightly more expensive than other tools."
"Kofax TotalAgility is very expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Outsourcing Company
13%
Financial Services Firm
12%
Construction Company
11%
Marketing Services Firm
6%
Outsourcing Company
14%
Financial Services Firm
13%
Insurance Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise29
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs incl...
What is your experience regarding pricing and costs for IQ Bot?
In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bo...
What needs improvement with IQ Bot?
I haven't found any significant pitfalls, but one area for improvement could be the selection process when working wi...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Synergy
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Automation Anywhere, UiPath, ABBYY and others in Intelligent Document Processing (IDP). Updated: August 2026.
913,683 professionals have used our research since 2012.