IBM Datacap vs IQ Bot [EOL] comparison

IBM and Automation Anywhere are both solutions in the Intelligent Document Processing (IDP) category. IBM is ranked #7 with an average rating of 8.5, while Automation Anywhere is ranked #6 with an average rating of 7.6. IBM holds a 4.6% mindshare in IDP, compared to Automation Anywhere’s 2.4% mindshare. Additionally, 89% of IBM users are willing to recommend the solution, compared to 88% of Automation Anywhere users who would recommend it.

IBM Datacap

Read 28 IBM Datacap reviews

1,725 Views
1,121 Comparison Views

89% willing to recommend

IQ Bot [EOL]

Read 51 IQ Bot [EOL] reviews

1,869 Views
1,869 Comparison Views

88% willing to recommend

IBM Datacap

IQ Bot [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 19, 2025

IBM Datacap and IQ Bot [EOL] are competitors in the document processing solutions category. IBM Datacap appears to have the upper hand due to its advanced document capture technology and flexible infrastructure.

Features: IBM Datacap offers advanced document capture technology, scalable infrastructure, and robust APIs for automation. It supports multiple formats and provides flexibility for deployment. On the other hand, IQ Bot [EOL] features self-learning AI technology, handles varied document types, and adapts quickly to changes, reducing error rates in repetitive tasks.

Room for Improvement: IBM Datacap could advance by incorporating AI for better document accuracy, improve OCR speed, and enhance usability in its interfaces and support for unstructured data. IQ Bot [EOL] could improve by expanding machine learning capabilities, simplifying setup processes, enhancing integration capabilities, and reducing costs to capture a broader market.

Ease of Deployment and Customer Service: Both products offer flexible deployment options with a focus on on-premises and cloud solutions. IBM Datacap faces challenges with support delays and language barriers, while IQ Bot [EOL] has concerns over outsourced technical support, affecting response times and costs.

Pricing and ROI: IBM Datacap's pricing model is considered steep, charging per user and per process, but it offers potential long-term benefits by reducing manual errors. IQ Bot [EOL] also has a high price point, though it offers AI-driven efficiency with usage-based costs. Despite the cost concerns, both solutions demonstrate potential ROI through automation and reduced manual processes.

To learn more, read our detailed IBM Datacap vs. IQ Bot [EOL] Report (Updated: July 2025).

Buyer's Guide

IBM Datacap vs. IQ Bot [EOL]

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Datacap

Ranking in Intelligent Document Processing (IDP)

7th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

IQ Bot [EOL]

Ranking in Intelligent Document Processing (IDP)

6th

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IBM Datacap is 4.6%, up from 4.4% compared to the previous year. The mindshare of IQ Bot [EOL] is 2.4%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

Read full review

Hilal Paray.

Pre-sale Director at Omnyx International

Has valuable OCR capabilities and a straightforward setup process

The initial setup is straightforward. Automation Anywhere's cloud-based tools make the deployment process relatively easy compared to other solutions. The on-premises version can be deployed in about a week, as testing is involved. However, deploying the cloud version takes approximately 30 minutes since everything is pre-configured and ready to deploy.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can have all scanners accessible from my end."

"The solution automates manual data entry."

"The OCR extractions are very good, almost 100% accurate now."

"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."

"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."

"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"

"One valuable feature of IBM Datacap is the OCR capability, along with its ability to read fields from documents."

"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."

More IBM Datacap pros

"It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."

"I like most of the algorithms that it has, such as classified algorithms. I also like the OCR engines that it provides. We get a lot of options to explore and deal with. IQ Bot has added a lot of value in terms of extracting the information. Some OCR engines have limitations in terms of extracting the information. They have recently added a new feature that allows us to add Python scripting. Earlier, we had to do the post-processing work in terms of formatting and updating the proper values, but now, we have the option to write a Python script, which is really helpful for us in terms of getting the output. We can manage everything using Python."

"I would say that the best feature is that it has native automation for the US."

"The ease that it provides in extracting vendor invoices, without having to configure them, was the reason for which we had gone with a solution."

"Extracting information from 500,000 invoices manually is difficult. IQ Bot automates the task and helps us summarize the data and provide it to the auditors."

"Good templates means that all basics are pre-defined."

"The most valuable features are rapid development, stability, and ease of use."

"Whenever we want to create something from the previous documents or images, the OCR feature enables us to do that job easily."

More IQ Bot [EOL] pros

Cons

"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."

"There are times when external features impact services. For example, Windows patching or antivirus updates can affect production-level services."

"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."

"They have to stop focusing on new development and stabilize the latest release. It is not stable."

"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."

"It can take some time to implement."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."

"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."

More IBM Datacap cons

"We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them."

"It would be good if the solution could extract or capture details from unstructured data."

"I know that Automation Anywhere just said that IQ Bot 11 and higher versions are ready to extract the documents with less than 300 DPI, however, this is not true. I never could work with documents with less than 300 DPI."

"The quality of the service needs to be improved."

"The price of IQ Bot, packaged with Automation Anywhere, is too expensive for some companies and they will not use it."

"The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields. The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR."

"The first place it could be improved is its price - it is too high. I'm having a lot of difficulty moving it to the customers."

"The solution could improve its accuracy when handling more complex documents, such as handwritten ones."

More IQ Bot [EOL] cons

Pricing and Cost Advice

"It is an expensive solution."

"This solution is the most expensive in the market."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

More IBM Datacap pricing and cost advice

"The cost can be high."

"It is based on the stages and on a yearly basis."

"I feel that the price of IQ Bot could be lower."

"The price could be lower."

"With the Cloud, the price goes up and down. You only pay for what you use."

"There are more affordable solutions than this."

"The price of IQ Bot could improve by being less expensive."

"The pricing is complicated but I wouldn't say that they are expensive."

More IQ Bot [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Government

13%

Computer Software Company

11%

Manufacturing Company

10%

Computer Software Company

Government

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI s...

See all answers

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...

See all answers

What do you like most about IQ Bot?

IQ Bot is relatively easy to use and develop.

See all answers

What is your experience regarding pricing and costs for IQ Bot?

In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...

See all answers

Comparisons

ABBYY Vantage vs IBM Datacap

Compared 32% of the time

Amazon Textract vs IBM Datacap

Compared 18% of the time

OpenText Capture vs IBM Datacap

Compared 16% of the time

Tungsten TotalAgility vs IBM Datacap

Compared 14% of the time

Microsoft Power Automate vs IBM Datacap

Compared 13% of the time

More IBM Datacap Competitors

UiPath Document Understanding vs IQ Bot [EOL]

Compared 58% of the time

ABBYY Vantage vs IQ Bot [EOL]

Compared 42% of the time

More IQ Bot [EOL] Competitors

Product Reports

Buyer's Guide

IBM Datacap

August 2025

Download IBM Datacap product report

Buyer's Guide

IQ Bot [EOL]

August 2025

Download IQ Bot [EOL] product report

Also Known As

Datacap

No data available

Overview

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

IQ Bot [EOL] stands out with cognitive capabilities that adapt to changing data formats, allowing seamless data extraction and integration with Automation Anywhere and Python scripting. It efficiently processes diverse documents with quick training and AI model support.

IQ Bot [EOL] offers a comprehensive intelligent document processing solution through its powerful optical character recognition and data extraction abilities. It handles diverse texts and formats efficiently, reducing manual data entry and processing time. Integration with Automation Anywhere provides flexibility in deployment and enhances productivity. Python scripting support adds customization, while a sleek interface and pre-built taxonomies ensure ease of use. Users can streamline document processes, making it a robust tool for back-office tasks, finance departments, and more. However, areas like intelligence for diverse formats, scalability, and API integration need improvement, addressing challenges like steep pricing and a high learning curve.

What are the standout features of IQ Bot [EOL]?

Cognitive Abilities: Adapts to changing formats for seamless data extraction.
OCR Efficiency: Robust character recognition for diverse texts.
Integrations: Works seamlessly with Automation Anywhere and Python scripting.
Quick Training: Pre-built taxonomy allows fast user adoption.
AI Model Support: Enhances overall functionality and adaptability.

What benefits and ROI can be expected from using IQ Bot [EOL]?

Reduced Processing Time: Automates data handling, decreasing manual intervention.
Flexible Deployment: Integrates well with existing systems like SAP.
Improved Accuracy: Enhances data extraction accuracy from complex documents.
Better Productivity: Streamlines back-office tasks, increasing efficiency.

IQ Bot [EOL] plays a significant role in sectors requiring efficient document management, such as finance and back-office operations. It optimizes sales order automation and invoice processing, allowing faster processes and reducing human errors. Companies leverage it to adapt data extraction from unstructured documents and provide tailored solutions to clients. Its implementation in finance departments supports invoice processing and credit tasks, showcasing versatility and integration with enterprise systems like SAP.

Automation Anywhere

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Synergy

Buyer's Guide

IBM Datacap vs. IQ Bot [EOL]

July 2025

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