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IRONSCALES vs Microsoft Defender for Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Businesses find IRONSCALES offers significant ROI by saving time, reducing intervention, and enhancing cybersecurity with minimal licensing costs.
Sentiment score
4.4
Microsoft Defender for Identity is cost-effective and efficient, offering incident prevention and resolution without complex hardware setups.
 

Customer Service

Sentiment score
7.4
IRONSCALES customer service is praised for responsiveness, knowledgeable staff, and high satisfaction, despite minor delays.
Sentiment score
6.9
Opinions on Microsoft Defender for Identity support vary, highlighting responsiveness, but issues include delays, contact challenges, and false positives.
Customer support for IRONSCALES is outstanding.
Email Security Analyst at a computer software company with 51-200 employees
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Systems Engineer at a tech services company with 10,001+ employees
Generally, the support is more effective than other providers like Oracle.
Owner at Alopex ONE UG
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
Cloud Security & Governance at a financial services firm with 10,001+ employees
The people I normally use for support are very knowledgeable, especially when they help remote in and get to where I need to go and show me much faster and help me understand what I should be doing.
Technology Coordinator at a educational organization with 501-1,000 employees
 

Scalability Issues

Sentiment score
6.6
IRONSCALES offers seamless scalability, easy integration, and cloud-based flexibility, supporting growing businesses without performance issues or maintenance burdens.
Sentiment score
7.2
Microsoft Defender for Identity efficiently integrates and scales globally, supporting diverse organizational needs within Microsoft’s ecosystem effectively.
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
IRONSCALES is praised for its stability, reliability, minimal downtime, and improved performance, enhancing operational workflows for users.
Sentiment score
7.0
Microsoft Defender for Identity is highly reliable, with minimal incidents, seamless operation, and consistent ratings between seven and nine.
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
Cloud Security & Governance at a financial services firm with 10,001+ employees
We do not see any issues with the stability of Microsoft Defender for Identity.
Deputy Manager at Servion Global Solutions
Having recently started using it, reliability is affirmed, but manual investigation is often performed to verify if alerts identified by auto-remediation are accurate.
Instrumentation Engineer at Toyo Engineering Corp
 

Room For Improvement

IRONSCALES needs better Google Suite integration, intuitive UI, enhanced features, multilingual support, and improved email detection accuracy.
Microsoft Defender for Identity users seek improved cloud integration, user-friendly features, better support, and streamlined processes for enhanced threat management.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Email Security Analyst at a computer software company with 51-200 employees
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
SOC LEAD at a tech vendor with 10,001+ employees
Though this isn't problematic for our users, the content could be updated more frequently.
Systems Engineer at a tech services company with 10,001+ employees
If Microsoft could develop a feature that indicates when impossible travel is caused by VPN connections, it would prevent unnecessary password resets and session disruptions, especially for VIP users in organizations.
CyberSecurity Engineer | Information Security Management at Self Employed
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Owner at Alopex ONE UG
Reducing false positives is something we've been working on with Microsoft.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Setup Cost

IRONSCALES offers valuable email security with high pricing, involving annual licensing and fees, considered worthwhile for phishing prevention.
Microsoft Defender for Identity is cost-effective with E5 licenses despite complex pricing and competitive against other security solutions.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Systems Engineer at a tech services company with 10,001+ employees
If they can reduce the costs, organizations will be happy, and it will compensate for using the Azure environment, which is more expensive on the infrastructure as a service side.
CyberSecurity Engineer | Information Security Management at Self Employed
Ensuring a fair price according to market standards.
Owner at Alopex ONE UG
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Valuable Features

IRONSCALES enhances email security with AI detection, Microsoft 365 integration, user-friendly features, and mobile app incident management.
Microsoft Defender for Identity integrates with Azure to offer comprehensive threat detection, identity protection, and advanced real-time security insights.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
Email Security Analyst at a computer software company with 51-200 employees
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
SOC LEAD at a tech vendor with 10,001+ employees
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
Systems Engineer at a tech services company with 10,001+ employees
We receive an advance report of risky users, allowing us to take preemptive action before an attack causes damage to organization details.
Instrumentation Engineer at Toyo Engineering Corp
The most valuable feature is its hybrid artificial intelligence, which gathers forensic data to track and counteract security threats, much like the CSI series in effect.
Owner at Alopex ONE UG
The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Categories and Ranking

IRONSCALES
Ranking in Advanced Threat Protection (ATP)
16th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Email Security (14th), Secure Email Gateway (SEG) (6th)
Microsoft Defender for Iden...
Ranking in Advanced Threat Protection (ATP)
8th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
28
Ranking in other categories
Microsoft Security Suite (4th), Identity Threat Detection and Response (ITDR) (3rd)
 

Mindshare comparison

As of February 2026, in the Advanced Threat Protection (ATP) category, the mindshare of IRONSCALES is 2.8%, up from 2.3% compared to the previous year. The mindshare of Microsoft Defender for Identity is 4.3%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Identity4.3%
IRONSCALES2.8%
Other92.9%
Advanced Threat Protection (ATP)
 

Featured Reviews

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
RK
Cloud Security & Governance at a financial services firm with 10,001+ employees
Protect on-premises and hybrid environments with advanced threat detection and seamless integration
Our Active Directory implementation is a hybrid one. The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks. It identifies lateral movements, privilege escalations, and alerts on potential attacks. The tool is also used for security posture assessment. The seamless integration with other Microsoft solutions within our Microsoft-centric environment is also a major advantage.
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882,961 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Construction Company
6%
Government
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise14
 

Questions from the Community

What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
What needs improvement with Microsoft Defender for Identity?
I really would have to sit down to think about how Microsoft Defender for Identity can be improved. I didn't take stock in what needs to be improved because I appreciated having the tools right the...
What is your primary use case for Microsoft Defender for Identity?
My main use cases for Microsoft Defender for Identity include Conditional Access, checking risky users, remediating risky users, and user sign-ins. I can easily remediate or determine what the user...
What advice do you have for others considering Microsoft Defender for Identity?
I don't really use Microsoft Defender for Identity a lot because my new role doesn't allow me to take time to do so. I don't really use the threat intelligence feature of Microsoft Defender for Ide...
 

Also Known As

No data available
Azure Advanced Threat Protection, Azure ATP, MS Defender for Identity
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Microsoft Defender for Identity is trusted by companies such as St. Luke’s University Health Network, Ansell, and more.
Find out what your peers are saying about IRONSCALES vs. Microsoft Defender for Identity and other solutions. Updated: February 2026.
882,961 professionals have used our research since 2012.