

Mimecast Advanced Email Security and IRONSCALES compete in the email security market. While Mimecast is strong in advanced features like sandboxing and impersonation protection, IRONSCALES' AI-driven capabilities, automated responses, and efficiency in phishing management give it an edge.
Features: Mimecast offers extensive protection with sandboxing, URL inspection, and targeted threat protection. It integrates well with Microsoft 365 and provides excellent spam filtering. In contrast, IRONSCALES excels with AI-driven threat detection and automated response, significantly reducing manual review time. The mobile app supports incident management on the go, making it user-friendly.
Room for Improvement: Mimecast faces criticism for complex migrations, slow threat response, and cumbersome administrative tasks. Pricing is also a concern. IRONSCALES could improve its training features, offering better reminders and templates. Users desire a more intuitive interface and better phishing awareness content.
Ease of Deployment and Customer Service: Mimecast offers flexible deployment across cloud infrastructures but is criticized for a challenging initial setup and variable customer service experiences. IRONSCALES, with versatile deployment options, generally receives positive reviews for its responsive support, contrasting with some support issues noted for Mimecast.
Pricing and ROI: Mimecast is viewed as costly, with high initial investment justified by its features, though concerns about cost persist. In contrast, IRONSCALES aligns with market standards and is considered worth the investment due to its efficiency and protection capabilities. Mimecast's ROI hinges on its comprehensive features, whereas IRONSCALES emphasizes reducing operational costs by minimizing manual threat management time.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Customer support for IRONSCALES is outstanding.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
Though this isn't problematic for our users, the content could be updated more frequently.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
A removal of the hyperlinks while keeping either the image or the text that leads to the hyperlink in the email would be beneficial; everything else should be stripped down if there is potential harm.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
If it's not valid, it doesn't open at all, which means it's not harming the computers.
| Product | Market Share (%) |
|---|---|
| Mimecast Advanced Email Security | 16.5% |
| IRONSCALES | 5.3% |
| Other | 78.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
IRONSCALES delivers cutting-edge AI-driven email phishing detection and prevention, seamlessly integrating with Microsoft 365 for enhanced security.
IRONSCALES, with its advanced AI capabilities, focuses on email security by detecting phishing threats, mitigating business email compromises, and preventing impersonation. Its integration with Microsoft 365 strengthens spam filters, automatically responding to suspicious emails. The platform is used globally for threat inspection, quarantine, and end-user incident reporting. Staff training is enhanced through simulated phishing campaigns, offering an extra layer of protection beyond Microsoft's spam filters. Areas for improvement include better Google Suite integration, pricing adjustments, and enhanced reporting features.
What features make IRONSCALES stand out?In finance, IRONSCALES plays an essential role in safeguarding sensitive data from phishing attacks, ensuring compliance with industry standards. Educational institutions use IRONSCALES for training faculty and students on recognizing phishing attempts, thereby enhancing overall cybersecurity awareness. IT sectors leverage its capabilities for managing complex threat landscapes.
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
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