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IRONSCALES vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Businesses find IRONSCALES offers significant ROI by saving time, reducing intervention, and enhancing cybersecurity with minimal licensing costs.
Sentiment score
6.4
Sophos Email boosts ROI by improving efficiency, cutting costs, reducing spam, and enhancing security, proving its investment value.
 

Customer Service

Sentiment score
7.4
IRONSCALES customer service is praised for responsiveness, knowledgeable staff, and high satisfaction, despite minor delays.
Sentiment score
6.9
Sophos Email support has mixed reviews, with users noting variability in response times and real-time availability issues.
Customer support for IRONSCALES is outstanding.
Email Security Analyst at a computer software company with 51-200 employees
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Systems Engineer at a tech services company with 10,001+ employees
After-sales support for Sophos is very good.
Founder at Computech infosysetm
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
 

Scalability Issues

Sentiment score
6.6
IRONSCALES offers seamless scalability, easy integration, and cloud-based flexibility, supporting growing businesses without performance issues or maintenance burdens.
Sentiment score
7.5
Sophos Email is scalable for businesses, but some users mention licensing costs and reporting complexities as limitations.
 

Stability Issues

Sentiment score
8.4
IRONSCALES is praised for its stability, reliability, minimal downtime, and improved performance, enhancing operational workflows for users.
Sentiment score
7.9
Sophos Email is praised for its stability, reliability, and performance in data management, essential for email management.
 

Room For Improvement

IRONSCALES needs better Google Suite integration, intuitive UI, enhanced features, multilingual support, and improved email detection accuracy.
Sophos Email struggles with support, security, and usability, needing improvements in setup, features, pricing, and system integration.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Email Security Analyst at a computer software company with 51-200 employees
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
SOC LEAD at a tech vendor with 10,001+ employees
Though this isn't problematic for our users, the content could be updated more frequently.
Systems Engineer at a tech services company with 10,001+ employees
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
 

Setup Cost

IRONSCALES offers valuable email security with high pricing, involving annual licensing and fees, considered worthwhile for phishing prevention.
Sophos Email offers flexible, affordable pricing with various subscription options, competitive market ratings, and justified protection costs.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Systems Engineer at a tech services company with 10,001+ employees
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

IRONSCALES enhances email security with AI detection, Microsoft 365 integration, user-friendly features, and mobile app incident management.
Sophos Email provides robust security, seamless integration with cloud platforms, and simplifies management with advanced threat protection features.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
Email Security Analyst at a computer software company with 51-200 employees
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
SOC LEAD at a tech vendor with 10,001+ employees
When attackers employ social engineering and prepare their real attack, IRONSCALES effectively detects these intentions.
Systems Engineer at a tech services company with 10,001+ employees
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
The spam reduction feature in Sophos Email provides comfort when using it.
Network and Infrastructure Manager at Sonysugar
 

Categories and Ranking

IRONSCALES
Ranking in Email Security
14th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (16th), Secure Email Gateway (SEG) (6th)
Sophos Email
Ranking in Email Security
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Office 365 Protection (2nd)
 

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of IRONSCALES is 2.0%, down from 2.0% compared to the previous year. The mindshare of Sophos Email is 2.0%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
IRONSCALES2.0%
Other96.0%
Email Security
 

Featured Reviews

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
6%
Government
6%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we hav...
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about IRONSCALES vs. Sophos Email and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.