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UNICOM System Architect vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
10th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (14th)
UNICOM System Architect
Ranking in Enterprise Architecture Management
24th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Architecture Management category, the mindshare of iServer is 4.7%, up from 4.4% compared to the previous year. The mindshare of UNICOM System Architect is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer4.7%
UNICOM System Architect1.6%
Other93.7%
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
reviewer1261290 - PeerSpot reviewer
Project Manager at a government with 10,001+ employees
Useful for creating build-outs and architecture views, but requires a publisher add-on for some detailed reports
I don't use the tool or know a lot. It is going to have some shortcomings. When it comes down to publishing, we just found out this week that they actually have a publisher add-on. So, what we were trying to publish was not giving a detailed report about the architecture, views, etc. I just wish they had sent these to UNICOM and contacted them about add-on features for the publishing part of the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a flexible tool compared to some other solutions."
"This is a flexible tool compared to some other solutions."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Good and effective reporting features, which help in decision making."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"It is useful for creating build-outs and architecture views and for publishing reports and stuff like that for different programs."
"It is useful for creating build-outs and architecture views and for publishing reports and stuff like that for different programs."
"It has good end-to-end metamodel interrelationships."
"It has good end-to-end metamodel interrelationships."
 

Cons

"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"More visualization techniques and ways to report the data might be helpful."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"The performance is slow, which is something that should be improved."
"I haven't used this solution long enough to know what areas could be improved."
"It definitely needs help to improve the visual aspect of the solution."
"The migration tool needs to be included in the main package, and not as a separate license."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"I don't use the tool or know a lot. It is going to have some shortcomings. When it comes down to publishing, we just found out this week that they actually have a publisher add-on. So, what we were trying to publish was not giving a detailed report about the architecture, views, etc. I just wish they had sent these to UNICOM and contacted them about add-on features for the publishing part of the tool."
"When it comes down to publishing, we just found out this week that they actually have a publisher add-on, so what we were trying to publish was not giving a detailed report about the architecture, views, etc."
"UNICOM System Architect is quite a dated tool. The usability needs to be improved."
"They need to add reports that show the enterprise architecture perspectives, and the dashboards should be comfortable for the senior enterprise architects so that they can view the complete landscape."
 

Pricing and Cost Advice

"The product has a moderate pricing."
"The solution is cheaper than its competitors."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The price of iServer is reasonable compared to other solutions."
"I don't remember the price. It is a different cost for just buying it, and then you have a maintenance cost, which you need to renew every year."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
9%
Manufacturing Company
8%
Retailer
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Apple, Facebook, Google, HSBC, PayPal
Find out what your peers are saying about UNICOM System Architect vs. iServer and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.