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UNICOM System Architect vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
11th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (17th)
UNICOM System Architect
Ranking in Enterprise Architecture Management
22nd
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Architecture Management category, the mindshare of iServer is 3.9%, down from 4.2% compared to the previous year. The mindshare of UNICOM System Architect is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer3.9%
UNICOM System Architect1.6%
Other94.5%
Enterprise Architecture Management
 

Featured Reviews

AHMEDIBRAHIM1 - PeerSpot reviewer
Enterprise Architecture practice head at Positive Side Consultancy
Enables flexible parameters for any process model and has a valuable document management feature
We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live database activities. It enables flexible parameters for any process model iServer has valuable…
reviewer1261290 - PeerSpot reviewer
Project Manager at a government with 10,001+ employees
Useful for creating build-outs and architecture views, but requires a publisher add-on for some detailed reports
I don't use the tool or know a lot. It is going to have some shortcomings. When it comes down to publishing, we just found out this week that they actually have a publisher add-on. So, what we were trying to publish was not giving a detailed report about the architecture, views, etc. I just wish they had sent these to UNICOM and contacted them about add-on features for the publishing part of the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the governance."
"The solution is easily modified to suit your needs."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"Central repository holding single version of truth."
"Process modelling through object creation and management is beneficial as a very effective change management of processes at the object level, because if you need to modify a process and it will impact other processes as well, the object changed automatically changes in other processes as well."
"This flexibility is the most helpful part in the standard version."
"The product has a valuable customized model."
"It has good end-to-end metamodel interrelationships."
"It is useful for creating build-outs and architecture views and for publishing reports and stuff like that for different programs."
 

Cons

"More visualization techniques and ways to report the data might be helpful."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"I haven't used this solution long enough to know what areas could be improved."
"The product is more expensive than Spark."
"There are other solutions out there that have a better user interface."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"I don't use the tool or know a lot. It is going to have some shortcomings. When it comes down to publishing, we just found out this week that they actually have a publisher add-on. So, what we were trying to publish was not giving a detailed report about the architecture, views, etc. I just wish they had sent these to UNICOM and contacted them about add-on features for the publishing part of the tool."
"UNICOM System Architect is quite a dated tool. The usability needs to be improved."
"They need to add reports that show the enterprise architecture perspectives, and the dashboards should be comfortable for the senior enterprise architects so that they can view the complete landscape."
 

Pricing and Cost Advice

"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The solution is cheaper than its competitors."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"I don't remember the price. It is a different cost for just buying it, and then you have a maintenance cost, which you need to renew every year."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
9%
Construction Company
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Apple, Facebook, Google, HSBC, PayPal
Find out what your peers are saying about UNICOM System Architect vs. iServer and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.