Ixsight Data Quality vs Melissa Data Quality comparison

"We are using it primarily as a dedupe application... We use Ixsight to dedupe the customer across applications so that we know the customer's relationship across the bank."

"I was able to dedupe millions of records in the past, and append the most recent email."

"We ran a standard name, address, and zip code, internal dedupe between the different files we had purchased, and we were able to quickly notify our vendor that they had tens of thousands of duplications that they were not even aware of."

"Be confident that the scalability and load are not going to be an issue with the services. ​"

"It saves a huge amount of time. Before using this service, we used a vendor that manually ran our lists through this NCOA list, which might have taken one to three business days to return the file. This was a huge bottleneck in our process, and the data returned was not always accurate. After switching to Melissa Data’s SmartMover, the process has been reduced to between ten minutes and three hours, depending on the amount of records sent."

"By validating and parsing the addresses our customers submit to us, we have reduced the number of addressing errors encountered during our processing."

"​Ability to keep our data set clean and usable for our community searches.​"

"We mainly communicate with our customers via email, so we primarily use it to find a phone number so we can contact them more efficiently. This allows us to talk to them and resolve their issues much more quickly."

"Ability to validate addresses, make corrections to address."

"I would like them to evolve the product's online strategy, as more and more the need is for a "prefacto" dedupe (before creating the customer)."

"More countries should be supported by Melissa."

"Needs to validate more addresses accurately."

"Pricing model."

"Needs to provide more phone numbers, even cell numbers (scrubbed numbers)."

"One of the problems that we ran into this year was we probably spent over 40 hours finding and trying to drill down to where specific bugs were in the program, which was a tremendous waste of time for us. There were a couple of updates to Windows this year, the program kept crashing. It happened on two different occasions over a period of a few months. Once we told them what the problem was - even though their tech support is great to work with - it literally took probably about two months to fix the issue where we could actually use the program the way we needed to use it."

"We are no longer using Melissa Data to clean up our address information as there are free tools that we can use to do the same thing."

"The SSIS component setup seems a little klunky."

"We have noticed that some of the emails and addresses return with confusing or incorrect codes, but for the most part, it is accurate.​"

"NCOA address verification was a requirement from USPS to send out the mailers. This was the only option that charged per address which was extremely helpful since we are a small non-profit school."

"Fully understand your volume, both monthly and annually. Speak with a Melissa account manager, they will put together an effective solution to meet your needs."

"​It is affordable."

"Trial subscriptions (via cloud) are very cheap and easy to use. It’s a great way to test Listware to see if you want to go deeper with integration."

"Generally, the cost is ROI positive, depending on your shipping volume."

"Buy a lot more credits than you think you’re going to need."

"​You should have a good idea of the size of your data and the amount of cleansing you will be doing, so you will purchase the appropriate size bundle.​"

"The price for address validation is similar in all software. However, the price for geocoding decides the actual pricing. If you get their most accurate geocoding (called GeoPoints), then it will add about $10k+ per million requests."