JAMS vs UiPath Orchestrator comparison

Fortra and UiPath are both solutions in the Workload Automation category. Fortra is ranked #5 with an average rating of 8.6, while UiPath is ranked #9 with an average rating of 8.2. Fortra holds a 1.7% mindshare in WA, compared to UiPath’s 0.8% mindshare. Additionally, 96% of Fortra users are willing to recommend the solution, compared to 92% of UiPath users who would recommend it.

JAMS

Read 34 JAMS reviews

1,797 Views
494 Comparison Views

96% willing to recommend

UiPath Orchestrator

Read 33 UiPath Orchestrator reviews

307 Views
176 Comparison Views

92% willing to recommend

JAMS

UiPath Orchestrator

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

JAMS and UiPath Orchestrator compete in the automation and job scheduling space. JAMS seems to have an advantage in handling complex scheduling and custom code-driven automation, while UiPath Orchestrator excels in centralized management and integration capabilities.

Features: JAMS is known for features like natural language scheduling, custom code-driven automation, and detailed alerting for job management. The ability to manage exceptions with comprehensive logging is also highly valued. UiPath Orchestrator offers centralized management of automation processes, valuable insights through logging, and supports both attended and unattended processes, alongside robust integration capabilities.

Room for Improvement: JAMS could benefit from improved global search functionality, more user-friendly web interfaces, and enhanced documentation for custom execution methods. Real-time updates and better exception handling are also areas for enhancement. UiPath Orchestrator users have noted the need for a more intuitive UI, competitive pricing, and improved queue management and AI capabilities. Streamlining UI navigation and improving exceptional automation handling are recommended.

Ease of Deployment and Customer Service: JAMS supports deployment across on-premises and public cloud environments and is praised for its responsive and knowledgeable technical support. UiPath Orchestrator also supports both deployment types, with a standout feature being its swift integration and centralized administrative capabilities. Both products have responsive customer service, though JAMS is often rated higher for proactive support.

Pricing and ROI: JAMS is cost-effective, providing flexible and less expensive licensing options, including unlimited agent licensing, which is beneficial for managing large environments. ROI is achieved through labor savings and increased efficiency. UiPath Orchestrator is considered more expensive at scale, with extra costs for specific features, but users believe its functionalities justify the investment for robust automation needs.

To learn more, read our detailed JAMS vs. UiPath Orchestrator Report (Updated: March 2025).

Buyer's Guide

JAMS vs. UiPath Orchestrator

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Ranking in Workload Automation

5th

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

UiPath Orchestrator

Ranking in Workload Automation

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of JAMS is 1.7%, up from 1.4% compared to the previous year. The mindshare of UiPath Orchestrator is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Rob Grafrath

VP, Enterprise Systems at Capio

We can scale up our organization's scheduling and automation without having to add staff to the department

The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

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Bantu Kumar

Senior Technical Director at Globant

Improves operational efficiency through its centralized dashboard and asset management

There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive, and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."

"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."

"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."

"I find the historical tracking feature of JAMS invaluable for reviewing past events."

More JAMS pros

"The support team is very responsive and effective in resolving issues promptly."

"The centralized login feature greatly helps because we can also use the Active Directory feature. We do not need to create a new user. We can connect with a user from a company, and we can add all the groups they have to set the features for a specific group. We do not need to do that for each user, and we can do that for a specific role we have in the company. I think this helps a lot."

"It allows for the segregation of users, ensuring each user has access to specific environments based on their roles."

"The logs are the best feature of the solution."

"The focus on repeat application automation is valuable."

"The product has been pretty amazing at deploying, scheduling, and running automated bots."

"The most beneficial feature is the queue system, which allows robots to process a large volume of data simultaneously."

"The tool's most valuable feature is reporting. Being on the business side, I need to report on the efficiency and the business case scenarios we build upon for the RPA. I need to find and analyze the relevant data."

More UiPath Orchestrator pros

Cons

"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."

"The search capability needs to be improved because when we try to search for a job, it's hard to do."

"The JAMS automation code isn't so clean."

"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."

"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."

"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."

"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."

"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."

More JAMS cons

"The solution must provide more AI capabilities."

"UiPath basic support has some limitations, however, the premium support levels provide more convenient coverage & response times."

"UiPath Orchestrator is sometimes a bit clunky, and a few things don't work in the tool as they should."

"The installation of the product on an on-premises version can take a long time and may involve some troubleshooting procedures to be followed."

"UiPath Orchestrator should improve its UI and make it more user-friendly."

"The code management for the Studio could be improved."

"The major issue is with the application according to the new version of the UI."

"It's a bit difficult to connect to the licenses."

More UiPath Orchestrator cons

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."

"There are no additional costs other than the license for Fortra's JAMS which is affordable."

"The pricing is reasonable."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

More JAMS pricing and cost advice

"The product is expensive."

"The pricing is reasonable and competitive."

"The product is quite expensive."

"The product is expensive."

"The pricing seems reasonable based on project requirements."

"UiPath Orchestrator is an expensive tool to implement."

"The product has reasonable pricing."

"I rate UiPath Orchestrator's pricing a six out of ten."

More UiPath Orchestrator pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

16%

Healthcare Company

Manufacturing Company

Financial Services Firm

22%

Computer Software Company

19%

Manufacturing Company

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...

See all answers

What needs improvement with JAMS?

The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...

See all answers

What do you like most about UiPath Orchestrator?

Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.

See all answers

What is your experience regarding pricing and costs for UiPath Orchestrator?

The pricing of UiPath Orchestrator is a bit high. However, we can compete with that, though if they decrease the prices, it would lead to better market penetration.

See all answers

What needs improvement with UiPath Orchestrator?

I would like to see high availability over two sites, with a main site and a disaster recovery working as an active-active solution, which is not currently supported.

See all answers

Comparisons

Control-M vs JAMS

Compared 24% of the time

Redwood RunMyJobs vs JAMS

Compared 20% of the time

AutoSys Workload Automation vs JAMS

Compared 14% of the time

VisualCron vs JAMS

Compared 10% of the time

More JAMS Competitors

Automic Automation vs UiPath Orchestrator

Compared 44% of the time

Control-M vs UiPath Orchestrator

Compared 35% of the time

More UiPath Orchestrator Competitors

Product Reports

Buyer's Guide

JAMS

March 2025

Download JAMS product report

Buyer's Guide

UiPath Orchestrator

March 2025

Download UiPath Orchestrator product report

Overview

JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.

JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.

What are JAMS' key features?

Planning and Scheduling: Coordinates workflows efficiently with advanced scheduling techniques.
Dependency Management: Ensures seamless operation by managing inter-task dependencies.
Interactive Agents: Integrates with PowerShell and other tools to enhance automation.
Natural Language Scheduling: Simplifies job creation with intuitive language use.
Multi-Platform Flexibility: Operates across diverse environments ensuring robust performance.

What benefits should users consider?

Operational Efficiency: Reduction in manual oversight with robust scheduling and integration tools.
Resource Allocation: Efficient management of workflows across multiple timeframes and platforms.
User Satisfaction: Seamless user experience with intuitive interfaces and integration capabilities.
Visibility: Centralized management provides comprehensive oversight over tasks.

Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.

Fortra

UiPath Orchestrator automates website processes, manages supply chains, handles log-ins, and processes invoices efficiently. It's a comprehensive tool for generating reports, managing RPA workflows, scheduling robots, and ensuring task accuracy, making it indispensable for organizations aiming to optimize automation.

UiPath Orchestrator stands out for its user-friendly interface, centralized data collection, and robust security measures. Its intuitive design, combined with a comprehensive view of bot activity, makes it highly appreciated among users. With asset encryption, AI-integrated functionalities, and role-based access control, organizations find it reduces the need for extensive technical knowledge, thereby enhancing automation efficiency. It also excels in asset and queue management, logging capabilities, and scheduling functions, contributing significantly to streamlined operational processes.

What are the most important features of UiPath Orchestrator?

Centralized data collection: Provides a unified view of all automation activities
Robust security measures: Includes asset encryption and role-based access control
Scheduling functions: Allows efficient planning and execution of automated tasks
Asset and queue management: Enhances organization in handling automation assets
Logging capabilities: Tracks activities for better oversight and troubleshooting
AI-integrated functionalities: Improves accuracy and efficiency in automation

What benefits should users look for in reviews when evaluating UiPath Orchestrator?

Market visibility: Increased exposure and promotional activities
Code management: Improved management capabilities for Studio
Support response: Faster and more efficient support services
Credential vault: Enhanced flexibility in handling transactional items
AI capabilities: Advanced features at competitive pricing
Documentation: Clearer guidelines for transitioning setups
Integration: Better integration with reporting tools and comprehensive dashboards
Licensing: Streamlined processes for managing licenses
Monitoring: Centralized triggers for better process monitoring

UiPath Orchestrator sees wide application across industries such as manufacturing, finance, and healthcare. In manufacturing, it streamlines supply chain processes and automates inventory management. Finance companies use it for processing invoices and managing compliance, while the healthcare sector benefits from automating patient data handling and optimizing appointment scheduling. Each industry leverages the platform\'s extensive capabilities to enhance operational efficiency and accuracy.

UiPath

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

Buyer's Guide

JAMS vs. UiPath Orchestrator

March 2025

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