Try our new research platform with insights from 80,000+ expert users

Jira Align vs Microsoft Azure DevOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Jira Align enhances clarity and productivity, improving work processes and validating investment despite pricing concerns, boosting team efficiency.
Sentiment score
6.8
Microsoft Azure DevOps offers positive ROI, enhancing productivity and efficiency, with challenges in integrating non-Microsoft tools noted.
On a scale of one to ten, where ten is the best, I would say ROI is an eight.
 

Customer Service

Sentiment score
6.1
Jira Align support is generally praised for responsiveness and effectiveness, though feedback on long-term experiences and documentation is mixed.
Sentiment score
6.8
Microsoft Azure DevOps support is generally responsive and helpful, with high documentation ratings but occasional delays in complex issues.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Resolving issues took time since understanding our unique problems was not always straightforward for support teams.
I would rate technical support from Microsoft for Microsoft Azure DevOps an eight out of ten.
 

Scalability Issues

Sentiment score
7.7
Jira Align is praised for its scalability and integration with Jira, accommodating growth across medium to large enterprises.
Sentiment score
7.4
Azure DevOps is highly scalable, adaptable for small to large teams, supporting seamless growth and complex projects effectively.
The scalability has left me pleased, not just for our teams in Europe, the Middle East, and Asia, but as we expanded into North America, Africa, and even Australia.
 

Stability Issues

Sentiment score
8.4
Users praise Jira Align's stability and reliability, citing minimal downtime and effective updates, except occasional delays with large data loads.
Sentiment score
7.9
Microsoft Azure DevOps is highly stable with excellent support, quick issue resolution, and users rating its reliability highly.
Its stability might be attributed to its legacy as an on-premise solution that has been in development for more than 25 years.
Everything works ninety-nine percent well.
The solution is stable, and we did not encounter any stability issues.
 

Room For Improvement

Jira Align needs intuitive interface, better Jira integration, improved navigation, enhanced reporting, and upgraded features for better usability.
Microsoft Azure DevOps users seek enhancements in integration, project management, UI, testing, collaboration, documentation, and workflow integration.
Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation.
Enhanced system guidance highlighting best practices would be beneficial, especially if experienced personnel are not available for support.
Instead of customers having to try many options themselves, they benefit from practitioner recommendations.
 

Setup Cost

Jira Align is costly for small businesses, but potentially reasonable for large enterprises with varied pricing options.
Microsoft Azure DevOps is cost-effective, especially for small teams, but prices can vary with additional features and usage.
They don't even provide a POC where you can have a sandbox or stuff that you can go through and see how exactly it's costing.
I find it to be expensive.
The price and licensing of Microsoft Azure DevOps were fair.
 

Valuable Features

Jira Align enhances team collaboration with customizable dashboards, seamless integration, and agile support for strategic planning and execution.
Microsoft Azure DevOps offers seamless tool integration, intuitive UI, and comprehensive CI/CD features ideal for software development management.
Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months.
No organization would use just one vendor, and the goal is about what works well, is scalable, performs well, and offers a reasonable total cost of ownership.
I can't approve my own request and move the code around without a review.
 

Categories and Ranking

Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
9th
Ranking in Enterprise Agile Planning Tools
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Value Stream Management Software (1st)
Microsoft Azure DevOps
Ranking in Application Lifecycle Management (ALM) Suites
2nd
Ranking in Enterprise Agile Planning Tools
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
135
Ranking in other categories
Release Automation (1st)
 

Mindshare comparison

As of August 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira Align is 1.5%, down from 1.6% compared to the previous year. The mindshare of Microsoft Azure DevOps is 14.8%, down from 23.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

ShyiamaKishun - PeerSpot reviewer
Has a straightforward setup process and efficient project management features .
Jira Align supports program increment planning by facilitating the planning aspect, including team setup, dependency management, and defining the layout for each step or stage in a project. The platform aids in breaking down targets into parts, aligning with Agile principles, and ensuring a structured layout. The most impactful feature of Jira Align for project management lies in its capabilities related to planning and setting up projects. The platform visually understands targets, offering a clear and detailed layout. We can determine when to speed up the process or access the project. We can address the issues related to planning and development efficiently. It is a great product to use, aiding in project planning and alignment. I recommend it to others and rate it a ten out of ten.
Ivan Angelov - PeerSpot reviewer
Facilitates agile transformation with potential for enhanced intuitiveness
What I liked about the solution is that it offers numerous features that are not available by default unless you are agile. Transitioning from the traditional Waterfall model to an agile methodology was challenging for us. Until 2020, our team predominantly worked with the Waterfall approach, using local tools like ServiceNow. We had a few team members who were familiar with Agile ISO, but none had experience with Azure. Therefore, we pursued Azure certification at the AZ-900 level. Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months. This preparation helped us get accustomed to the new tool, as transitioning to a new system invariably requires time. Managing a pipeline of deliverables became significantly easier with this solution. We utilized it for stories and integrated change management with Azure DevOps. Eventually, everything related to the environment was organized there, enabling us to follow up and track progress with our technical engineers on an hourly, daily, or weekly basis. Reports were automatically generated and sent to management, offering them insights into our progress concerning the predefined roadmap.
report
Use our free recommendation engine to learn which Application Lifecycle Management (ALM) Suites solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
13%
Computer Software Company
13%
Insurance Company
6%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity.
 

Also Known As

AgileCraft
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about Jira Align vs. Microsoft Azure DevOps and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.