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Jira vs Jira Align comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
6.6
Jira Align enhances clarity and productivity, improving work processes and validating investment despite pricing concerns, boosting team efficiency.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
6.1
Jira Align support is generally praised for responsiveness and effectiveness, though feedback on long-term experiences and documentation is mixed.
I did not face any issues with stability or upgrades.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
7.7
Jira Align is praised for its scalability and integration with Jira, accommodating growth across medium to large enterprises.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
8.4
Users praise Jira Align's stability and reliability, citing minimal downtime and effective updates, except occasional delays with large data loads.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
Jira Align needs intuitive interface, better Jira integration, improved navigation, enhanced reporting, and upgraded features for better usability.
To improve Jira, maybe some AI features could be added.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
Jira Align is costly for small businesses, but potentially reasonable for large enterprises with varied pricing options.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
Jira Align enhances team collaboration with customizable dashboards, seamless integration, and agile support for strategic planning and execution.
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
275
Ranking in other categories
Application Requirements Management (1st), Project Management Software (1st)
Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Enterprise Agile Planning Tools (4th), Value Stream Management Software (1st)
 

Mindshare comparison

As of August 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 20.0%, down from 23.9% compared to the previous year. The mindshare of Jira Align is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Apr 02, 2019
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
ShyiamaKishun - PeerSpot reviewer
Has a straightforward setup process and efficient project management features .
Jira Align supports program increment planning by facilitating the planning aspect, including team setup, dependency management, and defining the layout for each step or stage in a project. The platform aids in breaking down targets into parts, aligning with Agile principles, and ensuring a structured layout. The most impactful feature of Jira Align for project management lies in its capabilities related to planning and setting up projects. The platform visually understands targets, offering a clear and detailed layout. We can determine when to speed up the process or access the project. We can address the issues related to planning and development efficiently. It is a great product to use, aiding in project planning and alignment. I recommend it to others and rate it a ten out of ten.
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Apr 2, 2019
Apr 2, 2019
Some of the fundamental difference between AgileCraft & Jira are 1) Jira was originally a bug tracking tool that has been modified to try and support Agile projects. AgileCraft was developed out of the box with Agile in mind. 2) Jira data structure is flat which means creating a hierarchy for rolled up reporting is problematic even with the 3rd party plugins. 3) AgileCraft was designed...
2 out of 6 answers
MS
Apr 1, 2019
From: Nick Regan from IT Central Station Sent: Monday, April 1, 2019 11:09 AM To: Sternberger, Mark Subject: Seeking expertise in AgileCraft Hi Mark, Can you help out a colleague with the following question about AgileCraft: ----- What Is The Biggest Difference Between AgileCraft And JIRA? One of the most popular comparisons on IT Central Station is AgileCraft vs JIRA. People like you are trying to decide which one is best for their company. Can you help them out? What is the biggest difference between AgileCraft and JIRA? Which of these two solutions would you recommend to a colleague evaluating application lifecycle management suites and why? Thanks for helping your peers make the best decision! ----- Please reply to this email with your response or post your answer here. You've been a member of IT Central Station since March 2019. In a market full of vendor hype, we provide free connections between real users of AgileCraft to share advice and make better buying decisions. Thanks for being part of the community. Nick Regan Community Director, IT Central Station IT Central Station 244 Fifth Avenue New York, NY 10001 (646) 328-1944 um-nqn 342024 To change notifications, please visit your subscription page or unsubscribe completely. gitbdelWHFUOFUyYk1sbkN2bzRLUUQyV1pibk1IeHJQRnRwUEFVSm5DYmFvVG0rNTdnQmE0YjY5T1NBS2tlQlNGa3A5SS0tdzNKeGVNUUsxK1JWdVRjblo0b1RQQT09--acfde43e76e9c3b13be36f6090940095bb440d60gitbdel Disclaimer: This email and any attachments are sent in strictest confidence for the sole use of the addressee and may contain legally privileged, confidential, and proprietary data. If you are not the intended recipient, please advise the sender by replying promptly to this email and then delete and destroy this email and any attachments without any further use, copying or forwarding.
KF
Apr 1, 2019
Hi Nick. Considering the two are now the same company, I would defer any answer to the team at Atlassian. https://investors.atlassian.com/financials-and-filings/news/news-details/2019/Atlassian-to-Acquire-AgileCraft-to-Help-Executives-Align-Strategy-to-Execution/default.aspx
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Financial Services Firm
19%
Manufacturing Company
13%
Computer Software Company
13%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
 

Also Known As

Jira Software
AgileCraft
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about Jira vs. Jira Align and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.