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Jira vs Jira Align comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (2nd)
Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Enterprise Agile Planning Tools (3rd), Value Stream Management Software (1st)
 

Mindshare comparison

As of April 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 21.9%, down from 23.9% compared to the previous year. The mindshare of Jira Align is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Apr 02, 2019
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
Tonia Spight-Sokoya - PeerSpot reviewer
User-friendly with good documentation and the ability to integrate with other third arty vendors
I am really focused on identity access management and getting access to the vendors. Right now, I'm setting up vendor access through Azure. You can do that or with the IAM. Sometimes we have to create several different types of access because we have vaulted databases. We have the Unix databases, I have MySQL, and we have Mongo, where I get access to those user classes or to the databases in the host group. Those are all different access scenario forms that I submit after I do the configuration in the form with the security team. I need clarity on the IAM. I'm not clear on PAM eighter. Is there a form that they have to submit to get access to the internal cyber-risk teams to get their access for people to be able to use the tool on the Confluence side? Do they have to send some kind of form to the operation's security or enterprise security? To be able to get the access for privileged access, do they need to be working on projects that have vaulted databases? I still need to figure out how that works. Other companies that are competitors of Jira and Confluence, are able to create their active directories for the vendors that don't come in internally. They only do access through the cloud and through third-party, two-factor identification. That's something I was wondering if that was already implemented in the packages, the package for Confluence. It would be nice to have that right in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Jira is that it's a well-known tool that many people are familiar with."
"The design of the interface is clean and not too busy visually."
"It's an open-sourced product that is easy to customize."
"Jira is very useful for project management for internal projects."
"The solution helps a lot with scrums."
"Powerful features including a good reporting capability."
"It improved communication, as it was a popular tool, and most people enjoyed using it."
"I like that all of the team members on an agile team can use it. No one is in a separate application."
"Some of the most valuable features are the configurations and dashboards."
"The technical support services are excellent."
"Jira is one of the most widely used tools in the market, and it has a vast amount of data already stored in it. Jira Align is crucial in orchestrating this data and providing valuable views and insights. However, it's essential for tools like Jira Align to offer configurable features. While complete customization might not always be feasible for enterprise-level tools, configurable features allow organizations to drive transformation accordingly."
"I like the way the UI functions."
"The most valuable features are the ability to customize the entries and to update them quickly. Since the new version they released, we started utilizing the customization features to create specific codes and symbols for our teams that were not available before. For example, in team A each person had their own symbols and we had our own demarcation. When our project or task was completed, we had a code that we could enter online that let the main project managers know that it was time to remove it."
"The tool enabled everyone to see the status of each environment."
"In our workflow, we utilize a dashboard. Our product development backbone relies on two-week sprints. At the beginning of each sprint, we conduct a planning meeting to discuss and challenge the backlogs. Throughout the sprint, we conduct daily sessions to review code, ensure alignment with coding standards, and address any issues. Once all tasks are completed, we proceed with the deployment process."
"The technical support team responds quickly and resolves issues effectively."
 

Cons

"It should have Behavior Driven Development (BDD). There should be an option to add macros to help with that. A lot of people are using it now, and it would be nice if there was a way in there to be able to generate the BDD of commands whenever you're creating a story."
"I want the tool to integrate connectors."
"They are not supporting in-house servers anymore and I think I've got until January to port this to something else."
"I'd like some more features around software testing. I'd like to see some more stuff done around data testing. That's what I'm most interested in."
"The solution heavily focuses on the Agile framework, which might only suit some business use cases. This particular area needs enhancement."
"The reporting needs to be better."
"When we use the plugin in Jira so, there are two different systems which we are working on, Jira and the X-ray plugin. The X-ray plugin should be incorporated into Jira because we have to fetch two reports. One report is faxed through Jira, and one can be faxed through X-ray. So there needs to be clarity about which the Jira team should reflect."
"If Jira would be interested in offering a SharePoint version, it would be beneficial."
"I don't know if Jira provides training for people who want to be certified with the solution, so that is one of the problems."
"I would like to see Jira Align merge and integrate better with Jira as a whole. A lot of the time, the data from Jira won't map very well into Jira Align."
"The solution needs to improve its pricing. It also needs to provide an integrated view of how other tasks are to be tracked. It would be also useful to see the integration of Confluence, Teams, and Slack into the product. I want to be able to communicate directly with others while using the product. I am also not sure if the integration of third-party alternate workflow tools like SAP would be possible."
"There are fewer customization options in Jira Align due to how it was designed."
"I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited."
"Maybe some of the terms and the connectivity could be improved."
"The vendor should implement automation features"
"One area where Jira Align could improve is in its licensing model. There was a significant change in the licensing module about six months ago, which resulted in increased costs for customers like us. This change wasn't communicated clearly, and it made it challenging for companies to adopt Jira Align without facing higher expenses. In terms of features, I would like to see improved workflows in the next release, as that would greatly benefit our organization."
 

Pricing and Cost Advice

"The tool's pricing is reasonable."
"The tool is expensive."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"The ballpark figure is about $100 a month."
"For very small companies, if you have less than 10 individuals, it is $10 a year for each of the products. When we were a part of the enterprise and had more than 10 people using it, or before they came up with this solution for small companies, it was $2,500 a year for the license for Jira and Confluence, and I believe something like $600 a year to perpetuate the license. I can't remember if it was $600 or $2,500 annually. It was for up to 25 people at the time, and this was in the early 2000s and mid 2000s."
"The basic price of Jira is reasonable, but for each plugin, we have to keep paying more. When you add it all up, it can be expensive. The main problem we face is we are forced to purchases plugin licenses for users who are not going to use them. For example, we have Jira licenses for approximately 450 people but if we only want a purchase a plugin for few people it is mandatory to buy the license for the 450 people who have Jira licensees. This is a problem because sometimes we need plugins for the product manager or for people in charge of the report, not everyone. For us, it can be very expensive in the end, they should alter this policy to allow plugins for only a set number of licenses."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"The price of the solution could be lower."
"The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees."
"The license for Jira Align is priced fairly."
"The pricing and licensing costs are rated lower, around six mainly due to significant increases in licensing costs that were not well-received by users."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate Jira Align a seven out of ten."
"Jira Align is quite expensive for small-to-medium companies, but it's quite reasonable for larger ones."
"Jira Align was reasonably priced then, especially for a bundle license that accommodated around 50 monthly users."
"Jira Align is an expensive solution."
"The tool is moderately expensive."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Apr 2, 2019
Apr 2, 2019
Some of the fundamental difference between AgileCraft & Jira are 1) Jira was originally a bug tracking tool that has been modified to try and support Agile projects. AgileCraft was developed out of the box with Agile in mind. 2) Jira data structure is flat which means creating a hierarchy for rolled up reporting is problematic even with the 3rd party plugins. 3) AgileCraft was designed...
2 out of 6 answers
MS
Apr 1, 2019
From: Nick Regan from IT Central Station Sent: Monday, April 1, 2019 11:09 AM To: Sternberger, Mark Subject: Seeking expertise in AgileCraft Hi Mark, Can you help out a colleague with the following question about AgileCraft: ----- What Is The Biggest Difference Between AgileCraft And JIRA? One of the most popular comparisons on IT Central Station is AgileCraft vs JIRA. People like you are trying to decide which one is best for their company. Can you help them out? What is the biggest difference between AgileCraft and JIRA? Which of these two solutions would you recommend to a colleague evaluating application lifecycle management suites and why? Thanks for helping your peers make the best decision! ----- Please reply to this email with your response or post your answer here. You've been a member of IT Central Station since March 2019. In a market full of vendor hype, we provide free connections between real users of AgileCraft to share advice and make better buying decisions. Thanks for being part of the community. Nick Regan Community Director, IT Central Station IT Central Station 244 Fifth Avenue New York, NY 10001 (646) 328-1944 um-nqn 342024 To change notifications, please visit your subscription page or unsubscribe completely. gitbdelWHFUOFUyYk1sbkN2bzRLUUQyV1pibk1IeHJQRnRwUEFVSm5DYmFvVG0rNTdnQmE0YjY5T1NBS2tlQlNGa3A5SS0tdzNKeGVNUUsxK1JWdVRjblo0b1RQQT09--acfde43e76e9c3b13be36f6090940095bb440d60gitbdel Disclaimer: This email and any attachments are sent in strictest confidence for the sole use of the addressee and may contain legally privileged, confidential, and proprietary data. If you are not the intended recipient, please advise the sender by replying promptly to this email and then delete and destroy this email and any attachments without any further use, copying or forwarding.
KF
Apr 1, 2019
Hi Nick. Considering the two are now the same company, I would defer any answer to the team at Atlassian. https://investors.atlassian.com/financials-and-filings/news/news-details/2019/Atlassian-to-Acquire-AgileCraft-to-Help-Executives-Align-Strategy-to-Execution/default.aspx
 

Top Industries

By visitors reading reviews
Educational Organization
53%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
5%
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
 

Comparisons

 

Also Known As

Jira Software
AgileCraft
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about Jira vs. Jira Align and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.