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JupiterOne vs Okta Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
JupiterOne cut manual work and costs, boosting efficiency and reducing audit prep time, justifying its investment within months.
Sentiment score
5.1
Okta Platform streamlines identity management, enhances security, reduces costs, and supports compliance with features like single sign-on.
After implementation, that dropped to about three to four hours, saving nearly eighty percent of manual effort in that area.
Product Manager at Zidio development
With JupiterOne, I have reduced the number of employees needed due to increased automation, which has also led to significant cost savings.
Manager at a tech vendor with 51-200 employees
Using JupiterOne has helped me reduce my total time by almost twenty percent.
Manager Dev Ops at Merck
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
Technical Lead at a tech vendor with 51-200 employees
First, it improves the security authentication and authorization processes across the organization, securing applications with single sign-on and MFA.
Practice Director - PAM, IGA, IAM & ZeroTrust at a tech vendor with 1,001-5,000 employees
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
7.2
JupiterOne offers strong customer service with quick response times and helpful resources, earning high ratings from users.
Sentiment score
6.8
Okta Platform's support is responsive and expert-driven, but response times can be prolonged due to time zone differences.
Their team provided dedicated assistance for connecting integrations like AWS and GitHub, which made the first two to three weeks much smoother than expected.
Product Manager at Zidio development
Customer support for JupiterOne is good, and I find it quite strong, especially for enterprise use.
Manager Dev Ops at Merck
I would rate customer support eight out of ten, as it is very good.
Manager at a tech vendor with 51-200 employees
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
IT Lead at a outsourcing company with 51-200 employees
For Okta Platform, the customer service is seamless, and I am very satisfied with their assistance compared to other channels such as Microsoft's, which usually takes longer to resolve issues.
Systems Engineer – Iam & IT Operations at Deepwatch
You can raise issues based on urgency using classifications such as P1, P2, P3, and P4, and you will receive a response within two hours for P1 and within four hours for P2.
Customer Identity Engineer - CIAM at American Express Global Business Travel
 

Scalability Issues

Sentiment score
7.2
JupiterOne scales efficiently in enterprise environments, supports multi-clouds, handles diverse data, but may slow with very large queries.
Sentiment score
6.9
Okta Platform offers reliable scalability, effectively supporting integrations and global user growth with robust cloud-based capabilities.
It handles diverse daily data, supports multi-cloud environments, and accommodates thousands of users and applications.
Manager at a tech vendor with 51-200 employees
Our organization has grown from a few cloud resource accounts to hundreds of accounts and thousands of resources without needing to deploy additional JupiterOne infrastructure.
Manager Dev Ops at Merck
The scalability of JupiterOne is quite good. It is built to handle enterprise-scale infrastructures with thousands of assets across multiple cloud environments.
Product Manager at Zidio development
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Identity and Access Management Specialist at a university with 10,001+ employees
It is secure, providing needed scalability without impacting performance.
IT Lead at a outsourcing company with 51-200 employees
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
Senior Analyst at Toll Holdings Limited
 

Stability Issues

Sentiment score
8.6
JupiterOne is highly rated for stability, achieving 99% uptime, high accuracy, and strong reliability, ensuring dependable performance.
Sentiment score
7.9
Okta Platform is highly reliable with minimal downtime, seamless integration, and effectively supports extensive scalability and organizational needs.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
IT Lead at a outsourcing company with 51-200 employees
You do not need to think about performance with Okta Platform; it just works.
Owner at HPC Brasil
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Room For Improvement

JupiterOne needs broader integration and documentation, improved performance, and pricing transparency to enhance usability and efficiency.
Okta Platform faces cost, downtime, and integration challenges, with users seeking improved support, pricing, APIs, and third-party integrations.
Skills development is another important area that needs attention, as teams require training in graph-based query language to effectively handle large transaction datasets.
Manager at a tech vendor with 51-200 employees
The unified devices feature is valuable and did not used to exist, and it has been fantastic.
Security Analyst at a outsourcing company with 501-1,000 employees
JupiterOne is very good when compared to other cloud asset platforms overall.
Product Manager at Zidio development
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Software Engineer at aeTech Digital Hub
While they have a vast range of integrations out of the box available, if their PAM and IGA capabilities were more mature, then Okta Platform could be the single solution for everything, covering access management, privilege access management, and governance of identity.
Practice Director - PAM, IGA, IAM & ZeroTrust at a tech vendor with 1,001-5,000 employees
 

Setup Cost

Okta's enterprise pricing is higher but valued for security features, analytics, and third-party integrations, ideal for larger organizations.
Overall, it is not cheap, but for what it does, it is a good value.
Product Manager at Zidio development
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Principle Cloud Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Identity and Access Management Specialist at a university with 10,001+ employees
 

Valuable Features

JupiterOne enhances security with intuitive UI, asset insights, compliance mapping, integrations, and AI-powered queries, reducing manual work.
Okta enhances security and efficiency with SSO, MFA, centralized identity management, automation, scalability, and robust API tools.
The key feature I rely on most in my daily work is the graph-based asset relationship mapping JupiterOne provides.
Manager Dev Ops at Merck
One of the best features JupiterOne offers is blast radius, being able to see assets that could be directly or indirectly affected by any cyber incident or to see how some assets communicate with other assets and some do not communicate with other assets.
Security Analyst at a outsourcing company with 501-1,000 employees
Organizations gain a complete picture of their entire digital infrastructure with no blind spots, every asset, and every connection in one place.
Product Manager at Zidio development
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

JupiterOne
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
22nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Vulnerability Management (52nd), Cloud Security Posture Management (CSPM) (29th), Cyber Asset Attack Surface Management (CAASM) (5th)
Okta Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
 

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of JupiterOne is 0.5%, up from 0.0% compared to the previous year. The mindshare of Okta Platform is 8.3%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.3%
JupiterOne0.5%
Other91.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Tarun Goswami_ - PeerSpot reviewer
Product Manager at Zidio development
Unified cloud visibility has simplified compliance reporting and improved incident response
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly. There is also a steep learning curve, as J1QL, their query language, is powerful but requires time to learn. New users struggle initially, and better onboarding tutorials are needed. Rate limiting issues can be frustrating, as API rate limits sometimes cause problems. Price transparency for JupiterOne is an area for improvement. The price is not publicly listed, so you have to contact sales for smaller teams or startups, which becomes a barrier. Another issue is alert noise, as sometimes too many alerts are generated. Better filtering and prioritization are needed so that critical issues do not get lost. JupiterOne is very good when compared to other cloud asset platforms overall.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
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Top Industries

By visitors reading reviews
Construction Company
17%
Financial Services Firm
15%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise27
Large Enterprise64
 

Questions from the Community

What needs improvement with JupiterOne?
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantl...
What is your primary use case for JupiterOne?
I have been using JupiterOne for four to five months. I explored JupiterOne during my cybersecurity studies, and it serves as a cloud asset management and security solution for my company. I use Ju...
What advice do you have for others considering JupiterOne?
I have several practical pieces of advice for anyone looking into JupiterOne. The first is to start with clear asset inventory goals. Before you even set up the tools, know what you want to track, ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Information Not Available
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about JupiterOne vs. Okta Platform and other solutions. Updated: August 2026.
911,493 professionals have used our research since 2012.