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K7 Antivirus Premium vs Trend Micro ScanMail [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

K7 Antivirus Premium
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (47th)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Mahender Nirwan - PeerSpot reviewer
Software developer at TAIGLE LLC
Efficiently blocks unwanted websites from laptops but also blocks information from the websites
One problem I'm facing with K7 is that if it blacklists a website that I need, I have to ask my admin guy to unblock it. When we whitelist it, I have to manually update my policies on my laptop for the change to take effect. I want it to reflect automatically when something is done from the admin side. I shouldn't have to update K7 case and policy settings manually.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has its own model to decide whether a website is trusted or not."
"The analysis part is good."
"The pricing of Trend Micro ScanMail is average, which is fine."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Trend Micro ScanMail is scalable at different levels."
 

Cons

"But blocking websites also means blocking information."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The sandboxing part can be improved."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

Information not available
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

No data available
ScanMail
 

Overview

 

Sample Customers

1. Acer 2. Adidas 3. Aetna 4. Air France 5. Airtel 6. Aisin Seiki 7. Alibaba 8. Allianz 9. Amazon 10. American Express 11. American Airlines 12. Anadolu Efes 13. AstraZeneca 14. Audi 15. Bank of America 16. Bayer 17. BMW 18. BNP Paribas 19. Boeing 20. Caterpillar 21. China Mobile 22. China Southern Airlines 23. Cisco Systems 24. Comcast 25. Danone 26. Dell 27. Deutsche Telekom 28. Emirates 29. Ericsson 30. ExxonMobil 31. Hyundai Motor Company 32. Intel 33. Kellogg's 34. L'Oréal 35. LVMH 36. Mercedes-Benz 37. Microsoft 38. Mitsubishi Motors 39. Nissan Motor Company 40. Nike41. PepsiCo 42. Philip Morris International 43. Samsung Electronics 44. SAP 45. Siemens 46. Toyota Motor Corporation 47. Unilever 48. Walt Disney Company 49. Wells Fargo 50. World Bank 51. Zara
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
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